Nick Nakama

Major NUMEROUS and BIG PROBLEMS with vehicle that were concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After ha concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After having the car a couple of days I noticed issues with the brakes and a violent vibration when changing gears. I took the car to an independent repair shop and after they assessed the car they stated that all 4 wheels had virtually metal to metal brake pads. All 4 wheels urgently needed brake rotors, brake pads. All engine mounts were degraded and broken causing the violent vibrations and urgently needed replacing also the struts of the car needed replacing. I was advised not to drive the car until these serious issues were fixed. The car is UNSAFE to drive. I would like to know for the record what the Honolulu GMC and Cadillac 90 point check of the vehicle entails. The estimate to fix issues is $4,581.19! We called Honolulu GMC Cadillac 3 times and also reached out via email regarding these problems. No one has returned my call. Contemplating formal complaints. I will never buy another car from there and would advise others to do likewise. More

by SURFERGINGER Verified Customer Verified Customer

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Excellent service, friendly and very helpful with finding my dream truck. The Ohana loves the Sierra 1500 truck drives! my dream truck. The Ohana loves the Sierra 1500 truck drives! More

by JALOHA5 Verified Customer Verified Customer

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it was Very organized . Took a little longer than expected but I was in and out of there Took a little longer than expected but I was in and out of there More

by OMINOUSGENIX Verified Customer Verified Customer

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Excellent customer service. Nick and Sean was amazing. Got in and out in a heartbeat Nick and Sean was amazing. Got in and out in a heartbeat More

by KYLETOM808 Verified Customer Verified Customer

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Carl sold me the car but never kept me up to date with my vehicle’s status while being fixed. He said he would but never did. Kala’s was so helpful getting my vehicle fixed asap and Johnny in service is awes vehicle’s status while being fixed. He said he would but never did. Kala’s was so helpful getting my vehicle fixed asap and Johnny in service is awesome!!! Johnny keeps in touch with me and I trust him with my vehicle. Too bad Johnny isn’t a salesperson I’d go to him and refer him to everyone. Carl didn’t know too much about the Mazda and didn’t keep his word and because of that I won’t refer anyone to him. Sorry. More

by PNALOPES6 Verified Customer Verified Customer

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Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

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I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac get the best customer service and the best quality repairs. Thank you GMC Cadillac More

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Car was there 22 months damaged car was in service 22 months and came back damaged bad months and came back damaged bad More

by Jeff Miller Verified Customer Verified Customer

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Good people. Great service Friendly atmosphere Been buoying cars from them for years now. Will be back Great service Friendly atmosphere Been buoying cars from them for years now. Will be back More

by CABBAB1 Verified Customer Verified Customer

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Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More

by MICHAELVANHORN23 Verified Customer Verified Customer

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