Nelly Justiniano | Page 7

I thought the service went great. I was disappointed with the Honda experience for the reporting of an issue with the gasket on my drivers side front door. I need to bring it back aga I was disappointed with the Honda experience for the reporting of an issue with the gasket on my drivers side front door. I need to bring it back again to 'prove' the issue before the part can be ordered even though there is a visible kink in the gasket. That is an unnecessary inconvenience in my opinion. More

by MKHAGGERTY Verified Customer Verified Customer

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The service was good. I liked that they sent me a video of the issue. I liked that they sent me a video of the issue. More

by bernwildor Verified Customer Verified Customer

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I meant to rate Nelly Justiniano a '5', I hit 4 by mistake. She was friendly, positive and very informative. mistake. She was friendly, positive and very informative. More

by P. Gray Verified Customer Verified Customer

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My car has more issues after being serviced than before it was brought in. Problems seem to arise after each visit. it was brought in. Problems seem to arise after each visit. More

by Jcba4918 Verified Customer Verified Customer

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Good relationship, understanding communication on time repair cost very worth it! inspection at visit every time repair cost very worth it! inspection at visit every time More

by PEANUTBRICKLE29 Verified Customer Verified Customer

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Always clean, courteous and friendly! Whatever I came to service gets handled with no problem and I get a thorough walk through and break down before payment is due! Whatever I came to service gets handled with no problem and I get a thorough walk through and break down before payment is due! More

by Sincerelychelle Verified Customer Verified Customer

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Purchased my Honda CRV from liberty honda and have been servicing my car with them for last 2 years , really happy with the dealership and the servicing team for being transparent and providing clear detai servicing my car with them for last 2 years , really happy with the dealership and the servicing team for being transparent and providing clear details More

by nairjayshanker Verified Customer Verified Customer

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I was taken in time and the service was excellent! Thanks Nelly!!! The waiting room was clean and welcoming! I rally appreciate all the staff, but Nelly took care of me and was truly amazing! Thanks Nelly!!! The waiting room was clean and welcoming! I rally appreciate all the staff, but Nelly took care of me and was truly amazing! More

by CSSLADY1_1 Verified Customer Verified Customer

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Nelly was nice but said she was giving me a discount (total to be ~$2,300) but I paid original quote of ~$2,600. Day after getting new tires, pressure light continually went off while traveling... disap (total to be ~$2,300) but I paid original quote of ~$2,600. Day after getting new tires, pressure light continually went off while traveling... disappointing!! More

by kobrien2424 Verified Customer Verified Customer

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The staff were very helpful and I appreciated their cooperation. Good communication throughout the process. I would definitely recommend Liberty Honda to my friends. cooperation. Good communication throughout the process. I would definitely recommend Liberty Honda to my friends. More

by PAULHUTCHEON Verified Customer Verified Customer

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