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Nicholas Pastorelli
Nicholas Pastorelli at Russ Darrow Toyota of West Bend

Nicholas Pastorelli | Page 6

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Nicholas Pastorelli

February 22, 2025

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Employee Rating

The crew was ready for me and so was Rob . I was early and they took care of me and my vehicle in a timely fashion. Very friendly as well. More

by SYODER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin , Keith Mcginnis

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Feb 22, 2025

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

February 19, 2025

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Employee Rating

Very good customer service. .. they are always pleasant and explain everything easy enough for me to understand More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney

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Feb 19, 2025

Russ Darrow Toyota of West Bend responded

Karen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

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Employee Rating

Rob, Ryan, Nick, and Abbie were all very friendly and professional! I'll definitely be back! More

by Jamieclarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Abigail Lundberg, Ryan Knepprath

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Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Jamie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rob, Ryan, Nick, and Abigail, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

January 30, 2025

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Employee Rating

No complaints about service. Except for the cost of repairs $$$ I am a customer since 2016. I have bought two rave 4s from Russ. More

by mw12966
Recommend Dealer
Yes
Print
Jan 31, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

January 22, 2025

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Employee Rating

They are a great dealer I think. Just be careful in the loan office as they are still okay selling you on a loan that will be $5000 above msrp. More

by NATHAN98MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Abigail Lundberg , Keith Mcginnis

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Jan 22, 2025

Russ Darrow Toyota of West Bend responded

Nathan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

January 17, 2025

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Employee Rating

Everyone was very helpful and they were able to solve the problem in a matter of a few hours More

by carol.kaphingst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 18, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out, Carol. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

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