Nez Faraj | Page 9

Buying experience was very smooth and getting my old car sold was even easier. I would have liked to have had a tour of the service department and what it had to offer. I was taken aback a bit because I wa sold was even easier. I would have liked to have had a tour of the service department and what it had to offer. I was taken aback a bit because I wasn’t allowed to test drive my car before I bought it. The first time ever that has happened to me. But I put my faith in the brand and was not let down. Justin was very patient and meticulous in showing me the vehicle features. It was the best presentation I’ve had. And I have bought over 15 luxury vehicles. So good job there!! I would definitely refer friends and if I want another BMW it would be my first stop. More

by safaaal Verified Customer Verified Customer

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Great and friendly staff. Had a wonderful experience purchasing our BMW from BMW of Westlake Had a wonderful experience purchasing our BMW from BMW of Westlake More

by MAZIERNEJAD Verified Customer Verified Customer

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Wonderful people and a great dealership. We worked with Nez. He is very knowledgeable, friendly and helpful. Highly recommended Nez. He is very knowledgeable, friendly and helpful. Highly recommended More

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Very professional and responsive. Followed up multiple times to ensure we were happy with our experience and our purchase. Would definitely recommend him to friends and family that are in the market for times to ensure we were happy with our experience and our purchase. Would definitely recommend him to friends and family that are in the market for a vehicle. More

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Wonderful service from the start to the end. My second car purchased here and I wouldn't go to anyone else but Nez. I had a problem with my sirius and he fixed it right away. car purchased here and I wouldn't go to anyone else but Nez. I had a problem with my sirius and he fixed it right away. More

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Purchased new x5 from across the country and the process was seamless from ordering to delivery. was seamless from ordering to delivery. More

by CHRIS.FALLON Verified Customer Verified Customer

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Was able to order the exact car I wanted, super helpful and easy to work with. Will definitely come back in the future :) and easy to work with. Will definitely come back in the future :) More

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Nez Faraj made my purchase experience amazing. He was knowledgable and helpful and went over and above with his attention to detail. I never felt pressure at anytime but knew he was there to help me. Whe knowledgable and helpful and went over and above with his attention to detail. I never felt pressure at anytime but knew he was there to help me. When I picked up my car, the detailing was impressive. The time I spent in finance was so easy and efficient. Dirk spent time going over all the features of the X3 and was thorough and patient. I thought I would like my BMW but I LOVE it. I compared Audi, Mercedes and BMW and am confident I made the right decision. More

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The dealership went above and beyond to make my first BMW experience great! Professional, friendly, great service, excellent communication, and SUPER knowledgeable. I went to the dealership closer to their experience great! Professional, friendly, great service, excellent communication, and SUPER knowledgeable. I went to the dealership closer to their close time and Nez made the time for me - was very patient answering my million and one questions and had an answer to everything - super knowledgeable. In addition, Nez had everything ready to go when I got there the next day to pick up my car. Mike was amazing in explaining the finance process to me and really broke down and made everything easy to understand. Finally, Ian was wonderful explaining how the X3 works! The service was wonderful - thank you all for my amazing BMW! More

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I was interested in buying a used X3. There was only one left on the lot. Nez made the experience easy and stress free. Dirk went though the whole car with me and helped me connect everything and set the ca left on the lot. Nez made the experience easy and stress free. Dirk went though the whole car with me and helped me connect everything and set the car up to my liking. Both of them are awesome!! More

by RUTHANGUIANO Verified Customer Verified Customer

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