Nez Faraj | Page 24

Absolutely excellent The process from when I first pulled into the dealership and met the salesman to the time we drove the car off the lot...was absolutely nothing less t The process from when I first pulled into the dealership and met the salesman to the time we drove the car off the lot...was absolutely nothing less than exceptional. More

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Absolutely fantastic Jerry was absolutely fantastic and stress-free to deal with. There was no pressure and he just lets you make the decision for yourself after giving yo Jerry was absolutely fantastic and stress-free to deal with. There was no pressure and he just lets you make the decision for yourself after giving you the information that you need. I would highly recommend it. Nez was also very knowledgeable about the car and helping us with all of its features! Great service! More

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Smooth buying experience I purchased m y 1st used car (a BMW) after many years of driving new Porches and BMWs. The salesman, Steve Mihalic was a pleasure to deal with. No s I purchased m y 1st used car (a BMW) after many years of driving new Porches and BMWs. The salesman, Steve Mihalic was a pleasure to deal with. No surprises. More

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Easiest car buying experience I’ve had To date I’ve purchased about 20 cars at dealerships ranging from south western Virginia throughout West Virginia and Tennessee. And now Westlake in no To date I’ve purchased about 20 cars at dealerships ranging from south western Virginia throughout West Virginia and Tennessee. And now Westlake in northern Ohio. Worked out 99% of the details on the phone as we knew exactly which vehicle we wanted. We did this since this dealership is 6 hours from our home. Steve our salesman answered all of our questions as well as got out approval and trade in appraisal ahead of Time to ease the process. Arrived and the x5 was waiting in the bay for us to look over before we took it for a drive we are extremely happy with our purchase as well as the service we received from the dealership. We were greeted by numerous staff members and offered refreshments and coffee as we waited. Nez the BMW genius went over all of the details of the technology inside and outside of the vehicle after the trade and made sure we were comfortable with it before leaving. We will definitely be looking there for our next trade. Even with the distance it is from our home. More

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Amazing service AND The Ultimate Driving Machine I found THE car I wanted 185 miles from home. I worked with Jerry Mancini via phone and email for a few days hammering out a deal. Jerry was a pleas I found THE car I wanted 185 miles from home. I worked with Jerry Mancini via phone and email for a few days hammering out a deal. Jerry was a pleasure to work with and BMW Product Genius Nez Faraj made sure I got an education on all of the features and how-to's. This was the best car buying experience I've had. I highly recommend BMW of Westlake and if you are looking to buy, call Jerry Mancini! More

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used car purchase Purchased a used 3 series. Was a comfortable process. The whole team was helpful, appropriate, professional From the sales person, to the finance pers Purchased a used 3 series. Was a comfortable process. The whole team was helpful, appropriate, professional From the sales person, to the finance person, then the man who introduces you to the features of the car - it was a smooth, impressive process. Felt as it I was getting a brand new BMW. More

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Found Jerry Mancini continues to be a pleasure to deal with. Jerry Mancini organizes the process making it easy and a pleasure to move into a new car. This is the second BMW I have leased from Ganley and their s Jerry Mancini organizes the process making it easy and a pleasure to move into a new car. This is the second BMW I have leased from Ganley and their service department as well as their sales staff is exceptional. More

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