I am always greeted cordially; Nick is always helpful and
very knowledgeable. I trust him and the dealership to give good service and stand behind your work.
very knowledgeable. I trust him and the dealership to give good service and stand behind your work.
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by joe.aielli
Service Price Transparency
Jan 02, 2024 -
Jackson Acura responded
Thank you for taking the time to share your positive experience with Nick and our dealership. We're delighted to hear that you consistently receive a cordial greeting and find Nick to be helpful and very knowledgeable. Trust is a crucial aspect of the customer-dealership relationship, and we appreciate your confidence in Nick and our team to provide good service and stand behind our work.
If there's anything else we can assist you with, please feel free to reach out. We value your trust and look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!
Warm Regards,
Jackson Acura Team
I told the service consultant there’s brake noisy, he
told me they will check it out but the consultant was changed to a different consult but break noisy was not checked.
told me they will check it out but the consultant was changed to a different consult but break noisy was not checked.
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by MIKEHSIEH
Verified Customer
Verified Customer
Service Price Transparency
Overall courteous staff and great service.
Nick was good and to the point. Thank you
Nick was good and to the point. Thank you
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by sami.morcos1
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Jackson Acura responded
Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced great service at Jackson Acura. It's wonderful to know that Nick's approach was efficient and effective If there's anything more we can do for you, please feel free to let us know. We appreciate your trust, and we look forward to serving you again.
Best Regards,
Jackson Acura Team
I was surprised to find out the shuttle service was no
longer available. It was very convenient.
longer available. It was very convenient.
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by vaf71
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Jackson Acura responded
Thank you for your feedback, and we apologize for the delay in responding as we are currently revisiting older reviews. We appreciate your understanding regarding the discontinuation of our shuttle service, which was indeed a convenient option for many of our customers. Your insights are important to us, and we are always working to enhance our services to better meet your needs. We hope to continue providing you with great experiences at Jackson Acura!
Warm Regards,
Jackson Acura Team
The employees are very helpful and proffesional.
They keep me advised of the status of my service call
They keep me advised of the status of my service call
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by stfmcbride
Service Price Transparency
Dec 05, 2023 -
Jackson Acura responded
Thank you for your positive feedback! We're pleased to hear that our employees continue to be helpful and communicative during service. Keeping you informed and at ease is a priority for us. If there's anything more we can assist you with or if you have any suggestions for improvement, feel free to let us know. We appreciate your trust and look forward to serving you again.
Best Regards,
Jackson Acura Team
I received first class service from my service
consultant, Nick Covino, and the rest of his team. Of course I need to give props to Reggie Hammond who sold my wife and me 7 cars since the dealersh
consultant, Nick Covino, and the rest of his team. Of course I need to give props to Reggie Hammond who sold my wife and me 7 cars since the dealership opened. I love the Acura products and service. I would never go to another dealership.
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by srjacob7
Service Price Transparency
Dec 05, 2023 -
Jackson Acura responded
Thank you for your outstanding review! We're delighted to hear that you received first-class service from Nick and the service department. Your loyalty and trust in our whole team, especially your dedicated sales representative Reggie, mean the world to us. We're thrilled to have you as a valued customer of 7 years and are grateful for your love of Acura products and service. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to continuing to serve you at Jackson Acura!
Best Regards,
Jackson Acura Team
Jackson Acura is a great dealership with a very
knowledgeable service staff and a very friendly environment.
knowledgeable service staff and a very friendly environment.
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by BJL0214
Service Price Transparency
Dec 05, 2023 -
Jackson Acura responded
Thank you for your positive review! Providing a welcoming and informed experience is a top priority for us. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future!
Best Regards,
Jackson Acura Team
Jackson Acura is the reason I use the dealership for all
my service needs, instead of using other alternatives—can’t say the same for my other vehicle. Service is always quick and professionally done, and
my service needs, instead of using other alternatives—can’t say the same for my other vehicle. Service is always quick and professionally done, and the waiting area is very nice. Wouldn’t go anywhere else!
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by jpjstein
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Jackson Acura responded
Thank you for your loyalty and for choosing Jackson Acura for all your service needs! We're honored to be your preferred dealership, and it's fantastic to hear that our quick and professional service and environment contribute to your positive experience. We appreciate your trust, and we look forward to continuing to provide top-notch service for your vehicle. If there's anything you need or if you have any feedback, feel free to reach out. Safe travels, and thank you for being a valued customer!
Best Regards,
Jackson Acura Team
Nick was great he explained the car’s issues to me.
He made the transaction fast and simple.
He made the transaction fast and simple.
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by Mhj18ex3
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2023 -
Jackson Acura responded
Thank you very much for your positive feedback! We're thrilled to hear that Nick provided you with great service. We appreciate your trust in Jackson Acura. If you need further assistance or have any questions, please feel free to reach out. Safe travels!
Always a great experience while getting my car serviced.
They are trustworthy, reliable and always professional.
They are trustworthy, reliable and always professional.
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by swright1028
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Dec 15, 2023 -
Jackson Acura responded
We appreciate your feedback! It's fantastic to hear that you consistently have a great experience with our service department. We take pride in providing exceptional, reliable service for each and every visit. If there's any way we can assist you further, please feel free to let us know. Thank you for choosing Jackson Acura!
Best Regards,
Jackson Acura Team