Hello! I am very motivated to make your automobile service visit care free and simple. I am a native of Dunedin, Florida and enjoy all the area has to offer-Fishing, Golfing and anything in the sun!
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
27 yrs, 3 mos
790 Reviews
Write a Review790 Reviews of Nick Hawk
November 17, 2019
Excellent service and great service advisors Ferman BMW fixed all the service issues, Advisors (Nick, Jamie and Sal) are all world class in customer service. And foreman Kyle Silcox is truly top Ferman BMW fixed all the service issues, Advisors (Nick, Jamie and Sal) are all world class in customer service. And foreman Kyle Silcox is truly top notch! More
Other Employees Tagged: Jamie Annese, Kyle Silcox
November 15, 2019
No follow up I made appointment for two issues. I was told I was ready to go when the second issue had never been addressed. Once I left the dealership I had a fol I made appointment for two issues. I was told I was ready to go when the second issue had never been addressed. Once I left the dealership I had a follow up question and called back and received the Voicemail. Left my name and number and never returned call More
November 09, 2019
Another Pleasant Service Experience Once again the service staff at Ferman BMW was right on point. Everyone is friendly and enthusiastic. I got a warm greeting from Jamie Byrd and a thor Once again the service staff at Ferman BMW was right on point. Everyone is friendly and enthusiastic. I got a warm greeting from Jamie Byrd and a thorough explanation of what would be done to my X3 from Nick Hawk. When I returned to pick up, Nick was at lunch and Jamie Annese filled right in for a seamless experience. More
Other Employees Tagged: Jamie Annese , Paul Scaglione
November 07, 2019
Service Visit We ave been customers for many years and have always been very satisfied with the personnel in sales and service and work performed at this facility. We ave been customers for many years and have always been very satisfied with the personnel in sales and service and work performed at this facility. More
Other Employees Tagged: Mary Keller
November 07, 2019
Quality service quality and efficient service at a reasonable price. Ferman BMW will definitely be my first choice for any future service needs I may have. I called w quality and efficient service at a reasonable price. Ferman BMW will definitely be my first choice for any future service needs I may have. I called with a tire problem and they said I could come in right away which I was not expecting. When it was discovered that I would have to wait a day for a new tire they immediately offered me a loaner car, which I also did not expect. Although I did not purchase my vehicle at Ferman’s it didn’t matter one bit. I was treated with the utmost respect and made to feel that my needs were important. More
November 05, 2019
Outstanding Everyone was very helpful, courteous and professional. Attention to detail was key and clear explanation of the steps and processes involved with the Everyone was very helpful, courteous and professional. Attention to detail was key and clear explanation of the steps and processes involved with the service visit and car loaner. More
Other Employees Tagged: Loaner Concierge and Valet
November 01, 2019
Outstanding service! Ferman’s service department is fantastic! It’s facility is clean, well organized and you can monitor your vehicles progress on a video monitor while e Ferman’s service department is fantastic! It’s facility is clean, well organized and you can monitor your vehicles progress on a video monitor while enjoying a great cup of gourmet coffee and a bagel. Of particular note is maintenance team leader Stevon Budhu. Stevon’s BMW’s knowledge and maintenance skills are extraordinary. He is a key member of Ferman’s maintenance team and the primary reason that I return to Ferman for my maintenance requirements. I enjoy our conversations and appreciate his advice. Stevon is a superlative asset to the Ferman team! More
Other Employees Tagged: Mary Keller, Joe Cleaver , Alan Mazur, Toby Edward Pacuch, Stevon Budhu
October 27, 2019
Great customer service. Easy to do business with. Follow through and let me know in regard of the vehicle. Welcoming and helpful. Informative. In and out quick from deale Easy to do business with. Follow through and let me know in regard of the vehicle. Welcoming and helpful. Informative. In and out quick from dealership. More
October 24, 2019
Service Experience Nick Hawk and team exceeded expectations, which is consistent with past performance. He is what others should strive to be. Will continue to purchase Nick Hawk and team exceeded expectations, which is consistent with past performance. He is what others should strive to be. Will continue to purchase vehicles from Ferman based largely on Nick. More
October 22, 2019
Ferman Service BMW Great service, communication and everything was done on time. An easy loaner program if you need one and a free wash. What’s not to like? Great service, communication and everything was done on time. An easy loaner program if you need one and a free wash. What’s not to like? More
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