Nelli Baghdasaryan | Page 8

This dealer was excellent and probably a great part due to the excellent and courteous service provided by the salesperson, NELLI BAGHDASARYAN! to the excellent and courteous service provided by the salesperson, NELLI BAGHDASARYAN! More

by docdb04 Verified Customer Verified Customer

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Amazing service. Extremely caring and understanding. Very well communication. Thank you so much for your help. well communication. Thank you so much for your help. More

by yb Verified Customer Verified Customer

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My mom and I came in to look at their inventory, there was a group of guy workers standing around the front desk engaged in conversation with each other. We stood nearly right in front of them for a good was a group of guy workers standing around the front desk engaged in conversation with each other. We stood nearly right in front of them for a good 5 min and not once was greeted or checked in on. Eventually I had to interrupt their conversation and ask if someone would be able to help us which is when one of them called Nelli over to assist. Nelli was super sweet, she knew the inventory, answered every question we had, she never made us feel pressured into buying. We walked in with the sole intention of looking but ended up buying. would have given 5 stars had it not been for being ignored at the start. More

by Kimberly Verified Customer Verified Customer

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It was best customer service the took care of very quick and purchase was done if few minutes. and purchase was done if few minutes. More

by SOCCERSTORE2000 Verified Customer Verified Customer

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Nelli and Ray made the experience of buying a car pleasant. They were knowledgeable, friendly and professional. Nelly showed us multiple cars and was able to answer all of our questions. Ray, in fin pleasant. They were knowledgeable, friendly and professional. Nelly showed us multiple cars and was able to answer all of our questions. Ray, in finance, was personable which helped make the transaction easy. More

by dmmte44 Verified Customer Verified Customer

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Shoutout to everyone especially to Nelli Baghdasaryan! Stress free purchase from start to finish. No pressure from price discussions to signing at Finance Department. TY! Stress free purchase from start to finish. No pressure from price discussions to signing at Finance Department. TY! More

by jaoluther Verified Customer Verified Customer

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Nelli did a terrific job. Process went very smoothly. I would recommend this dealership to my friends and family. They even delivered my new car to my house.. so far the service is above and beyond. would recommend this dealership to my friends and family. They even delivered my new car to my house.. so far the service is above and beyond. More

by zhonor Verified Customer Verified Customer

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Nelli is the best salesperson we've interacted with in ages. She is kind, professional, and funny. The entire leasing process could have been made quicker, and filling out some of the paperwork digitally ages. She is kind, professional, and funny. The entire leasing process could have been made quicker, and filling out some of the paperwork digitally ahead of time, on our phones, or a dealership iPad would have been preferable. Also, a CX tip: offering to wash the car that customers drive into the dealership would really have made this experience the best. More

by nportlock Verified Customer Verified Customer

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Nelli, who took care of us, was superb. I wish all dealerships employed women of this caliber. Could not ask for more, and I trust her excellence will be recognized. dealerships employed women of this caliber. Could not ask for more, and I trust her excellence will be recognized. More

by matchlessdc30 Verified Customer Verified Customer

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Overall the experience was a positive one. It was a very busy day at the dealership. My hubs and I were very glad we got there early. I was happy to deal with 2 women instead of the usual male car salesman. busy day at the dealership. My hubs and I were very glad we got there early. I was happy to deal with 2 women instead of the usual male car salesman. Although I did get a little "worked over" in the typical way car dealers do. So annoying. Do they think we aren't hip to that "gotta ask my manager" back and forth game? Seriously, just stop with that. In the end I got the deal I expected and drove away with my desired vehicle. It took 7 hours to do it! But I got it done. Nelli was running raged. Seems like they could use a few more sales/ manager people to handle their customer load. I do have one complaint. It seems no one went over a checklist to ensure I got everything in my package. I bought a curtesy car for a very good deal. It was missing the tono cover which I didn't realize was missing till getting home and a few days passing. Nelli did take care of this and has one on order for me. All is well that ends well. More

by constanceangelle Verified Customer Verified Customer

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