Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 81

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,702 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,702 Reviews

Write a Review

Dealership Experience

26 yrs, 10 mos

Industry Experience

48 yrs, 6 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1702 Reviews of Nick Covino

August 12, 2021

Dealership Rating
Employee Rating

Good, fast service. I never have a problem waiting for my car to get serviced because the waiting room is comfortable and there are snacks and drinks available. More

by Lrprudhomme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

August 11, 2021

Dealership Rating
Employee Rating

Everyone was very friendly and the work was completed quickly. I feel confident that I was listened to and that my car was serviced correctly. More

by march18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

August 11, 2021

Dealership Rating
Employee Rating

Great customer service, very prompt and set expectations well. I was greeted well upon arrival, and Cameron kept me posted on status of my service and when car was ready More

by NANGLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Aug 12, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

August 09, 2021

Dealership Rating
Employee Rating

I have been using Jackson Acura for my last 4-5 vehicles. They are very professional and care about the customer. I will be using them again for my next lease. More

by vanessacreech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Aug 10, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 09, 2021

Dealership Rating
Employee Rating

Everyone from financial officer, service department, sales people and receptionist are all excellent. Jackson Acura takes first class care of you every single time! Love my 2021 TLX! More

by dpro9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Joey Andrews, Yvonne Russell , Cameron Hilden

Aug 10, 2021

Jackson Acura responded

Thank you so much for taking the time to let us know how happy you are with your Acura! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

August 08, 2021

Dealership Rating
Employee Rating

Great to work with, I won’t go anywhere else. Nick is very attentive and explains everything being done when my MDX is in for service. We will start using Jackson/Nick for my wife’s TL service needs, in More

by ftravillian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Reggie Hammond

Aug 10, 2021

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 07, 2021

Dealership Rating
Employee Rating

This is a terrific dealership! Would not even think about going elsewhere. Reggie Hammond has sold us 5 cars, and our daughter 1. We are a Jackson Acura family. More

by RLT841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman, Reggie Hammond

Aug 10, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 06, 2021

Dealership Rating
Employee Rating

Great service.Easy to schedule serviceAttentive and Great service. Easy to schedule service Attentive and helpful staff Pleasant waiting area Prompt reporting of status Service requirements are han More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey - valet/reception

Aug 10, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 10, 2021

Derek responded

Thank you for providing great service to Acura owners.

August 05, 2021

Dealership Rating
Employee Rating

I LOVE Jackson Acura. They are my go to dealer. I have purchased several Acuras here and I keep coming back because of their awesome service department. I am always treated fairly and they do a great job More

by Rob C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Reggie Hammond

Aug 10, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 05, 2021

Dealership Rating
Employee Rating

I have always received great service. They are upfront and honest about current service needed and possible future maintenance needs. Nick always does a great job of keeping me updated during the service More

by MDX owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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