Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
January 29, 2018
Won't Go Anywhere Else! I just bought my second Outback from Robin Rey. The first experience was so easy and enjoyable that when our family needed a second Subaru, we came s I just bought my second Outback from Robin Rey. The first experience was so easy and enjoyable that when our family needed a second Subaru, we came straight to her. The entire team here at Brewster Subaru is respectful, helpful and works WITH you to find the best car that fits your needs. They move quickly here, so even if they don't have the car on the lot that you are looking for, come in and talk to them. I told Robin the five or six things I was looking for in the car and the price range I was looking to hit. Two days later, she called and had a perfect fit. Truly a class above any other dealership I have ever been to. More
Other Employees Tagged: Rich Johnson, Danny Gomes , Robyn Rey
January 17, 2018
They treated me like a valued customer! I'm totally sold on Subaru vehicles and this was the fifth Subaru I purchased or leased from this location. They always provide a low pressure, frien I'm totally sold on Subaru vehicles and this was the fifth Subaru I purchased or leased from this location. They always provide a low pressure, friendly atmosphere and deliver on their promises. The staff- from the sales people to the service department have treated me very well over the years. Overall, it was an outstanding experience. More
Other Employees Tagged: Danny Gomes , Robyn Rey, Anthony Matias
January 10, 2018
Straightforward, no games Leased a 2018 Crosstrek. Brewster's price beat several other dealers. Knowledgeable, personable and most importantly, straightforward with no tricks Leased a 2018 Crosstrek. Brewster's price beat several other dealers. Knowledgeable, personable and most importantly, straightforward with no tricks, gimmicks or games. Very satisfied and relieved. More
Other Employees Tagged: Ralph Nicolais
January 03, 2018
Brewster Subaru is absolutely the Best. Nelson the manager and Roy our sales Rep made our Experience absolutely amazing. We got our Dream car with everything we wanted and more. There were n Nelson the manager and Roy our sales Rep made our Experience absolutely amazing. We got our Dream car with everything we wanted and more. There were no gimmicks or bad sales pitches thrown at us. We were treated like Family. I have already spoken to our actual family members about buying Subaru's as well and I am going to pick another one up as a Commuter car. I definitely recommend this Dealership to anyone. More
Other Employees Tagged: Roy Schiller
December 30, 2017
Treated like family Brewster Subaru makes an automobile purchase so easy. I have bought a few cars at BS and they treat like family. Not only do I know I'm getting the be Brewster Subaru makes an automobile purchase so easy. I have bought a few cars at BS and they treat like family. Not only do I know I'm getting the best deal, I'm also receiving the best of service. They're a great team. I never saw a manager that walks around talking to the customers in a showroom like Nelson does. He is very a very warm and friendly person. Ralph and Rich were also a big part of our purchase. More
Other Employees Tagged: Rich Johnson , Ralph Nicolais
December 22, 2017
Excellent and Professional Service This is our 5th Subaru Forester leased with Brewster Subaru. The reason why we always come back is the professional service, and courtesy extended t This is our 5th Subaru Forester leased with Brewster Subaru. The reason why we always come back is the professional service, and courtesy extended to their customers by General Manager Nelson Demillo and Salesperson Mitch Pollak. Pat & Cindy, Cross River, NY More
Other Employees Tagged: Mitchel Pollak
December 07, 2017
Great Experience with Great People From start to end, Robyn was extremely helpful and available at all times. I never had to wait long to get an answer or receive information. I felt f From start to end, Robyn was extremely helpful and available at all times. I never had to wait long to get an answer or receive information. I felt fully confident to purchase my first new car from her. Buying a car can be overwhelming and she, as well as the staff there, made it very inviting and comforting. There was never and pushiness from anyone, as some other dealerships can be. Robyn Rocks! More
Other Employees Tagged: Robyn Rey
November 29, 2017
Great experience I visited Brewster Subaru to purchase a car for my daughter. The staff was extremely helpful and knowledgeable. Maggie and Anthony were very patient I visited Brewster Subaru to purchase a car for my daughter. The staff was extremely helpful and knowledgeable. Maggie and Anthony were very patient and answered all my questions. They worked with us and made our experience an enjoyable one. I definitely would recommend this dealership. More
Other Employees Tagged: Rich Johnson , Maggie Parylak, Anthony Pilla
November 25, 2017
Thank you Brewster Subaru! My daughter and her husband are both loyal customers of Brewster Subaru and recently leased two new cars. This is my 3rd Subaru that I leased from Br My daughter and her husband are both loyal customers of Brewster Subaru and recently leased two new cars. This is my 3rd Subaru that I leased from Brewster Subaru and I'm never disappointed. Anthony, Nelson and Rich were patient and attentive to my needs and a day later my car was ready for delivery. All of my questions answered, my phone synced to Bluetooth and my first service scheduled. There was nothing I had to do or worry about. They did all the heavy lifting and made it such a pleasure. All I had to do was pick out the color and get excited. I will continue to give them my business. These guys are experts and simply great people. More
Other Employees Tagged: Rich Johnson , Anthony Pilla
November 22, 2017
"Well that was super easy" I was afraid.....I was petrified!!!!! Never before in my nearly 60 years had I bought a new car or for that matter walked into a dealership just fo I was afraid.....I was petrified!!!!! Never before in my nearly 60 years had I bought a new car or for that matter walked into a dealership just for ME!!! And now my husbands words echo "YOU SEE HOW EASY THEY MADE IT!!!!" 'Tis soooo true!!! Multiple Kudos to the team players Robyn Rey, my certified consultant and Rich Johnson business manager, who packaged my deal with the patience of a seasoned teacher and expediency of a pro. Both, with easy smiles, quick wit and extensive knowledge base, made my Brewster Subaru purchase experience seamless!!! More
Other Employees Tagged: Rich Johnson , Robyn Rey

