Nicole Damiano | Page 3

Lester Glenn Subaru responded

Hi KMFAES, Thanks for sharing your experience! We’re so glad to hear you consistently feel well taken care of and that our team continues to go the extra mile to help you. That level of trust means a lot to us. We truly appreciate your continued support and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Vegas777, Thanks for sharing your experience! We’re thrilled to hear that Nicole went above and beyond to get your issue resolved and covered, and that she even coordinated a shuttle to get you home safely. It’s wonderful to know she exceeded your expectations and made the process as convenient as possible, even with the distance involved! We truly appreciate your kind words and recommendation! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Oddessey, Thanks for sharing your experience! We’re thrilled to hear that Nicole went above and beyond to take care of you and was able to help get everything covered under your service plan. That kind of dedication and attention to detail is exactly what we strive for! We truly appreciate your recommendation and are glad Nicole continues to make your visits a great experience! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Joe, Thanks for sharing your experience! We’re delighted to hear that our Subaru service team has consistently provided efficient, professional, and transparent service. Nicole and the team work hard to make sure every concern is addressed, and it’s great to know that the video inspections and detailed updates make your visits easier and more informative. We appreciate your loyalty and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi artsychic, Thanks for sharing your experience! It’s wonderful to hear that Nicole provided such genuine and thorough service while handling all of your vehicle’s needs. Having a representative who is attentive and detail-oriented truly makes for a great service experience, and we’re glad that stood out to you. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jojobean6288, We’re very sorry to hear about your experience and that the work performed did not meet expectations. This is far from the level of quality and care that is expected, and your concerns are being taken seriously and reviewed internally! We would appreciate the opportunity to better understand what occurred. Please reach out to customercare@lesterglenn.com with additional details so this can be looked into further! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jt384, Thanks for sharing your experience! It’s wonderful to hear that Nicole continues to provide professional and attentive service. We’re glad she was able to address your tire issue quickly and efficiently, and that the team made the process easy and stress-free for you. Your feedback is truly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JAY510, Thanks for sharing your experience! It’s great to hear that the dealership provided friendly, attentive service and went the extra mile for both you and your vehicle. Creating a positive and caring experience for every customer is always the goal, and your feedback is truly appreciated. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BLOSSOM1255, Thanks for sharing your experience! It’s great to hear that Nicole was attentive, answered all your questions, and supported you throughout the car-buying process. Having dedicated team members like her is something we truly value, and your feedback is greatly appreciated! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi rsiegmund87, Thanks for sharing your experience! It’s great to hear that Nicole kept you well-informed about your car’s needs and provided clear guidance on recommended maintenance. Having a knowledgeable and communicative service consultant makes all the difference in keeping your vehicle in top shape, and your feedback is truly appreciated. Happy Driving, The Lester Glenn Subaru Team