Nick V
Nick V at Ourisman Tri-State Subaru

Nick V | Page 13

Express Service Advisor

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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150 Reviews
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150 Reviews

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150 Reviews of Nick V

March 24, 2021

Dealership Rating
Employee Rating

The people at the service department. are friendly and professional. They naturally try to up sell but there is no pressure. And they wash your car at the end. More

by Ron B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Ourisman Tri-State Subaru responded

We are happy we could make your experience a positive one! We look forward to continuing to serve you in the future!

March 24, 2021

Dealership Rating
Employee Rating

Seems like providing high quality service is emphasized in all positions - valet staff, shuttle service, service dept. Having my car washed was greatly appreciated. Thanks to all. More

by Forester3103
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jess the shuttle driver.

Mar 30, 2021

Ourisman Tri-State Subaru responded

We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

March 13, 2021

Dealership Rating
Employee Rating

Quick, efficient and courteous service but only accepted one discount coupon. With the price for parts and service you think that they would honor any discount sent via mail or email. More

by bobehs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill A, Natalia C, Mario Y

Mar 16, 2021

Ourisman Tri-State Subaru responded

Thank you for the kind words and positive feedback about our service! Unfortunately, our coupons cannot be combined with most other offers. We apologize for any inconvenience. If there is anything further we can do for you, we are happy to help!

January 23, 2021

Dealership Rating
Employee Rating

Matt Slap has always been efficient, helpful, clean and polite. Even friendly. Nothing is a bother no matter what you ask or need. Never an attitude. For me since 1997 (white Outback wagon). RPS More

by Oilworks32justme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Ourisman Tri-State Subaru responded

Thank you for the kind words! We are happy to have you as a loyal Matt Slap Subaru customer!

January 17, 2021

Dealership Rating
Employee Rating

Excellent service department. Loaner car provided and also a complimentary car wash . Car ran rough before 60,000 mile service and almost new after service. More

by simba501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: April S

Jan 18, 2021

Ourisman Tri-State Subaru responded

Thank you for the positive feedback! If there is anything further we can do for you, we are happy to help!

January 03, 2021

Dealership Rating
Employee Rating

It was an easy transaction buying our new Outback. Laura, my salesperson, was very easy to work with. She was not pushy at all. The whole dealership is customer oriented. We have another Subaru that we bough More

by Uncle Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Hart-Siano, Gregory C.

Jan 05, 2021

Ourisman Tri-State Subaru responded

Thank you for the 5-star review! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

December 27, 2020

Dealership Rating
Employee Rating

Great team very personable. Updated a radio re-call that I was not aware of. This has been a positive experience owning this Subaru Outback More

by tlfnp64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Winter, Jay B , Bill A, Natalia C, Mario Y

Dec 29, 2020

Ourisman Tri-State Subaru responded

Thank you for the great review! We are happy to hear you are loving your Subaru!

December 24, 2020

Dealership Rating
Employee Rating

Always quality work done at Matt Slap Subaru. They always put their customer service on top. If there is any kind of wait time they are always willing to lend you a loaner car. More

by jspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Ourisman Tri-State Subaru responded

Thank you for your positive review! Our #1 goal is to always keep our customers satisfied!

December 22, 2020

Dealership Rating
Employee Rating

Great service, everyone very friendly, reasonable. Completed recall work, oil change, and rear brakes. We are putting our other Subaru in for service next week! More

by Chris P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Ourisman Tri-State Subaru responded

Chris, thank you for taking the time to review your positive experience with us!

November 19, 2020

Dealership Rating
Employee Rating

As alway. I received excellent professional and quick service. I have alway had a great experience at Matt Slapp Subaru. I constantly refer friends and relatives to use Matt Slapp for all of their automo More

by Griergj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill A, Natalia C, Mario Y

Dec 03, 2020

Ourisman Tri-State Subaru responded

Thank you for the outstanding 5-star review! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Matt Slap Subaru

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