I like the fact that I’m able to always quickly get into
the dealership for service…..
the dealership for service…..
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by rdeering
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Jackson Acura responded
We appreciate your positive feedback! It's great to hear that you value the convenience of scheduling with our service department. If there's anything else we can do to enhance your experience, please feel free to let us know. Thank you for choosing Jackson Acura for your service needs!
Great dealership!
I wouldn’t use any other service department. Nick and Brian are fantastic!
I wouldn’t use any other service department. Nick and Brian are fantastic!
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by AW
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brian (mechanic)
Nov 27, 2023 -
Jackson Acura responded
Thank you for your kind words! We're thrilled to hear you appreciate our service department and that Nick and Brian have continued to meet your expectations. Your satisfaction is our priority; we're here to assist you whenever needed. Thank you for choosing Jackson Acura!
Good multipoint inspection.
Very friendly and good job walking through the service. Good waiting area including small rooms for business calls.
Very friendly and good job walking through the service. Good waiting area including small rooms for business calls.
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by jedhomemail25
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Covino
Nov 27, 2023 -
Jackson Acura responded
We appreciate your positive feedback regarding our service! It's great to know that you found our multipoint inspection satisfactory, and we're glad you enjoyed the friendly atmosphere and amenities in our waiting area. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Jackson Acura!
Cody was GREAT!
My car was such a mess and he got it done so fast.
My car was such a mess and he got it done so fast.
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by Jcastek31059
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Jackson Acura responded
Thank you for taking the time to share your positive experience with Cody! We're thrilled to hear he provided excellent service and efficiently addressed your car's needs. Our team at Jackson Acura is dedicated to delivering prompt and high-quality service every time. If you need assistance in the future, please feel free to reach out. Safe travels!
Nick Covino and the service dept have been reliable and
responsive and always easy to work with. Also friendly. And those things have held true over many years.
responsive and always easy to work with. Also friendly. And those things have held true over many years.
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by rickdowns14
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Jackson Acura responded
Thank you for this review! We're pleased that our team's reliability, responsiveness, and friendliness have contributed to positive experiences for you. It's fantastic to hear Nick and our service department have consistently met your expectations over the years! We sincerely appreciate your trust in us, and we look forward to continuing to provide excellent service for years to come.
My service representative, Nick Covino, is always
courteous and professional. The service was efficient and I was able to use one of the private offices to work while I waited for my vehicle. Pleasan
courteous and professional. The service was efficient and I was able to use one of the private offices to work while I waited for my vehicle. Pleasant experience.
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by hattenowen
Service Price Transparency
Nov 27, 2023 -
Jackson Acura responded
Thank you for sharing your positive experience! We're delighted to hear that Nick provided courteous and professional service. Your satisfaction is our utmost priority, and we genuinely appreciate your business. Should you have any further needs or feedback, please feel free to reach out. We look forward to serving you again!
I had a great experience at the dealership.
I was able to get a same day appointment and get in and out relatively quickly. Excellent communication.
I was able to get a same day appointment and get in and out relatively quickly. Excellent communication.
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by groman3
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Jackson Acura responded
Thank you for sharing your positive experience! We're delighted to hear that you had a great visit with us, from the ease of getting a same-day appointment to the efficient in-and-out process. Excellent communication is a priority at Jackson Acura, and we're pleased it enhanced your experience! If there's anything more we can assist you with or if you have further feedback, feel free to reach out. We appreciate your business and look forward to serving you again!
Nick Corvino has taken outstanding care of me and my car
since 2006. I genuinely appreciate his helpful, knowledgeable, professional, and conscientious manner. My car is a 2003 TL and thanks to Nick and t
since 2006. I genuinely appreciate his helpful, knowledgeable, professional, and conscientious manner. My car is a 2003 TL and thanks to Nick and the excellent mechanics, I have 235,000.
I appreciate you all!!
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by Pattyetchison
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Jackson Acura responded
Thank you for your long-standing loyalty! We're delighted Nick Corvino has provided outstanding care since 2006. We greatly appreciate your kind words and truly value your trust in Jackson Acura. Here's to many more miles with your 2003 TL!
The Sales and Service departments here are first-class.
We purchased our MDX from Sergei and have had service exclusively at Jackson Acura.
Nick Covino is personal and professional: you can trust
We purchased our MDX from Sergei and have had service exclusively at Jackson Acura.
Nick Covino is personal and professional: you can trust and rely on him for all your service issues.
He goes the extra mile to provide excellent customer service. We always get full value for our money at Jackson Acura.
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by ellenh
Service Price Transparency
Nov 16, 2023 -
Jackson Acura responded
Thank you for this positive review! We truly value your kind words and feedback. It's rewarding to know Sergei, Nick, and the rest of our team continue to deliver quality service every time you visit. We appreciate your business and look forward to assisting you in the future!
Nov 17, 2023 -
ellenh responded
I forgot to mention the gentleman who greeted me at the service station drive-though. I didn't get his name but he was also another excellent customer service representative of Jackson Acura.
Great customer service by Nick Covino!
In and out in an hour, thank you very much!
In and out in an hour, thank you very much!
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by rongagner
Service Price Transparency
Nov 16, 2023 -
Jackson Acura responded
Thank you for taking the time to share your feedback -- We're delighted to hear Nick provided such a positive experience for you! Ensuring everyone leaves happy is our goal. Thank you for choosing Jackson Acura; we appreciate your trust in us!