Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
September 08, 2020
The salesman Roy and the Manager Nelson were outstanding. Very accommodating and easy to talk with. I would absolutely recommend Brewster Subaru to anyone looking to buy Subaru. Very accommodating and easy to talk with. I would absolutely recommend Brewster Subaru to anyone looking to buy Subaru. More
Other Employees Tagged: Roy Schiller
August 22, 2020
I purchased a used Subaru Outback from Brewster Subaru and everyone at the dealership was very accommodating. Anthony Pilla was extremely helpful and he was very patient, answering all of my questions. I and everyone at the dealership was very accommodating. Anthony Pilla was extremely helpful and he was very patient, answering all of my questions. I am very happy with my new car!!! More
Other Employees Tagged: Anthony Pilla
August 22, 2020
Very good experience. We will purchase from them again. I'm sure I will enjoy my Crosstrek for many years to come. Nice to support a local dealership as well. I'm sure I will enjoy my Crosstrek for many years to come. Nice to support a local dealership as well. More
Other Employees Tagged: Roy Schiller, Rich Johnson
August 21, 2020
This was my first experience with this dealership. A family member highly recommend them. I was not disappointed! The customer service was excellent and they made me feel comfortable with the entire pro family member highly recommend them. I was not disappointed! The customer service was excellent and they made me feel comfortable with the entire process. Nelson, Anthony and Rich where very professional and courteous. I'm extremely pleased with the service and I love my new Subaru! More
Other Employees Tagged: Rich Johnson , Anthony Pilla
August 11, 2020
Pleasant, informative, and quick! This is my second car with Brewster Subaru, I have had such great experiences with both sales and service. Very professional and great experience. On This is my second car with Brewster Subaru, I have had such great experiences with both sales and service. Very professional and great experience. On my most recent purchase both Roy and Nelson gave me a great deal for a great used forester. They were very accommodating on the car I wanted! Great culture, more focused on the customer than the sale. I will be back in a few years for the Ascent! Great Dealer! More
Other Employees Tagged: Roy Schiller
August 04, 2020
This is my fourth Subaru bought from Brewster Subaru. I would never have returned if it wasn’t for the sales team who helped me as noted by my star review below. They are not only courteous and helpful, bu would never have returned if it wasn’t for the sales team who helped me as noted by my star review below. They are not only courteous and helpful, but so knowledgeable in their respective areas. The customer service is superb as they follow up with friendly phone calls and are always available and patient whether I have one question.or many. The service department is phenomenal as well, always on time, courteous and their work is excellent. After so many years of being with Brewster Subaru, I feel like I’m more part of the Subaru family than just a customer. Thank you Robyn Rey, Nelson DeMelo and Rich Johnson. You have made my Subaru experience epic! More
Other Employees Tagged: Rich Johnson, Danny Gomes , Robyn Rey
August 01, 2020
Roy did a excellent job. Rich was on top off all the paperwork, very professional and ready to go.Second car we bought from Roy and was very happy with everything paperwork, very professional and ready to go.Second car we bought from Roy and was very happy with everything More
Other Employees Tagged: Roy Schiller, Rich Johnson
July 26, 2020
I was recommended Brewster Subaru from a friend who has had amazing service with Robyn and Nelson. My experience lived up to that as well! Robyn made sure I picked out the best car possible, and I met with had amazing service with Robyn and Nelson. My experience lived up to that as well! Robyn made sure I picked out the best car possible, and I met with Rich who was very helpful and took care of us. I will definitely visit Brewster Subaru again! More
Other Employees Tagged: Rich Johnson , Robyn Rey
July 21, 2020
Brewster Subaru, people who genuinely care! I was searching for my dream Crosstrek for over a year. I went to different dealerships around the area and something always seemed to happen. Then I I was searching for my dream Crosstrek for over a year. I went to different dealerships around the area and something always seemed to happen. Then I went to Brewster Subaru and found the right place. They gave me the best customer service, the best price and the best overall experience. Fred Fogel, was my salesman. Fred and all the staff at Brewster Subaru are kind, professional, reliable, and genuinely care about making their customers happy. Fred was always available to answer any of my questions and concerns and is always so pleasant. I had an amazing experience and I am so so happy with my dream car a new 2020 Crosstrek. I would highly recommend this dealership to everyone! More
Other Employees Tagged: Rich Johnson , Fred Fogel, Cam Romao
July 18, 2020
Great dealer experience especially during the COVID times I had a very easy and pleasurable experience buying my first new car from Brewster Subaru. During the pandemic they were good about safety precautions I had a very easy and pleasurable experience buying my first new car from Brewster Subaru. During the pandemic they were good about safety precautions and setting up appointments. Everyone was friendly and welcoming, but direct and quick. I walked in and chose my color of car and boom all was done. Days later I picked it up right outside and was on my way. Unfortunately I’ve had some regular reliability and safety issues with my Impreza so it has been back to Brewster Subaru on multiple occasions since my purchase this spring. However their service dept was just as friendly and good to me as the sales dept had been. While I can’t speak worlds about my Subaru experience I would gladly recommend this dealership if you are looking for a solid group of people to work with you. More
Other Employees Tagged: John Chaber, Danny Gomes, Kristen Hetzer
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