Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
May 14, 2019
Great Experience Easy to set appointments on line. Nick is very professional & friendly. Never felt pressure to do additional things to my RDX. Will definitely be b Easy to set appointments on line. Nick is very professional & friendly. Never felt pressure to do additional things to my RDX. Will definitely be back & recommend Jackson Acura to anyone. More
May 13, 2019
Maintenance I left a voicemail after hours regarding servicing the next day. When I arrived, Nick had already put my appointment in the system. There was no wai I left a voicemail after hours regarding servicing the next day. When I arrived, Nick had already put my appointment in the system. There was no wait. I advised what I needed done and was provided prompt shuttle service to my job. It's that type of top notch service that keeps me coming back to this location. More
May 10, 2019
Recall Repair Jackson Acura is wonderful to deal with. They indicated that the work would take 2-3 hours but had it ready in about an hour. Their service is top not Jackson Acura is wonderful to deal with. They indicated that the work would take 2-3 hours but had it ready in about an hour. Their service is top notch and their personnel are always focused on pleasing the customer. More
Other Employees Tagged: Joey
May 10, 2019
Great service experience Easily setup appointment for B1 service online. When checking in services were clearly explained and completed very quickly. Overall, great service Easily setup appointment for B1 service online. When checking in services were clearly explained and completed very quickly. Overall, great service experience as usual. Highly recommend Jackson Acura. More
Other Employees Tagged: Yvonne Russell
May 07, 2019
Sales man Reggie Great customer service, Reggie made everything very easy for us, outstanding customer sakes. He met our expectations. We were very pleased with him. D Great customer service, Reggie made everything very easy for us, outstanding customer sakes. He met our expectations. We were very pleased with him. Definitely will be repeat customer in 3 years. Might even purchase a second vehicle for my wife, will see Reggie when ready, More
Other Employees Tagged: Reggie Hammond , Kelly Oneill
May 06, 2019
Recall We brought in two of our Acura MDX vehicles due to a recall. Nick was able to provide us with back to back appointments so that we can take care of w We brought in two of our Acura MDX vehicles due to a recall. Nick was able to provide us with back to back appointments so that we can take care of what the car needed. Nick is always so helpful and provide us with the best customer service. Thanks Nick! More
May 03, 2019
My favorite Acura Service Center I have the option of traveling to other Acura service centers that are about the same distance or maybe a little closer, but I prefer Jackson Acura. I have the option of traveling to other Acura service centers that are about the same distance or maybe a little closer, but I prefer Jackson Acura. Each visit has been super pleasant, and this one was the same! Everyone that I've interacted with has been wonderful. There were no surprises! I was kept informed. And, I just appreciate the service. More
Other Employees Tagged: Pat Crossen
May 03, 2019
3 time is a charm This was my 3 visit to the Acura dealership for my wife 2017 MDX. Out of the other 2 dealerships this dealership by far was the most customer friendl This was my 3 visit to the Acura dealership for my wife 2017 MDX. Out of the other 2 dealerships this dealership by far was the most customer friendly and efficient. I have found a home for all my vehicle needs. Nick is my Guy. Thanks. More
May 03, 2019
Great service experience and very friendly staff Had a very good experience with the service team. Nick was very helpful over the phone and in person as well, he went over the details and explained e Had a very good experience with the service team. Nick was very helpful over the phone and in person as well, he went over the details and explained everything properly. thanks More
May 03, 2019
Had an emergency, needed service and it was taken care of Service was taken care of right away and when an overnight stay for the car was needed, a loaner auto was provided as it was warranty work. Service was taken care of right away and when an overnight stay for the car was needed, a loaner auto was provided as it was warranty work. More
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