Nick Hawk | Page 61

Excellent service by the whole team at Ferman BMW! Always friendly and most important courteous of my time. Would not take my vehicle anywhere else. by the whole team at Ferman BMW! Always friendly and most important courteous of my time. Would not take my vehicle anywhere else. More

by eric.lane Verified Customer Verified Customer

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Did not happen When I was checked in outside the bldg they said they would glue the panel on the drivers side door that came loose. Well that did not happen. Afte When I was checked in outside the bldg they said they would glue the panel on the drivers side door that came loose. Well that did not happen. After spend over $700 that day how would you feel???? I did not get the fellows name that I talked with and didn’t discuss this with nick. Wish I had... More

by Babson79 Verified Customer Verified Customer

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Good people This is the 4th car from Ferman. I have always enjoyed the experience. Mary Keller is my go-to. She is very experienced and knowledgeable! Thanks Ma This is the 4th car from Ferman. I have always enjoyed the experience. Mary Keller is my go-to. She is very experienced and knowledgeable! Thanks Mary More

by cwcarguy Verified Customer Verified Customer

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Thank you all at Ferman BMW Service, The team of individuals I met while I visited the dealership. Nick Hawk was very respectful of my time and exceeded my expectations in turning my car The team of individuals I met while I visited the dealership. Nick Hawk was very respectful of my time and exceeded my expectations in turning my car around and getting me on my way, all questions answered. Feels like I’m part of the family. Thank you all again! Sincerely Brad More

by Brad U. Verified Customer Verified Customer

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Great Service and Follow-Up The service staff at Ferman, specifically Nick have treated me so well. I recently relocated to the Palm Harbor area and feel very fortunate to have t The service staff at Ferman, specifically Nick have treated me so well. I recently relocated to the Palm Harbor area and feel very fortunate to have the service staff at Ferman BMW handling my service needs. They have always respond expeditiously and effectively. There is always follow-up communications and when you arrive at the service entrance, someone is always there to meet you and assist you in a timely fashion. Other BMW dealers and their service departments should come to Ferman and learn from these guys, and I can name 2 service departments that I have dealt with in the past that would benefit. Thank you for maintaining a high standard! Andy More

by ANDY.SETTLER Verified Customer Verified Customer

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Review It is Always a simple and pleasurable experience dropping my car off for service. Everyone is friendly and helpful. Service is prompt and thorough. wo It is Always a simple and pleasurable experience dropping my car off for service. Everyone is friendly and helpful. Service is prompt and thorough. wonderful! More

by km Verified Customer Verified Customer

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Continual Excellent Service Nick Hawk and the service team continues to provide excellent service that exceeds customer expectations. Nick does a great job coordinate the service Nick Hawk and the service team continues to provide excellent service that exceeds customer expectations. Nick does a great job coordinate the service and loaner cars and always keep you up to date on the progress of the service. More

by john.nichols Verified Customer Verified Customer

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Courteous, knowledgeable, and helpful Dealt with a new salesman, Greg Larson, as our regular salesman, Alex Wolff, was on vacation. However we were not disappointed. He was personable, inf Dealt with a new salesman, Greg Larson, as our regular salesman, Alex Wolff, was on vacation. However we were not disappointed. He was personable, informed and quite helpful in finding a suitable car and financing option. All personnel that subsequently interacted with were equally friendly and helpful, trying to suitably clean up the car in the absence of service personnel. Genius was great too. More

by tinawebbinteriors Verified Customer Verified Customer

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Ferman BMW, a higher level of Customer service In my recent visit to Ferman BMW I met with Nick Hawk to service my 540i. The experience truly felt as one of relationship building, A sincere comm In my recent visit to Ferman BMW I met with Nick Hawk to service my 540i. The experience truly felt as one of relationship building, A sincere commitment to time management and positive results. Listening and collecting information for successful results in meeting the needs of the customer is the goal, In my case the staff at Ferman BMW exceeded my expectations. Many of the employees took the time to approach me and introduce them selves. It truly is a dealership based on caring and building relationships. Ferman BMW is a great asset in the overall BMW ownership experience. Thank you all ! Sincerely Brad U More

by Brad U. Verified Customer Verified Customer

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Professional, on time, and honest! Took my car for rear brakes replacement. Ferman had the best price of any BMW dealership. Looked over the car and didn’t try to sell me unnecessary wo Took my car for rear brakes replacement. Ferman had the best price of any BMW dealership. Looked over the car and didn’t try to sell me unnecessary work. Nick was great! I’ll definitely drive the extra miles to take my car there. More

by BMWBUYER7 Verified Customer Verified Customer

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