Nic Hagewood
Nic Hagewood at DonohooAuto LLC
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Nic Hagewood | Page 5

Senior Finance Manager

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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54 Reviews

Hometown: Birmingham, Ala. About: Nic has worked at DonohooAuto for more than eight years. He's a family man with a growing family. He has a son and a daughter. When he's not working or spending time with his family, you'll find him at the poker table. Friends call him generous and a trusted advisor. Advice for customers: Finance your purchase. Interest rates are low, and you'll have money left for other needs.

Dealership Experience

17 yrs

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rated

54 Reviews

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54 Reviews of Nic Hagewood

September 06, 2016

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Employee Rating

Great! Everything was great! Kathryn helped find the car as soon as I walked in the door, Mark assisted me through the process of buying the car, and Mo deli More

by baileesparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink, Mark Hubbard , Mo Sandoval

Sep 08, 2016

DonohooAuto LLC responded

Thank you for your thorough review. We're so glad to hear that Mark, Mo, Kathryn and Nic were helpful and delivered excellent service, getting you the right car. We were sorry to hear about the mirror, but appreciate you bringing it to our attention so that we could address it. We want to make sure that all of our customers have a five-star experience. Thank you for your business and we hope that you enjoy your new car!

August 30, 2016

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Great car buying!!! Always the best dealership I have bought from!! This will be my second car from them finance is great no long time wait like other dealership, a great More

by mclark19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones , Becky Whitaker

Aug 30, 2016

DonohooAuto LLC responded

Thanks for the kind words. We're so glad that we were able to earn your trust and that you returned for a second purchase. And you're right - we've streamlined our process, so in most cases, we're able to get our customers in and out of the door quickly. We can even get much of it done before a customer even shows up on the lot...if they choose to do it that way. We're glad that you felt taken care of and that we delivered another great experience. Thanks for your business and we hope to serve you again in the future!

August 24, 2016

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Employee Rating

Good experience Great experience quick and easy.all numbers they gave were accurate,great interest rate Customer service was great and testing various cars is the be More

by AURETTELIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones

Aug 26, 2016

DonohooAuto LLC responded

Thanks for taking the time to let us know about your buying experience. We're glad to know you found our process and numbers to your liking. And, we're glad that Eric and Nic provided great customer service. Thanks for trusting us with your purchase, and we hope to see you again!

August 09, 2016

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Great buying experience! I was very pleased with the way I was treated through the whole transation, and even more so from Donohoo's Customer Service team. My daughter and I More

by Bama Dad from Arizona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard, Jimmy Burns , Kyle

Aug 11, 2016

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough review. Like sending your daughter out-of-state for college, working through the car-buying process while out of town is a leap of faith. That's why we keep our process transparent, and hassle-free. We're glad that we were able to address issues to your satisfaction and ultimately, deliver a great buying experience. We hope that the car serves your daughter well, and that they have a bright future together! Thank you for trusting us with your purchase, and...Roll Tide!

July 30, 2016

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Awesome & smooth experience! This was our first big purchase as a couple and everything about our experience was wonderful. Everyone was so friendly and personable- from the girls More

by Major429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Mo Sandoval, Tina Viljoen, Jonathon Yale, CJ , Alex

Aug 02, 2016

DonohooAuto LLC responded

Congratulations! Relationships are tricky enough without adding stress from a less-than perfect major purchase. We're glad that we could start you out right on the road to happiness! Wishing you (and your new car) many years of happy memories. Thank you for the five-star review...we hope to serve you again in the future!

July 25, 2016

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Friendly and excellent service before and after the sale. I found a great car at a great price. Even thought the car was not certified, Donohoo Auto fixed some minor concerns after the sale with a helpful an More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones, Jimmy Burns , Trey Anger, Wesley Boozer, Maria Hernandez, Mo Sandoval

Jul 29, 2016

DonohooAuto LLC responded

Thanks for letting us know about your excellent experience. We try our best to work with our customers to address concerns. Thank you for giving us the chance to solve those issues. We're glad to know that our team was able to deliver a five-star experience and that you left the dealership happy. We appreciate you trusting us with your purchase and look forward to serving you again down the road!

July 22, 2016

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Excellent prices & service We were looking for a late-model Pathfinder for MONTHS. I didn't want to pay over $32k for a 2015 Pathfinder SL with Tech Package (sticker price $42k More

by cliffturner04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Becky Whitaker

Jul 29, 2016

DonohooAuto LLC responded

We're so glad that you found us and that we were able to sell you the car you wanted at the price you wanted. We could sell our cars for more, but we'd rather earn a repeat customer. Our buyers buy smart so we can sell competitively...which is why customers travel from all over to shop with us. Thank you for letting us know that Mark and the rest of the team delivered a five-star experience. We appreciate you traveling to buy from us and your positive review. We look forward to serving you again in the future. Thanks for the kind words!

July 18, 2016

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Donohoo makes things right ! I wrote a less than 5 star review last month regarding my RX purchase last month. I want to write a follow up review to say that Donohoo went the ext More

by Lexusrx350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Yale

Jul 19, 2016

DonohooAuto LLC responded

Thank you so much for taking the time to come back and amend your review. We always aim to deliver a five-star experience the first time, but when our customers think we fall short, we'll do what we can to meet/exceed expectations. We appreciate your business, your time, and your five-star review. We look forward serving you again in the future.

July 17, 2016

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Awesome experience! I had never purchased a car completely by myself before. Donohoo made it so easy and actually fun! My sales rep Jonathon was really awesome - especial More

by nssheaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Witsiepe, Jonathon Yale

Jul 19, 2016

DonohooAuto LLC responded

We're so happy we were able to find the perfect car for you and your family. As you discovered, we don't just try to sell you a car, we want to sell you the RIGHT car. And especially for our first-time buyers, we want you to be completely comfortable with your purchase. We're glad that you found Jonathan and the rest of the team to be helpful and friendly. Thanks for letting us know that we did a great job on your trade-in and that we made your first experience an awesome one! Enjoy, and thank you for your business!

June 30, 2016

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Great experience!! Arrived from Virginia early Saturday morning. Cody, who picked us up at the airport, was very cordial, polite and engaging. He's a great represenati More

by MARYEPATTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Yale, Cody

Jun 30, 2016

DonohooAuto LLC responded

Mary - Thank you for sharing your positive experience. Cody is certainly good people. We like him too! (We'll speak to the "powers that be" about that raise...) We're glad you found everyone friendly and accommodating...we always try to get it right, but especially so for those customers who have traveled hundreds of miles to buy from us. We're happy to know that we were able to deliver a great experience. Thank you so much for your business and for your time!

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