Nicole Damiano | Page 3

Lester Glenn Subaru responded

Hi jojobean6288, We’re very sorry to hear about your experience and that the work performed did not meet expectations. This is far from the level of quality and care that is expected, and your concerns are being taken seriously and reviewed internally! We would appreciate the opportunity to better understand what occurred. Please reach out to customercare@lesterglenn.com with additional details so this can be looked into further! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jt384, Thanks for sharing your experience! It’s wonderful to hear that Nicole continues to provide professional and attentive service. We’re glad she was able to address your tire issue quickly and efficiently, and that the team made the process easy and stress-free for you. Your feedback is truly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JAY510, Thanks for sharing your experience! It’s great to hear that the dealership provided friendly, attentive service and went the extra mile for both you and your vehicle. Creating a positive and caring experience for every customer is always the goal, and your feedback is truly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BLOSSOM1255, Thanks for sharing your experience! It’s great to hear that Nicole was attentive, answered all your questions, and supported you throughout the car-buying process. Having dedicated team members like her is something we truly value, and your feedback is greatly appreciated! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi rsiegmund87, Thanks for sharing your experience! It’s great to hear that Nicole kept you well-informed about your car’s needs and provided clear guidance on recommended maintenance. Having a knowledgeable and communicative service consultant makes all the difference in keeping your vehicle in top shape, and your feedback is truly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi QHESSE, Thanks for sharing your experience! It’s great to hear that we were able to fit you into the schedule on short notice and keep you informed while you waited. Providing timely service with clear communication is always the goal, and we’re glad everything went smoothly. We appreciate you choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JIMCASCIO, Thanks for sharing your experience! It’s great to hear that Nicole and the team were able to get you in quickly for an unplanned service and keep you informed throughout the process. Handling the tire issue efficiently and showing you the photo and video of the damage really highlights the care and transparency we aim to provide. We’re glad everything was resolved successfully and appreciate you trusting Lester Glenn Subaru with your vehicle. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JIMCASCIO, Thanks for sharing your experience! It’s great to hear that Nicole provided knowledgeable and thorough guidance on the services needed for your Forester. We’re thrilled that her clear explanations made a difference, and the team looks forward to assisting you on your next visit! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi RJA1220, Thanks for sharing your experience! We’re thrilled to hear that our consistent, excellent customer service keeps you coming back. Building trust and providing a reliable, positive experience for every visit is exactly what the team strives for, and feedback like this truly means a lot. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JACEPE, Thanks for sharing your experience! We’re thrilled to hear that your sixth Subaru is your best one yet and that it’s bringing you so much joy. It’s wonderful to know that your loyalty as Subaru owners has continued through multiple purchases, and we’re honored to be your trusted dealership for every step of the journey. Here’s to many more happy miles in your new Subaru! Happy Driving, The Lester Glenn Subaru Team