Neil Taylor | Page 3
Service Advisor
BMW of Catonsville
6700 Baltimore National Pike
Baltimore, MD 21228
58 Reviews
Write a Review58 Reviews of Neil Taylor
February 25, 2022
I highly recommend BMW of Catonsville. Both Neil and Mike Winters were very professional, kind, and made sure all went smooth! Thank you so much for a positive experience! Both Neil and Mike Winters were very professional, kind, and made sure all went smooth! Thank you so much for a positive experience! More
Other Employees Tagged: Mike Winter
January 31, 2022
Neil Taylor is excellent. He is extremely knowledgeable as well as attentive to details. He keeps you informed of the status of you car. He explains in understandable terms the problem and the solution. I as well as attentive to details. He keeps you informed of the status of you car. He explains in understandable terms the problem and the solution. I front both my BMWs to Neil. More
January 18, 2022
Amazing service..even though these times with Covid the great customer service hasn’t stopped.provided a loaner for the service and the techs work and service advisor were amazing.took very good care of my great customer service hasn’t stopped.provided a loaner for the service and the techs work and service advisor were amazing.took very good care of my 2022 M3 More
Other Employees Tagged: Ricky Catalan, Brittany Hill, Keon Tobin
September 30, 2021
The best dynamic duo that is in BMW! Brittany Hill and Neil Taylor are the best to work with. When one is busy the other steps in and helps assist with no issues or questions asked. Always very profession Neil Taylor are the best to work with. When one is busy the other steps in and helps assist with no issues or questions asked. Always very professional and proficient. They get the job done! Thanks a million Brittany & Neil ! More
Other Employees Tagged: Brittany Hill
September 30, 2021
Brittany,my service rep is such a fantastic representative and goes above and beyond to make any appointment fantastic! representative and goes above and beyond to make any appointment fantastic! More
Other Employees Tagged: Brittany Hill
April 22, 2021
I just wanna thank the great team at bmw of Catonsville for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very h for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very helpful and great customer service was provided by all five of this amazing team.i brought in my 2021 x5 and my 2014 328 this time.Also the smile i was greeted with could be seen under the mask that everyone had on.Very happy with how clean the areas are and how every one taking the Covid issues serious and professional.i just want to thank this amazing team for everything they did!!! More
Other Employees Tagged: Ricky Catalan, Jamie Brenneman, Brittany Hill, Keon Tobin
December 30, 2020
Neil Taylor is an outstanding service representative! He deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. More
November 30, 2020
Always reassuring to see Neil in the Service Dock when arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! arriving. He is always professional and without bs. Just old-fashion "service" delivered at a high level. Well Don & Thank you, Neil! More
October 09, 2020
Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS goes out of their way to accommodate me any time I go there.The service team ROCKS More
Other Employees Tagged: Ricky Catalan, Mel Cuesta, Jamie Brenneman, Brittany Hill, George Panniell, Keon Tobin, Rick Van Dyken, Mike Winter , Taylor (cashier)