Nelly Justiniano
Nelly Justiniano at Liberty Honda

Nelly Justiniano | Page 4

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Nelly Justiniano

June 13, 2026

Dealership Rating
Employee Rating

Great experience I have been to other Honda dealerships but I have a better experience at Liberty Honda. Nelly was exceptional! More

by CD
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 13, 2026

Liberty Honda responded

It’s fantastic to know your visit stood out among other dealers and that Nelly provided exceptional service for your Honda Ridgeline. Thank you for trusting us with your service needs. Nelly will be delighted by your kind words.

June 13, 2026

Dealership Rating
Employee Rating

It was good It was on time and the service was good as well It was on time and the service was good as well and Nelly was really good in prompt communication about pick up and drop off More

by ANJUSIND
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 13, 2026

Liberty Honda responded

Thank you for sharing your experience with your Honda. We’re glad the service was completed on schedule and that Nelly’s communication about pick-up and drop-off met your expectations. We appreciate your feedback and look forward to assisting you again.

June 13, 2026

Dealership Rating
Employee Rating

Nelly is excellent to work with. She realized my wait was going to be longer then expected for an oil change because of the recall on my vehicle so offered to get the driver to drive More

by BIGRED9598
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 13, 2026

Liberty Honda responded

Thanks for mentioning Nelly’s help in arranging a ride during your recall-related oil change on your Honda. We apologize for the extended wait for our driver and are looking into ways to speed that up. We appreciate your patience and are glad the rest of your visit went smoothly.

June 13, 2026

Dealership Rating
Employee Rating

Very professional and courteous. Was attentive to all of our vehicle’s needs. Will definitely come back. More

by Dturf26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Liberty Honda responded

Thank you for highlighting how professional and courteous our team was. We’re glad we could address every need of your Honda with care. We look forward to welcoming you back next time.

June 10, 2026

Dealership Rating
Employee Rating

Quick and efficient Friendly service and good communication We had a good experience and will likely return More

by KIMMYCAKES80
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 10, 2026

Liberty Honda responded

Thank you for recognizing Nelly’s efficient, friendly service and communication. We’re pleased your Honda Civic appointment went smoothly. We look forward to serving you again.

June 08, 2026

Dealership Rating
Employee Rating

Pleasant and informative. Job was done on time. Cost was clearly explained. We were asked for permission to do the repairs. More

by Anthonywilsonjw
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 08, 2026

Liberty Honda responded

Thank you for your feedback on your Honda Passport service. We’re pleased the work was completed on time and that costs and permissions were clearly communicated. Nelly will be happy to hear you valued her assistance.

June 07, 2026

Dealership Rating
Employee Rating

Solid experience. Explained everything thoroughly Great service. Helped me find my way on the lot, and what to expect during the experience More

by JACOBCOURCHESNE2
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 07, 2026

Liberty Honda responded

Thanks for sharing your experience with your Honda Civic Hybrid service. We’re glad Nelly took the time to explain each step clearly and guide you around the lot. Please reach out if you need any further assistance.

June 06, 2026

Dealership Rating
Employee Rating

Nelly was very efficient and precise and listen keenly without judging.she came through very clear with information and follow up on car repairs.i would a d will recommend nelly to people interested in go More

by andreamckoy28
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Liberty Honda responded

We’re thrilled that Nelly guided you through your Honda CR-V repairs with precision, clear communication, and thoughtful follow-up. Thank you for recommending her to others.

June 05, 2026

Dealership Rating
Employee Rating

Very good service I appreciate the team I dealt with No No more no more More

by Brianandrewscott
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 05, 2026

Liberty Honda responded

We’re grateful for your five-star review and thrilled our team delivered great service for your Honda HR-V. It’s wonderful to hear Nelly contributed to a positive experience. We look forward to assisting you again.

June 05, 2026

Dealership Rating
Employee Rating

Good experience I have used another Honda dealer but Liberty is better for me. I have used another Honda dealer before but Liberty is better for me. Great experience! More

by CD
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jun 10, 2026

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

Jun 05, 2026

CD responded

Good Experience

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