Nick Poole
Nick Poole at Valley Honda

Nick Poole

Used Car Manager

Valley Honda

4173 Ogden Ave
Aurora, IL 60504

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5.0
440 Reviews

Dealership Experience

12 yrs, 10 mos

5.0

440 Reviews

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440 Reviews of Nick Poole

February 18, 2026

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Employee Rating

We had a very good experience buying a used car at Valley Honda. We visited twice. First time was to test drive a few models before we made a decision about a vehicle. Fred Sims called us when a used car cam More

by smcook75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Sims, Luis Geataz-Morales

Feb 19, 2026

Valley Honda responded

Thank you for sharing your experience! We're happy to hear that Fred helped find the perfect vehicle for you. Wishing you many happy miles ahead!

February 04, 2026

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They mde the buying process super easy and take time to listen to any concerns! More

by meganld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Barrera, Larry Linares

Feb 05, 2026

Valley Honda responded

Thank you for sharing your experience, Megan! We’re so glad to hear that our team made the buying process easy and took the time to address your concerns. Wishing you many happy miles ahead!

January 31, 2026

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A big shout-out to Adrian Contreras! This was our first time at a dealership, and he made everything so easy. His passion for his work was evident, and he made us feel very welcome. He t More

by Geric4943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Contreras

Feb 04, 2026

Valley Honda responded

Thank you for sharing your experience! We're thrilled to hear that Adrian and our team exceeded your expectations and made you feel welcome. If you have any questions about your new ride, please don’t hesitate to reach out. Wishing you many happy miles ahead!

January 30, 2026

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George and Nick are both very knowledgeable about their inventory! We feel confident that if any issues arise they will be here to assist with answering our questions! We feel they assisted us with makin More

by Kathy.osborn87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Steuer, Rose Hernandez

Jan 30, 2026

Valley Honda responded

Thank you, Kathy! We’re glad to hear George and Nick made your experience comfortable and supported you every step of the way. Wishing you many happy miles ahead!

January 23, 2026

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Excellent customer services from Larry. Very nice person, spend good time with us and clarified all our queries. More

by Harshad Patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Barrera, Larry Linares

Feb 04, 2026

Valley Honda responded

Thank you, Harshad! We appreciate the opportunity to serve you and your automotive needs!

September 18, 2025

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Employee Rating

JD stood in for my salesman who was out of town when we arrived to pick up my new Passport. He did an excellent job of explaining the details every step of the way. He was especially patient with my limi More

by Estellamoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Valley Honda responded

Thank you for sharing your experience, Estella! We’re glad JD showed you all the great features in your new Honda Passport. If you have any questions, please don’t hesitate to reach out. Happy driving!

September 03, 2025

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The entire team was great! JD was great work with and he was very knowledgeable More

by Amandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Olivares, Tyler Davis

Sep 03, 2025

Valley Honda responded

Thank you, Amandi! It's great to hear that JD and the team made a great impression. If you have any questions about your new Honda, please don’t hesitate to reach out. Happy driving!

June 27, 2025

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Valley Honda is 11/10. Beat dealership I have ever dealt with. This was my 3rd car I purchased from Valley and was very happy with all of them. Every staff member is friend More

by ddugdale827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jab Rahman, JD Olivares, Mari Frank , Gianna from the service department was very nice and super knowledgeable when we brought the car back for service.

June 20, 2025

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Employee Rating

Mike was fantastic to work with! The whole car buying experience start to finish was the best I have ever experienced. More

by Heather
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Messer

Jun 23, 2025

Valley Honda responded

Thank you, Heather! We couldn't be happier to hear that Mike and the team worked hard to provide you with top-notch service. Enjoy your new ride!

May 21, 2025

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Employee Rating

Customer service is about consistently exceeding customer expectations by providing prompt, helpful, and knowledgeable assistance, while also demonstrating empathy and building lasting relationships. Jackson More

by Sheri
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackson Mize

May 21, 2025

Valley Honda responded

Thank you, Sheri! We're thrilled to hear that Jackson exceeded your expectations and helped find the perfect vehicle for you! If you have any questions about your new ride, please don't hesitate to reach out. Wishing you many happy miles ahead!

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