Neil Taylor | Page 2

With many thanks and appreciation to Sam today for providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been e providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been extenuating circumstances for the indifference; however, an acknowledgement would have been welcomed.) I felt it best to spontaneously go in-person to my BMW of Catonsville dealership (I am a client of 9 years) in order to receive immediate service... and Sam obliged with straightforward and efficient assistance. With much appreciation, Sam... thank you. More

Helpful 0

Report | Print

Was able to make an appointment very easy and customer service is amazing!!! I love this dealership so much and brittany hill has been my advisor for 4 years and takes care of me every time.And the servic service is amazing!!! I love this dealership so much and brittany hill has been my advisor for 4 years and takes care of me every time.And the service is always amazing even if i have to wait for parts!! More

Helpful 0

Report | Print

Mike, Neil, and team are awesome. Very professional and honest. My car looks great! Thank you again so much. Very professional and honest. My car looks great! Thank you again so much. More

Helpful 0

Report | Print

BMW of Catonsville is customer-focused. They pay attention to what you say and follow through. They pay attention to what you say and follow through. More

Helpful 0

Report | Print

Car went in for service for oil change ,filters and spark plugs.car was done in amazing time and fashion.nothing but the best service from my advisor Brittany hill and the tech that work on my car Matt.Amazi plugs.car was done in amazing time and fashion.nothing but the best service from my advisor Brittany hill and the tech that work on my car Matt.Amazing service on all of my M cars in the household.best service in the state!!! More

Helpful 0

Report | Print

Neil was great and the tech that fixed the problem was top notch! Thank you! top notch! Thank you! More

Helpful 0

Report | Print

Neil Taylor is an excellent service person. I have been working with him for years. He is consistent and very professional. A joy to work with. Reliable, dependable and straightforward. I have been working with him for years. He is consistent and very professional. A joy to work with. Reliable, dependable and straightforward. More

Helpful 0

Report | Print

The dealership is a good place to buy, your BMW from and everybody is friendly. everybody is friendly. More

Helpful 0

Report | Print

I was at the dealership yesterday and everyone I talk to was very knowledgeable and understand what good customer service is. Special thanks to Neil, Tyler and Bill as they are all very helpful. Georg was very knowledgeable and understand what good customer service is. Special thanks to Neil, Tyler and Bill as they are all very helpful. George B More

Helpful 0

Report | Print

We just bought our third Beamer at this dealership location. We are very pleased with the present team. location. We are very pleased with the present team. More

Helpful 0

Report | Print