Nicholas Ferraro | Page 6

I had a great experience with the entire staff of Herb Chambers Toyota of Auburn, especially Timothy Schoener and Nick Ferraro. I told them what I needed and they put me in the perfect car at the perfect Chambers Toyota of Auburn, especially Timothy Schoener and Nick Ferraro. I told them what I needed and they put me in the perfect car at the perfect price. They also took care of my trade in by giving me the highest offer I'd revived for it. I will be a returning customer and I will gladly send my friends and family to this dealership. More

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Wife and I decided on a sedan vs suv. After driving an Avalon we felt that this was the car we wanted. TJ the sales rep was very patient with his explanations and reviews. He steered us t After driving an Avalon we felt that this was the car we wanted. TJ the sales rep was very patient with his explanations and reviews. He steered us through the process Unfortunately the Avalon we preferred was not available now or in near future. There was a different model coming in 5 weeks which we agreed to purchase. TJ kept us apprised of the vehicle’s progress, called several times and met with twice for paperwork. When the vehicle finally arrived he started his vacation. But Nicholas another sales rep filled in admirably helping us deal with insurance paperwork. On purchase he reviewed the standard features and took the time to deal with our questions My only frustration was that when we test drove an Avalon it was a touring with features that we preferred. TJ felt that overall the new car would meet our needs as we explained to him. In retrospect we wished we had a chance to test drive the specific model as after seeing the differences we may have decided to not purchase this one. Took a long ride happy with the drive, comfort and ambiance but would have preferred additional options. More

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Kind and attentive. Mike made me feel right at home. Finance team explained everything. Fabulous! Mike made me feel right at home. Finance team explained everything. Fabulous! More

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Nick Ferraro was our sales rep. & it was a nice experience interacting with him. Nick listened to our request for what we we were looking in a new Toyota and sourced a RAV4 to acc & it was a nice experience interacting with him. Nick listened to our request for what we we were looking in a new Toyota and sourced a RAV4 to acccomodate us. Afterwards Nick stayed on top of the deal every step of the way by informing us on the build date & then expected delivery date. In the future when it comes time shop for a new Toyota he is going to be our go to sales rep. More

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Cole went above and beyond for us in our Sienna purchase. I can’t thank him enough for everything he did to get us into our replacement vehicle as soon as possible. Thank you Cole ! And everyone involved i I can’t thank him enough for everything he did to get us into our replacement vehicle as soon as possible. Thank you Cole ! And everyone involved in the purchase as well ! More

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Amazing customer service, and very helpful, assisted us through the whole process from start to finish. through the whole process from start to finish. More

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Very understanding and patient I will go there anytime to purchase my salesman was great working with purchase my salesman was great working with More

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My car was totaled and I was without a car for roughly a month. When I was finally able to make it to the dealerships, I was running around like crazy trying to find a dealership that had a 2022 Toyota High month. When I was finally able to make it to the dealerships, I was running around like crazy trying to find a dealership that had a 2022 Toyota Highlander Hybrid. Every other dealership we went to either had none on the lot or had been spoken for when they arrived. Herb Chambers of Toyota was so good to us. They had literally ONE highlander hybrid which I was able to secure. I didn't feel pressured to buy or purchase any packages and the salesman, Nick, was so genuine and personable and super transparent. Overall it was a great experience and I felt satisfied walking out. I should also mention that this dealership was the only one that was able to give me a loaner car while I wait for my car to arrive; even with that they made me priority due to my situation More

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I was happy with deal I got and the flexibility of the sales person in meeting my needs. I am very happy with my experience at this dealership. No pressure! sales person in meeting my needs. I am very happy with my experience at this dealership. No pressure! More

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The service was excellent. My buying experience away just fantastic and there was no feeling of not being treated like a customer. Very friendly knowledgeable. 2nd vehicle I ha My buying experience away just fantastic and there was no feeling of not being treated like a customer. Very friendly knowledgeable. 2nd vehicle I have purchased there. The service is excellent as well. All around great service and sales dealership. You are not forgotten about when you walk out the door More

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