"Terrific Car Buying Experience"
Fantastic, efficient service is the name of the game at Carl Black in Roswell. They are very easy to work with, have a great selection, and get things done quickly with a smile. There is no pushiness in the sales pitch and they bring fair offers to begin with. It was a pleasure buying here and I would happily do so again.
I wish I could give them higher than a 5 star. Nick Grieme went above and beyond. I was buying my car from out of town. Every dealership I had went to, including one not far from me, didn’t meet the standards of Carl Black. Especially Nick, he really helped this process go smoothly. Staying late on his early day off to get my deal finalized for me to sign the papers so I could leave with my Acadia Denali that night. I can’t thank the guy enough. If you are looking for a new car this is the place to go and Nick is the guy to buy from. I added extras onto my SUV and they got it done the next day for me ready to pick up. I’m so pleased with Nick, Carl Black and the whole process here I will definitely be coming back and referring to all my family and friends!
"A happy buying experience!!"
My husband and I visited the dealership for service work on our 2015 Yukon. We wound up looking around the lot with a great sales guy, Rubens, and decided to purchase a new 2018 Yukon! He and his boss, Jon, were pleasant and great to work with. The service department and Nick were exceptional! The man who did the paperwork made it easy.
I enjoyed my buying experience with the carl black sales team. This is the second vehicle I’ve bought from John and his team. Nice guys! Looking forward to buying my third from them.
"Amazing Customer Service"
I just experienced the easiest and fastest car purchase. I knew what I wanted when I came in and told Nick that I was in a hurry and didn’t have time to make this an all day event. Nick was gracious, professional and took every step to make this process smooth and speedy! I will for sure be back! A
"Thank you! "
Thank you to Nick for all of your help and making the process of buying a GMC Terrain so seamless! You were so kind and helpful and we greatly appreciate you!
The Brown Family
"Easy process, made buying my 2019 easy"
Nick was a great help showing me the features of this new 2019 GMC Denali. The process to buy the car and pick out the parts I wanted was very easy.
The salesman was extremely friendly and very knowledgeable he was detail oriented and very responsive. The general manager and sales manager that I worked with during negotiating were quick to get to the point and while it was a negotiation they were extremely reasonable at reaching a very good deal .
"Great and friendly service - Nick was knowledgeable of vehic"
Very satisfied with all service received. Joe was also very helpful with the finances. Well recommend this dealership to our family and friends for sure.
"Closer to being 4.5 star experience "
Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. I arrived and was not expected as I was led to believe. Could be a little disconcerting if you do not already know what you are looking for. Received 2 calls from the call center asking if I was still going to come into the dealership the day I had scheduled for my appointment. This was after I had already arrived, made the deal and purchased my vehicle 3 hours earlier.
The actual buying experience with Nick was great as well as the finance experience with Joe.
Definitely will give this dealership first crack at my business with my next vehicle purchase.