60 Reviews
Write a Review60 Reviews of Neil Xing
May 26, 2020
I traveled here from Iowa by air to pick up the car of my dreams and drive it back (16 hours) to my home. Every interaction with this dealer was amazing, personal, and timely. I had been looking for a spec dreams and drive it back (16 hours) to my home. Every interaction with this dealer was amazing, personal, and timely. I had been looking for a specific vehicle (make,model,color scheme, and options) and had unfortunately been burned by another dealer who sold the car out from under me even after I had given a deposit while I setup details such as airfare to get there. We purchase vehicles a lot (more than I would like to admit lol) and this experience was for sure top of the line. ABSOLUTELY would recommend this dealer to anyone in the area looking for a car. More
Other Employees Tagged: Kenneth Chang
January 07, 2020
Purchasing a vehicle can be a very daunting task. However, Joe made the experience very enjoyable. He was extremely professional, patient, and well versed about the product inventory. I never felt pr However, Joe made the experience very enjoyable. He was extremely professional, patient, and well versed about the product inventory. I never felt pressured to buy anything and he made sure that all of my questions were answered so that I could make the best informed decision. I am very pleased with my purchase and I highly recommend that if you’re in the market to purchase a car, that you visit Joe at Rockville Audi. More
Other Employees Tagged: Joe Nowlin
November 24, 2019
Amazing and friendly buying experience with wonderful and helpful support from Jessica. She thoroughly and cheerfully explained all aspects of the car showing tremendous patience. helpful support from Jessica. She thoroughly and cheerfully explained all aspects of the car showing tremendous patience. More
Other Employees Tagged: Jessica Boac
November 19, 2019
Purchase of the 2016 Audi Q5 Our experience with this new purchase of the Audi Q5 was awesome and pleasurable. Kenneth C. is a wonderful salesman. He helped us to understand the i Our experience with this new purchase of the Audi Q5 was awesome and pleasurable. Kenneth C. is a wonderful salesman. He helped us to understand the importance of a high end vehicle which is not only beautiful but also reliable for now and into the future. He was patient and warm with the delivery of this product and our new experience as new Audi luxury vehicle buyers. In addition, the staff and other employees were also warm and kind. It has been a delightful experience overall as we interacted with the staff at the Rockville Audi dealership. Thanks to all of you. More
Other Employees Tagged: Kenneth Chang , Front Desk Employee and another staff person whose names I did not get when I visited for service yesterday.
February 28, 2019
New 2018 Q5 My husband and I had such a pleasant experience at Audi Rockville. Our sales rep, Chris Kutrumbis was knowledgeable and helpful throughout the entire My husband and I had such a pleasant experience at Audi Rockville. Our sales rep, Chris Kutrumbis was knowledgeable and helpful throughout the entire process. We came in early on a Friday morning after determining which vehicle we wanted. Chris had the vehicle ready for delivery, connected us with finance and we were on our way in our new 2018 Q5 in less than two hours. We are completely satisfied with our purchase and the dealership we chose to purchase from. We anticipate being repeat customers. More
Other Employees Tagged: Chris Kutrumbis , Shane Lee
January 19, 2019
Overall great buying experience Julian is probably one of the best salesmen I’ve come across. No frills, no annoying and pushy tries to up sell, no constant nagging but rather honest Julian is probably one of the best salesmen I’ve come across. No frills, no annoying and pushy tries to up sell, no constant nagging but rather honest and constructive insight helping to shape my decision. He gave me my time to think and provided helpful and well founded input along the way, bought the day after talking to him and intend doing so the next time. Generally, I had a very professional impressions of the dealership, the guys know what they are doing. More
Other Employees Tagged: Julian Collins
December 25, 2018
Rockville Audi Rocks! My car buying was made swift and easy due to a diligent and amazing car sales specialist and his team who made it so enjoyable to purchase a car. Trea My car buying was made swift and easy due to a diligent and amazing car sales specialist and his team who made it so enjoyable to purchase a car. Treating a client like family is one amazing experience you can have at Rockville Audi. Mr Jonathan Yune was outstanding with his excellent care and knowledge of the products he sells. In addition, he had made me feel like a family and I totally enjoyed this entire experience! I very much recommend youbto see Mr Yune at Rockville Audi when it’s time for a new vehicle! More
Other Employees Tagged: Rick Baker, Peter Green, Joel Mugisha, Jonathan Yune
December 19, 2018
Huge car inventory Overall, everyone here is friendly and easy to work with. Great Experience. Good Deal! Huge car inventory for your selection! We contacted the deal Overall, everyone here is friendly and easy to work with. Great Experience. Good Deal! Huge car inventory for your selection! We contacted the dealer for a quote on a new Audi and Jessica was very quick, straightforward and transparent about the price. She is professional and knowledgeable about Audi products/ features. Also, the store manager, Marcus Oh, was very nice and easy to work with. The only thing that we were not happy was the finance guy (Mr Neil Xing). He talked and talked but did not answer our questions. We want to see the "real number" on the papers... He kept saying_ "will let you know later" but asked us to sign here and there first. He talked until we were really tired and wanted to finish paper work and walk out. More
Other Employees Tagged: Marcus Oh , Jessica Boac
November 29, 2018
A great experience I flew in from Michigan to buy an Audi. Joe was extremely attentive and accommodating from the get go. He listened to everything I mentioned to him an I flew in from Michigan to buy an Audi. Joe was extremely attentive and accommodating from the get go. He listened to everything I mentioned to him and eased my mind of concerns I had since I was coming from out of state. He took the time to answer every question that I had and helped me without hesitation every time I needed something. I would rate my experience with him 6 stars out of 5 if I could More
Other Employees Tagged: Joe Nowlin
November 24, 2018
Amazing environment Professionalism at this dealership is stellar and superior at best The.General Manger, Larry, and his team strive to keep customers captivated with th Professionalism at this dealership is stellar and superior at best The.General Manger, Larry, and his team strive to keep customers captivated with the Audi experience. More
Other Employees Tagged: Tristan Arey