Nick Ristich

Ed Napleton uses DECEPTION when doing business. I have written letters to Ed Napleton, made appointments to straighten out problems and am financial hardship after Buying a Defective Bronco and hav I have written letters to Ed Napleton, made appointments to straighten out problems and am financial hardship after Buying a Defective Bronco and having it taken to replace with another vehicle. No Response from Ed Napleton Group. Also BBB..29 thousand put on contract for replacement vehicle. Lost everything from Bronco, trade in, 13 thousand cash down, and 6 months of payments $815. New contract has the additional 29 thousand left for Me to pay on JUNK DEFECTIVE BRONCO. I have fought about this since day of New contract and they know this practice is wrong except they get away with Screwing the Customers.Wrote letters to hear nothing. Locked out of my Ford account due to Dealership making false information changes to contract.,except when working with technical support, they got into my account except it was someone else’s account. Fraud is handling that situation except I still can’t get to my account. After 10 1/2 hours I either had to sign Deceptive documents or walk away losing Everything and a car. More

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Easy and convenient location with little wait time. Nice waiting room with comfortable seating and a huge tv. Nice waiting room with comfortable seating and a huge tv. More

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Sales person very nice and helpful he’s trying to get all the little things taken care of all the little things taken care of More

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Nick, Joe, and the entire Napelton staff has done it once again, making the buying experience painless. I was met with instant hospitality ensuring I was in good company. again, making the buying experience painless. I was met with instant hospitality ensuring I was in good company. More

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Called and made and appointment for the same day I dropped off my vehicle. They told me one hour and it would be done and the service was done in the time they quoted me. dropped off my vehicle. They told me one hour and it would be done and the service was done in the time they quoted me. More

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We came in for an oil change and God has different plans. We came out with a New Ford Bronco WildTrak. Wow but God who will supply ALL! We came out with a New Ford Bronco WildTrak. Wow but God who will supply ALL! More

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Wish I could leave a 0. Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3 Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3)$100 deductible, not 0 as he told me. 4) Lied about getting free oil changes as long as I own the vehicle, there are none. 5) Protection plan that he sold me for $1500 does not cover scratches, he told me it did. 6)Promised me all weather floor mats. I've had the car 3 months and had to go there in person and talk to General Sales Manager Don Boros for them to be ordered (he never returned my voucemail). Finance: Andrew Munson 1) Didn't give me copies of financial paperwork. 2) Didn't give me a copy of my warranty. Service: Bill Parks 1) Very rude to customers 2) Does not call you about your vehicle, you have to call him. My car was there for 2 months waiting on a transmission. He told me: "What was I supposed to do? Call you everyday and tell you the transmission was not in?" They lie, cheat and steal from you! That should be their slogan! More

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I will never in my life come back to this dealership ! !! Nothing but scammers especially the sales man Nick. He scammed me out of a car and now won’t return any calls ! !! Nothing but scammers especially the sales man Nick. He scammed me out of a car and now won’t return any calls ! More

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Worst experience ever dealing with a lemon car and being ignored by the salesman try to reach a manager and still waiting for a call ignored by the salesman try to reach a manager and still waiting for a call More

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My nephew just turned 20 years of age ,, collage student ,, was looking at the cars at their dealership , met Nick ,, wow and the rest became night mare, ,He showed him Mustang on line was $19900 it was in ,, was looking at the cars at their dealership , met Nick ,, wow and the rest became night mare, ,He showed him Mustang on line was $19900 it was in their lot over 9 months never was sold ,, it had bad accident report ,, Airbags deployed , ,was towed , sold it to him for $29900 ,, plus taxes and extra none stuff,, rate was 19% has no Job , ,they fixed him with fake job and making enough so the loan can be approved, his payments $669 x 72 months. We called the dealership how they can sell a vehicle for a kid has no job,, refuse to get the car back ,, called the back they financed him with Santander bank they did not fund the deal, ,few days later they financed him with Ally without his consent, we tried several time to return the car but they refused, ,we are in the process to have a lawyer to handle their scammed business, also we called the Ally bank and in the process to see if we can stop the loan to be funded,, BIG SCAMERS More

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