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Nick Hawk
790 Reviews
Hello! I am very motivated to make your automobile service visit care free and simple. I am a native of Dunedin, Florida and enjoy all the area has to offer-Fishing, Golfing and anything in the sun!
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
27 yrs, 3 mos
790 Reviews
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790 Reviews of Nick Hawk
August 07, 2018
Terrible customer service Ideally you don’t buy a car from here in the first place but if you unfortunately do, GOOD LUCK with the service center. They couldn’t care less about Ideally you don’t buy a car from here in the first place but if you unfortunately do, GOOD LUCK with the service center. They couldn’t care less about you or getting your car back to you. More
by vikp
Verified Customer
August 04, 2018
Easy to work with My service advisor was Nick. He was very accommodating and easy to work with. Communication is important and I appreciated his regular updates through My service advisor was Nick. He was very accommodating and easy to work with. Communication is important and I appreciated his regular updates throughout the process. More
by MICHELLADEBAUN
August 02, 2018
Good work but very very expensive!!! Thermostat changed. Charged 2.5 times what auto zone charges for the part (thermostat and housing) had the car 8.5 HRs. Almost $800. should only take Thermostat changed. Charged 2.5 times what auto zone charges for the part (thermostat and housing) had the car 8.5 HRs. Almost $800. should only take 2hrs. Even if you count other things that want to check. More
by JIm778
August 02, 2018
Great experience . Staff is professional courteous and always delivers as promised. I highly recommend Ferman Bmw for all of your BMW service needs. Nick Hawk has b . Staff is professional courteous and always delivers as promised. I highly recommend Ferman Bmw for all of your BMW service needs. Nick Hawk has been great! More
by eric.lane
Other Employees Tagged: Mary Keller, Robert Chodorowski, Karl Alvarez , Phil Bennis, Paul Scaglione, Steven Venden
July 30, 2018
They can careless about wat they took off My car was taken there for sc prob relare to recall they were cery nice and professional my ac is wrking very good but a little square part more like My car was taken there for sc prob relare to recall they were cery nice and professional my ac is wrking very good but a little square part more like bodyvwrk was removed and they never put it back on so im drving around with a little open square area on my back bumper it may not nean much to them but i think its not good customer service not put back wat u take off More
by MULESHWARSINGH
July 27, 2018
Great customer service The service department has always been very helpful and understanding. Nick has always been really helpful and understandings of my needs as a custome The service department has always been very helpful and understanding. Nick has always been really helpful and understandings of my needs as a customer. He has always get back to me and I never had an issue getting my car fix. More
by Akodyan78
July 25, 2018
New car purchase The Ferman Team continues to excel in professionalism, customer service and overall friendliness in all departments that I have interacted with. My S The Ferman Team continues to excel in professionalism, customer service and overall friendliness in all departments that I have interacted with. My Sales advisor, Steven Venden, has sold me 4 cars to date and each experience has been more enjoyable than the last. My service advisor, Nick Hawk, has been outstanding as well. More
by john.nichols
Other Employees Tagged: Karl Alvarez , Erin Chaparro, Steven Venden
July 17, 2018
Persistent check engine light Its challenging to repair electrical gremlins sometimes so I had to be patient for a week but their persistence and professionalism paid off. Love m Its challenging to repair electrical gremlins sometimes so I had to be patient for a week but their persistence and professionalism paid off. Love my car and the Ferman service department. More
by RDG
Other Employees Tagged: Cesar Tereso , Brian Gains
July 16, 2018
Couldn't ask for better! Simply put, the service at Ferman is superb. Nick Hawk, my service advisor, is the best. He is friendly, knowledgeable, professional, and a pleasure t Simply put, the service at Ferman is superb. Nick Hawk, my service advisor, is the best. He is friendly, knowledgeable, professional, and a pleasure to work with. I also want to thank the members of the service team who work on the nuts and bolts of my car to keep it in top running condition. I appreciate you and thank you all. Janice More
by janrace24
July 10, 2018
Great Service Great service. Got new tires on my X5 & price was very comparable. Very happy with the service experience and communication throughout the process. Wo Great service. Got new tires on my X5 & price was very comparable. Very happy with the service experience and communication throughout the process. Would recommend to others. More
by lisadunk
Other Employees Tagged: Douglas Wilder
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