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Nick Covino
1,693 Reviews
Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
May 01, 2019
Great service. The service is always reliable and trustworthy. Expectations and timelines for completion of service are always given. Options and alternatives are The service is always reliable and trustworthy. Expectations and timelines for completion of service are always given. Options and alternatives are always discussed. There is never any pressure related to service and what your car needs. More
by jwar1045
Verified Customer
May 01, 2019
Respect Nick Covino is an awesome employee and he always delivers great service with respect. The employee that is seated 2 doors to the left of Nick Covino’s Nick Covino is an awesome employee and he always delivers great service with respect. The employee that is seated 2 doors to the left of Nick Covino’s office needs to be more careful about his tone of voice. Excellent service is always expected at any Acura dealership but exceptional service is what I expect from Jackson Acura! I don’t ever want to hear any Acura employee speaking outside of their natural tone of voice in any office ever again! I was fully satisfied with Nick Covino’s service. Thank you Jackson Acura! More
by DAVID.1TALBERT
Other Employees Tagged: Rodney Jones, Yvonne Russell , Ayesha Begum, Brittiany Byas, Pat Crossen, Cedric Little
April 29, 2019
My experience was excellent. Brought in a wrecked 2018 RLX and after extensive repairs, the car seems like new!! I just couldn’t be more pleased. An absolutely terrific job!! Brought in a wrecked 2018 RLX and after extensive repairs, the car seems like new!! I just couldn’t be more pleased. An absolutely terrific job!! More
by egbrew
Other Employees Tagged: Sergei Potapoff
April 26, 2019
Service Maintenance A123 I always enjoy the customer service there, people are nice and friendly. Also, the waiting room is nice and comfortable to stay while waiting for the I always enjoy the customer service there, people are nice and friendly. Also, the waiting room is nice and comfortable to stay while waiting for the service to be done. More
by PROJVSHOP
April 26, 2019
Easy and enjoyable Friendly and professional, the staff makes me feel welcome and like family- top in the industry! My car runs smooth and I can tell the service made a Friendly and professional, the staff makes me feel welcome and like family- top in the industry! My car runs smooth and I can tell the service made a difference. More
by Shaadijoon
Other Employees Tagged: Dmitry Gumanov , Brittiany Byas, Robert Flauter, Kelly Oneill, Gabrielle Orbe
April 26, 2019
Car Service Nick is great at advising me on how to best take care of my car! Everything is handled very efficiently. A pleasant area with snacks and comfortab Nick is great at advising me on how to best take care of my car! Everything is handled very efficiently. A pleasant area with snacks and comfortable seating to wait for car repairs when needed. More
by ANDREWCLEMENT
April 26, 2019
Excellent Customer Service Customer service at Jackson is at a premium. From the moment you enter the service department until you leave, the service is outstanding. Nick Cov Customer service at Jackson is at a premium. From the moment you enter the service department until you leave, the service is outstanding. Nick Covino is a real professional and know the car business. More
by firstsister03
April 25, 2019
GOOD EXPERIENCE START TO FINISH First of all, I work in the car business, so I always pay attention when I visit any dealership. The folks at Jackson Acura are top notch. It's easy First of all, I work in the car business, so I always pay attention when I visit any dealership. The folks at Jackson Acura are top notch. It's easy to set appointments with them on line, on the Acura app, or even by phone. Nick Covino was my service advisor, and he did a great job explaining what needed to be done. The whole process took maybe an hour (got there at 7:30, left before 8:45). They text you when your vehicle is ready and you even have the option to pay on your phone. I would highly recommend these folks for any service needs if you have an Acura. More
by skelton68
April 23, 2019
Incomplete repair Less than 10 minutes after leaving the dealership, a part came loose and was making the worst noise I'd ever heard. Went back to the dealership and ha Less than 10 minutes after leaving the dealership, a part came loose and was making the worst noise I'd ever heard. Went back to the dealership and had it repaired immediately, but am frustrated that such an event occurred and I'm not confident that it was repaired accurately as I am still hearing a strange noice. Frustrating since I paid $$$ in labor fees for the repairs I asked of them. More
by SANDISOLOW
April 23, 2019
Outstanding service I always receive outstanding customer service when I bring my car in for service. Nick is responsive, accommodating, communicative and courteous. He e I always receive outstanding customer service when I bring my car in for service. Nick is responsive, accommodating, communicative and courteous. He explains the work being done on my car so that I understand. You are lucky to have him on your team and I'm grateful for the outstanding work that he does. More
by tcrisp2107
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