Nick Kitner | Page 19

Laura’ review Nick did an amazingly thorough job. He was so quick to respond to any question or information regarding my beetle. He made the buying experience extre Nick did an amazingly thorough job. He was so quick to respond to any question or information regarding my beetle. He made the buying experience extremely efficient and smooth. He was very professional yet personable and so easy to work with. He was able to conduct all the initial processes by text which really was very convenient for me and my time. I love my beetle. If and when i ever make a car purchase again I would definitely want it to be through Nick! More

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friendly and great customer service The dealership was very helpful in explaining everything I needed to know all the way to showing.my wofe rhe special features on the car. The staff wa The dealership was very helpful in explaining everything I needed to know all the way to showing.my wofe rhe special features on the car. The staff was very friendly and professional. They were very willing to work with me to make sure my wife got exactly what she wanted. More

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Fair and Fast I reached out to Nick with a specific Crosstrek that I was interested in. We set a time that day; when we arrived the car was out front ready for a t I reached out to Nick with a specific Crosstrek that I was interested in. We set a time that day; when we arrived the car was out front ready for a test drive. By the time we finished our trade was assessed, fair offer from Nick and sales Manager Gary, and two hours later we drove off in a 2019 CrossTrek. Great experience, low pressure, fair deal from the outset. Jon Wilson walked us through the financing options and made it simple and pleasant. Nice job Falcone team! More

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Very good experience Nick was very helpful in every way from beginning to the end, I would highly recommend this dealership,and bring my business back again A+ Nick was very helpful in every way from beginning to the end, I would highly recommend this dealership,and bring my business back again A+ More

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Another Great Experience Great staff would recommend to anybody looking for a car. Friendly staff with a clean and comfortable environment. Staff took the time to explain opti Great staff would recommend to anybody looking for a car. Friendly staff with a clean and comfortable environment. Staff took the time to explain options and set up my new vehicle More

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VW Tiguan I was ending one lease and starting another. I was working with Nick K who helped make the entire process simple and no-hassle. Nick was consistently I was ending one lease and starting another. I was working with Nick K who helped make the entire process simple and no-hassle. Nick was consistently available to answer questions and help facilitate the transaction. I hope to work with Nick again when it’s time for the next lease. More

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Truly a destination dealership It was so easy to work with Nick- he is with the times and was flexible with my busy schedule and made it easy to communicate back and forth through e It was so easy to work with Nick- he is with the times and was flexible with my busy schedule and made it easy to communicate back and forth through email and text. He was able to give numbers right up front and provide great pricing, unlike most dealers who will make you sit there for 2 hours before giving you any pricing. I felt no pressure and that he was working to best serve me. Nick is the man! Jon in finance was quite the delight as well! Doing business with him felt like doing business with family. He knew I was inexperienced with leasing/buying a car and helped break down everything for me so that I understood exactly what I was signing and paying for. I feel that if I had any questions I could definitely reach out to anyone at the dealership! More

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Great Buying Experience I travelled from Northern Indiana to buy a new Forester at Falcone. Nick Kitner was excellent. I found the car online and agreed to buy it on the ph I travelled from Northern Indiana to buy a new Forester at Falcone. Nick Kitner was excellent. I found the car online and agreed to buy it on the phone. It was ready when I arrived and just as described. I didn’t feel pressured and was in and out of the dealer in less than an hour with my new car. I would make the drive again. More

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Very Professional No hassle, fair price, and good customer service. Leased a new VW Atlas and was pleased with how they conducted business. They matched the price of a No hassle, fair price, and good customer service. Leased a new VW Atlas and was pleased with how they conducted business. They matched the price of a Cincinnati dealer without a bunch of unnecessary haggling. Was out the door in 30 minutes with all docs signed, no attempts at unwanted upsells, and a good attention to detail and customer service. Nick was a great salesperson. Responsive, knowledgeable, and not pushy. Thanks! More

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Responsive, informed, communicative. I contacted Nick from Fl , told him what I wanted and he found it. He sent numbers and a credit ap. We sent back the ap and the required deposit . I contacted Nick from Fl , told him what I wanted and he found it. He sent numbers and a credit ap. We sent back the ap and the required deposit . He sent pictures of the Passat and we set a date and time for pickup. We arrived , saw the car and met with Moe for lease numbers and signatures. Nick explained all the functions and away I went! Easy , zip zip. Love my new car! More

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