Nicholas Lambert | Page 6

We have bought 2 vehicles from Nick, and we got amazing deals and perfect customer service from him both times. He went above and beyond for us. It's safe to say that he has earned himself a pair of loyal deals and perfect customer service from him both times. He went above and beyond for us. It's safe to say that he has earned himself a pair of loyal customers for life! More

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Nick Lambert at the Downtown Handy location was a pleasure to work with. I started the process of trading my old Jeep in on a Monday and had everything done and signed for a new vehicle by Thursday. pleasure to work with. I started the process of trading my old Jeep in on a Monday and had everything done and signed for a new vehicle by Thursday. Nick kept in contact with me and my credit union every day, and was nothing but kind and considerate. My 2019 Jeep Grand Cherokee is in great condition and I couldn’t be happier with my choice to work with Handy’s Downtown, and Nick! More

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We were very pleased with all aspects of our purchase of our used Toyota Tacoma. All of your staff was very professional & informative. Andrew Brace from the S. Main St. dealership had worked with us pr our used Toyota Tacoma. All of your staff was very professional & informative. Andrew Brace from the S. Main St. dealership had worked with us previously . He provided us with information about the truck & steered us your way. We will visit you when looking for our next vehicle. Thank you. More

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Worst dealer experience I have ever had in 30 years of buying vehicles. Let me first start off and say that Nick Lambert was nice, kind, and helpful but that’s where it ends. The staff at Handy’s downtown buying vehicles. Let me first start off and say that Nick Lambert was nice, kind, and helpful but that’s where it ends. The staff at Handy’s downtown were rude, cocky, and very unwilling to negotiate. So let me break it down I bought TWO TRUCKS over $124,000 dollars in Vehicles! One for me and one for my son (previously looked at the one for me a few weeks prior). They were not willing to budge one penny on the one for my son and came down VERY little on the one for me. I gave them a down payment and gave them ALL DAY the following day to prep the trucks, get the paperwork ready, contact the insurance (as they copied my insurance card the prior day). Well I get there after 4pm the next day nothing is done short of the truck being washed. They send over Dennis (there finance paperwork dude) and he has no paperwork done tells me they have to go get the paperwork completed. I’m like um this is over 124k in trucks and you had an entire day but I digress. This Dennis guy comes back and starts to try and sell me a warrantee I advise him I already bought one during the day through the manufacturer, he gets like pissed about it asks me multiple times about it, looks at my phone to see the warrantee I purchased, rudely tells me I need to look very closely at that, on and on I’m thinking what is it to you you’re pissed because I didn’t buy it from you? Then rude Dennis says to me “here is your one year maintenance deal with two free oil changes” and like an inspection or something makes me sign it, and then tells me he doesn’t think it applies to diesels. I reply well this is a signed contract for a year of maintenance and his snappy reply is “yeah well I can go reprint it then”. SO RUDE hey how about saying ya know what we got you covered. Now looking at the paperwork it says $399 Doc fee! I said what is this $400 dollars to fill out the paperwork? Dennis Snaps back and says “We always put that into the price!” again I’m thinking like well thats twice what any dealer charges the average is $180 in VT and they never said anything about a doc fee that high to me! So now it’s 5:40pm they say to me “hey can you contact your insurance? I’m like “WHAT! You had my insurance card and ALL DAY I thought that was why you copied it! Now the insurance is closed at this point! Yeah I will contact the insurance and take care of that after you took 400 in doc fees. I have never had to do that when I bought a car ever the dealer always does it. Now I get to drive away and hope it’s covered?! None of the staff came over said anything pretty much here are your keys have a nice day didn’t walk through the truck nothing. . . “Bye” is pretty much what you get. The atmosphere at Handy Downtown was they were doing you a favor not you are the customer. I have bought 5 Vehicles from this Handy organization, and this will be the last transaction I will ever have with them. More

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Best Experience! I would highly recommend Nick Lambert at Handy's Downtown. Nick went above and beyond to help us find a car for our daughter. We had a tough time finding a good used car in our price ran at Handy's Downtown. Nick went above and beyond to help us find a car for our daughter. We had a tough time finding a good used car in our price range and Nick came through! He let us know of a recent trade-in and when it was ready to show he contacted us to come see it. He even sent us a video! Nick is very personable and was very helpful throughout the process. During our search, we wanted to make sure we bought a car with Nick due to his care and contact. Nick was great at responding to our emails and phone calls. Like another reviewer said, Nick was out to help you find what you needed and not just sell a car. Thanks Nick, we appreciate you and look forward to working with you again in the future. More

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We recently purchased our 2018 Camaro SS from the Handy Downtown location. The sales team was wonderful to work with. They were very knowledgeable of the vehicle and patient. Very helpful. We are very sati Downtown location. The sales team was wonderful to work with. They were very knowledgeable of the vehicle and patient. Very helpful. We are very satisfied with our buying experience. More

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My experience was great with Handy Downtown! They were prompt in getting back to you and the staff was very friendly! I highly recommend Nick for a salesman! He was very accommodating and helpful! Over prompt in getting back to you and the staff was very friendly! I highly recommend Nick for a salesman! He was very accommodating and helpful! Overall I had a great experience and would recommend this dealership to anyone! More

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I would highly recommend Nick Lambert at Handy's Downtown. He is extremely efficient, personable and helpful and made the process seamless and easy. He shows that he cares about your purchase and ma Downtown. He is extremely efficient, personable and helpful and made the process seamless and easy. He shows that he cares about your purchase and making sure you are completely satisfied over just trying to get a sale. He also is extremely attentive to detail! More

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My daughter purchased her first car from Nick. Absolutely professional guy. I highly recommend him. Made car shopping a breeze. I’m sure she will be a repeat customer. Thank you Nick. professional guy. I highly recommend him. Made car shopping a breeze. I’m sure she will be a repeat customer. Thank you Nick. More

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My son was buying his first car. Nick did an amazing job helping him! Thanks Nick! The sales team were all very helpful. I will definitely go back. helping him! Thanks Nick! The sales team were all very helpful. I will definitely go back. More

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