Nick Hawk | Page 17

Service was quick and the people were wonderful! They even washed my car after they were done fixing it! They even washed my car after they were done fixing it! More

by mholmes0626 Verified Customer Verified Customer

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Fast service car repair for my old bmw x3 2011. I come here all the time I come here all the time More

by Philip201129 Verified Customer Verified Customer

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I left my X3 for standard service at Ferman BMW. I mentioned a problem, that the car had problems starting, and would like that to be looked at. The service staff did the "service" charged me $954 a I mentioned a problem, that the car had problems starting, and would like that to be looked at. The service staff did the "service" charged me $954 and said the car is fine despite the problems with starting. A week later, the car left me in the parking lot, refusing to start. I had to have it towed to Ferman BMW again to fix it. This time, when they looked into the problem, they found it and fixed it, costing me again $1096. A lot of wasted time, trouble, and cost of having the car towed and some extra costs with the service could have been avoided if the service staff had looked into the problem I originally mentioned. More

by K Verified Customer Verified Customer

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Very professional and thorough in explaining all the details after vehicle check. Suggested the future work that is needed and by when it should be done. details after vehicle check. Suggested the future work that is needed and by when it should be done. More

by aks4it Verified Customer Verified Customer

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Easy to get in and to get my car serviced there. Always friendly staff and helpful overall Always friendly staff and helpful overall More

by tlichtwerch Verified Customer Verified Customer

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Everything was explained very well and I have confidence that the work was well done (after another garage did damage). that the work was well done (after another garage did damage). More

by JBarry117 Verified Customer Verified Customer

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Attentive, knowledgeable, friendly and my service tech Nick Hawk is second to none always going above and beyond my expectations. Nick Hawk is second to none always going above and beyond my expectations. More

by Scarlettsews Verified Customer Verified Customer

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The dealership is very professional and helpful. I have always been well treated there. All of the personnel are courteous. I have always been well treated there. All of the personnel are courteous. More

by Thomas.goeglein Verified Customer Verified Customer

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Exceptional service and quality. Repeat due to this! Thank you Jamie fir all you do Repeat due to this! Thank you Jamie fir all you do More

by Lisa77 Verified Customer Verified Customer

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Great service from my advisor while my car was in service. He kept me updated every step of the way. service. He kept me updated every step of the way. More

by young.mckinney Verified Customer Verified Customer

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