Lester Glenn Subaru provides the best experience in all
areas - sales, finance and service. It's why we've come back to buy not one but two Subarus at the same time! It's easy to put on a great experienc
areas - sales, finance and service. It's why we've come back to buy not one but two Subarus at the same time! It's easy to put on a great experience during the sale, but the service department picks up right where sales hands off and continues with the highest level of customer service. Nicole Damiano has helped us with our first Subaru and it is her respect and thoughtfulness that has us coming back to LG Subaru, because we know whatever car we purchase, she will ensure it is well cared for. This week we met Anthony Rulli, an extremely personable and knowledgeable salesman who was patient and enthusiastic to help us decide on our Subaru purchase. There was no pressure, but you can tell he (and everyone at LG Subaru) is passionate about the product they sell, most of them owning a Subaru themselves. We explored leasing for the first time and Mario did a great job explaining the process and helping us weigh the decision to buy or lease.
We also received great price for our trade ins, which is always a plus. Sean showed us all the features of the vehicle which is something I have never had a car dealership do for me - it's the nicest touch to ensure the customer is confident driving the new vehicle - we look forward to meeting with him again in the coming weeks to get our plates and ask any follow up questions. I still can't believe we ended up buying 2 Subarus on the same day but I have no regrets because the quality of the cars is unmatched and I know that my family will be safe for years to come while we drive in these cars. Thank you for the most refreshing car-buying experience I've ever had - I can't say enough positive about you!
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by EMILY.L.SICILIANO
Verified Customer
Verified Customer
Mar 17, 2025 -
Lester Glenn Subaru responded
Hey EMILY.L.SICILIANO,
Wow—what an incredible review! We’re absolutely thrilled to hear that your experience with us was so outstanding that you left with two Subarus in one day! It means the world to us that our entire team, from sales to service, made the process smooth, informative, and pressure-free. Nicole, Anthony, Mario, and Sean will be so happy to hear how much of an impact they had on your experience!
We truly appreciate your trust in us and are so glad to know your family will be safe and happy in your new Subarus for years to come. Looking forward to seeing you again soon when you pick up your plates—until then, enjoy the ride!
Happy Driving,
The Lester Glenn Subaru Team
Everything was handled professionally and in a courteous
manner . I was pleased with all aspects of my time at the dealership
manner . I was pleased with all aspects of my time at the dealership
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by GAILLAGO22
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Lester Glenn Subaru responded
Hey GAILLAGO22,
Thank you for the great review! We’re so glad to hear that everything was handled professionally and courteously during your visit. We truly appreciate your feedback and look forward to assisting you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
Subaru dealership is thorough and helpful when it comes
to servicing your car. I trust them.
to servicing your car. I trust them.
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by morglke
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Lester Glenn Subaru responded
Hey morglke,
Thanks for your review! We’re so glad to hear that you trust us for your car servicing needs and that we’ve been thorough and helpful. Your trust means a lot to us, and we look forward to continuing to provide excellent service.
Happy Driving,
The Lester Glenn Subaru Team
This is our 6th Subaru, 8th if count my son's &
daughter-in-law's. Every time has been a pleasure as Seth is very helpful &professional. The quality of his service is always commendable. We always
daughter-in-law's. Every time has been a pleasure as Seth is very helpful &professional. The quality of his service is always commendable. We always leave Lester Glenn content.
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by lami777
Mar 07, 2025 -
Lester Glenn Subaru responded
Wow! What can we say other than thank you, x8! Thank you so much for your kind words, lami777! We truly appreciate your continued trust in Lester Glenn Subaru, and we're thrilled to hear about your positive experiences with Seth. It’s customers like you who make our work so rewarding, and we're proud to have helped you find the perfect vehicles time and time again. We look forward to serving you and your family for many years to come. Thanks again for choosing Lester Glenn Subaru and for being such a valued part of the Lester Glenn Family!
Friendly and professional staff.
They resolved my vehicle's issues everything works fine and look forward to work with them again.
They resolved my vehicle's issues everything works fine and look forward to work with them again.
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by wmahoney0
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Lester Glenn Subaru responded
Hey wmahoney0,
Thanks for your review! We’re so glad to hear that our friendly and professional staff was able to resolve the issues with your vehicle and get everything working perfectly. We look forward to working with you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
I had gotten an initial diagnostic elsewhere and reported
the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I w
the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I was eventually offered a loaner vehicle for the second day of work, but only after I called for an update at 2:30 and was asked to be there by 3:30 to pick up the loaner. Again, I drive for my job so this was helpful but also a major inconvenience that could’ve been avoided. I was also told my car would be washed and it was not. I don’t really care about the car wash however if it is not going to be done, don’t mention it to the customer. All mechanical concerns were addressed to the best of my knowledge.
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by MEREDITHDANIELS525
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2025 -
Lester Glenn Subaru responded
Hi Meredith, thank you for taking the time to leave feedback regarding your experience with our Subaru service team. We take customer feedback very seriously and shared your comments with our management team for their review. We understand that our service manager, Bert Gomez, has attempted to reach out to you via phone call, text message and email. At your earliest convenience, could you please reach out to us? We would like to discuss your experience further and offer assistance however possible. Thank you for your time and understanding.
Everything went smoothly !
my advisor was very friendly and explained everything just fine. Would highly recommend
my advisor was very friendly and explained everything just fine. Would highly recommend
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by FIRSTMATEJANE1
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2025 -
Lester Glenn Subaru responded
Hi FIRSTMATEJANE1,
Thank you for your wonderful feedback! We're so glad to hear that your experience was smooth and that your advisor was friendly and helpful. We truly appreciate your recommendation and look forward to serving you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
Everyone at Lester Glenn Subaru was very professional and
helpful. They do whatever they can to meet your needs. I highly recommend them.
helpful. They do whatever they can to meet your needs. I highly recommend them.
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by Barry R
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Lester Glenn Subaru responded
Hey Barry,
Thanks for sharing your experience! We’re thrilled to hear that our team was able to meet your needs and provide the professional service you deserve. Your recommendation means a lot to us!
Happy Driving,
The Lester Glenn Subaru Team
The service manager was fine, but the costs for routine
maintenance were high. Those costs will discourage me from using the dealership.
maintenance were high. Those costs will discourage me from using the dealership.
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by RBCOLEMAN9
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Lester Glenn Subaru responded
Hey RBCOLEMAN9,
Thanks for sharing your feedback. We’re sorry to hear that the cost of maintenance was higher than expected. We understand how important it is to keep things affordable. Our service department uses manufacturer-certified technicians and parts, which ensures top-quality work and helps keep your vehicle in optimal condition. While it may add to the cost, we believe this investment leads to better long-term performance and peace of mind. If you have any concerns about future services, feel free to reach out, and we’ll be happy to discuss them further!
Happy Driving,
The Lester Glenn Subaru Team
Satisfied with work performed and the inspection of my
vehicle. Other then that not much more to say
vehicle. Other then that not much more to say
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by wmahoney0
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2025 -
Lester Glenn Subaru responded
Hi wmahoney0,
Thanks for sharing your experience! We're glad to hear you're satisfied with the work and inspection on your vehicle. If you ever need anything in the future, don’t hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team