Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 34

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,693 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,693 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

48 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1693 Reviews of Nick Covino

December 21, 2023

Dealership Rating
Employee Rating

I am always greeted cordially; Nick is always helpful and very knowledgeable. I trust him and the dealership to give good service and stand behind your work. More

by joe.aielli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Jan 02, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with Nick and our dealership. We're delighted to hear that you consistently receive a cordial greeting and find Nick to be helpful and very knowledgeable. Trust is a crucial aspect of the customer-dealership relationship, and we appreciate your confidence in Nick and our team to provide good service and stand behind our work. If there's anything else we can assist you with, please feel free to reach out. We value your trust and look forward to continuing to provide you with excellent service in the future. Thank you for choosing us! Warm Regards, Jackson Acura Team

December 08, 2023

Dealership Rating
Employee Rating

I told the service consultant there’s brake noisy, he told me they will check it out but the consultant was changed to a different consult but break noisy was not checked. More

by MIKEHSIEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 03, 2023

Dealership Rating
Employee Rating

Overall courteous staff and great service. Nick was good and to the point. Thank you More

by sami.morcos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Dec 05, 2023

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced great service at Jackson Acura. It's wonderful to know that Nick's approach was efficient and effective If there's anything more we can do for you, please feel free to let us know. We appreciate your trust, and we look forward to serving you again. Best Regards, Jackson Acura Team

December 02, 2023

Dealership Rating
Employee Rating

I was surprised to find out the shuttle service was no longer available. It was very convenient. More

by vaf71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson , Cameron Hilden

Sep 25, 2024

Jackson Acura responded

Thank you for your feedback, and we apologize for the delay in responding as we are currently revisiting older reviews. We appreciate your understanding regarding the discontinuation of our shuttle service, which was indeed a convenient option for many of our customers. Your insights are important to us, and we are always working to enhance our services to better meet your needs. We hope to continue providing you with great experiences at Jackson Acura! Warm Regards, Jackson Acura Team

December 01, 2023

Dealership Rating
Employee Rating

The employees are very helpful and proffesional. They keep me advised of the status of my service call More

by stfmcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Jackson Acura responded

Thank you for your positive feedback! We're pleased to hear that our employees continue to be helpful and communicative during service. Keeping you informed and at ease is a priority for us. If there's anything more we can assist you with or if you have any suggestions for improvement, feel free to let us know. We appreciate your trust and look forward to serving you again. Best Regards, Jackson Acura Team

December 01, 2023

Dealership Rating
Employee Rating

I received first class service from my service consultant, Nick Covino, and the rest of his team. Of course I need to give props to Reggie Hammond who sold my wife and me 7 cars since the dealersh More

by srjacob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Dec 05, 2023

Jackson Acura responded

Thank you for your outstanding review! We're delighted to hear that you received first-class service from Nick and the service department. Your loyalty and trust in our whole team, especially your dedicated sales representative Reggie, mean the world to us. We're thrilled to have you as a valued customer of 7 years and are grateful for your love of Acura products and service. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to continuing to serve you at Jackson Acura! Best Regards, Jackson Acura Team

November 30, 2023

Dealership Rating
Employee Rating

Jackson Acura is a great dealership with a very knowledgeable service staff and a very friendly environment. More

by BJL0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Jackson Acura responded

Thank you for your positive review! Providing a welcoming and informed experience is a top priority for us. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future! Best Regards, Jackson Acura Team

November 29, 2023

Dealership Rating
Employee Rating

Jackson Acura is the reason I use the dealership for all my service needs, instead of using other alternatives—can’t say the same for my other vehicle. Service is always quick and professionally done, and More

by jpjstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Jackson Acura responded

Thank you for your loyalty and for choosing Jackson Acura for all your service needs! We're honored to be your preferred dealership, and it's fantastic to hear that our quick and professional service and environment contribute to your positive experience. We appreciate your trust, and we look forward to continuing to provide top-notch service for your vehicle. If there's anything you need or if you have any feedback, feel free to reach out. Safe travels, and thank you for being a valued customer! Best Regards, Jackson Acura Team

November 26, 2023

Dealership Rating
Employee Rating

Nick was great he explained the car’s issues to me. He made the transaction fast and simple. More

by Mhj18ex3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Dec 04, 2023

Jackson Acura responded

Thank you very much for your positive feedback! We're thrilled to hear that Nick provided you with great service. We appreciate your trust in Jackson Acura. If you need further assistance or have any questions, please feel free to reach out. Safe travels!

November 25, 2023

Dealership Rating
Employee Rating

Always a great experience while getting my car serviced. They are trustworthy, reliable and always professional. More

by swright1028
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Dec 15, 2023

Jackson Acura responded

We appreciate your feedback! It's fantastic to hear that you consistently have a great experience with our service department. We take pride in providing exceptional, reliable service for each and every visit. If there's any way we can assist you further, please feel free to let us know. Thank you for choosing Jackson Acura! Best Regards, Jackson Acura Team

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