Nelli Baghdasaryan | Page 8

very Awesome. Neli got my car which is exactly I want. Very friendly staff and careful of the customer. Very friendly staff and careful of the customer. More

by shuo.zhou Verified Customer Verified Customer

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Very very attentive, professional. Greeted with smiles by all staff and felt like a BMW family. all staff and felt like a BMW family. More

by ACTS20C24 Verified Customer Verified Customer

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This dealer was excellent and probably a great part due to the excellent and courteous service provided by the salesperson, NELLI BAGHDASARYAN! to the excellent and courteous service provided by the salesperson, NELLI BAGHDASARYAN! More

by docdb04 Verified Customer Verified Customer

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Amazing service. Extremely caring and understanding. Very well communication. Thank you so much for your help. well communication. Thank you so much for your help. More

by yb Verified Customer Verified Customer

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My mom and I came in to look at their inventory, there was a group of guy workers standing around the front desk engaged in conversation with each other. We stood nearly right in front of them for a good was a group of guy workers standing around the front desk engaged in conversation with each other. We stood nearly right in front of them for a good 5 min and not once was greeted or checked in on. Eventually I had to interrupt their conversation and ask if someone would be able to help us which is when one of them called Nelli over to assist. Nelli was super sweet, she knew the inventory, answered every question we had, she never made us feel pressured into buying. We walked in with the sole intention of looking but ended up buying. would have given 5 stars had it not been for being ignored at the start. More

by Kimberly Verified Customer Verified Customer

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It was best customer service the took care of very quick and purchase was done if few minutes. and purchase was done if few minutes. More

by SOCCERSTORE2000 Verified Customer Verified Customer

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Nelli and Ray made the experience of buying a car pleasant. They were knowledgeable, friendly and professional. Nelly showed us multiple cars and was able to answer all of our questions. Ray, in fin pleasant. They were knowledgeable, friendly and professional. Nelly showed us multiple cars and was able to answer all of our questions. Ray, in finance, was personable which helped make the transaction easy. More

by dmmte44 Verified Customer Verified Customer

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Shoutout to everyone especially to Nelli Baghdasaryan! Stress free purchase from start to finish. No pressure from price discussions to signing at Finance Department. TY! Stress free purchase from start to finish. No pressure from price discussions to signing at Finance Department. TY! More

by jaoluther Verified Customer Verified Customer

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Nelli did a terrific job. Process went very smoothly. I would recommend this dealership to my friends and family. They even delivered my new car to my house.. so far the service is above and beyond. would recommend this dealership to my friends and family. They even delivered my new car to my house.. so far the service is above and beyond. More

by zhonor Verified Customer Verified Customer

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Nelli is the best salesperson we've interacted with in ages. She is kind, professional, and funny. The entire leasing process could have been made quicker, and filling out some of the paperwork digitally ages. She is kind, professional, and funny. The entire leasing process could have been made quicker, and filling out some of the paperwork digitally ahead of time, on our phones, or a dealership iPad would have been preferable. Also, a CX tip: offering to wash the car that customers drive into the dealership would really have made this experience the best. More

by nportlock Verified Customer Verified Customer

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