Nicole Damiano | Page 3

Lester Glenn Subaru responded

Hi wmjd44, Thanks for sharing your experience! We’re so glad to hear Nicole has consistently provided such professional and personable service. It’s wonderful to know she has earned your trust and become the person you rely on for your service appointments. We truly appreciate your kind words about Nicole and your continued loyalty to Lester Glenn. Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ZAFFS204, Thanks for sharing your experience! We’re truly grateful for your 10 years of loyalty to Lester Glenn Subaru. It’s wonderful to hear that both our sales and service teams have consistently provided experiences that have kept you coming back. We truly appreciate your continued trust and support over the years. Thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NCC929, Thanks for sharing your experience! We’re so glad to hear Edward provided such exceptional service and went above and beyond to make your visit a positive one. It’s wonderful to know he was helpful, considerate, and made such a great impression that you took the time to share your compliments with management. We truly appreciate your kind words about Edward and the rest of our team. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Frank, Thanks for sharing your experience! We’re so glad to hear Nicole provided excellent customer service and took great care of you during your visit. It’s wonderful to know she was professional, helpful, and made sure all of your vehicle concerns were addressed. We truly appreciate your kind words about Nicole and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PMOON1946, Thank you for taking the time to share your feedback. We appreciate your continued loyalty to Lester Glenn and are glad to hear your experience with our service department was a positive one. We’re sorry to hear that your recent sales experience felt stressful. We understand that purchasing a vehicle is a significant process, and it’s important that our team respects your time and makes sure you feel comfortable throughout the experience. We appreciate you sharing your concerns and giving us the opportunity to better understand what happened. We’re glad we were able to speak with you and address your concerns. We hope to have the opportunity to provide you with the kind of smooth, comfortable experience you’ve come to expect from Lester Glenn. Please feel free to ask for James, our general sales manager, during your next visit so we can personally welcome you and assist in any way we can. Thank you again for your feedback and for being a valued Lester Glenn customer. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BJHN13, Thanks for sharing your experience! We’re so glad to hear our team was able to properly diagnose your vehicle, complete the necessary work, and get everything taken care of for you. It’s always great to know our customers leave feeling confident and satisfied with their service! We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MDONETZATC, Thanks for sharing your experience! We’re glad to hear our team was attentive and able to address your vehicle concern, especially when you stopped in without an appointment. It’s great to know our associates prioritized your safety and helped put together a plan to resolve the issue. Providing helpful, responsive service when our customers need us most is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi HCECEMT433SS, Thanks for sharing your experience! We’re so glad to hear Nicole provided such excellent service during your first service visit and took the time to fully explain your service products and options. It’s wonderful to know she made sure you felt informed and taken care of throughout the process. We also appreciate your feedback regarding the service parking situation. We understand how important convenience is when visiting our dealership, and we’ll be sure to share your comments with our team as we continue looking for ways to improve the customer experience. Thank you for choosing Lester Glenn Subaru, and we appreciate your continued trust! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi nardo_nolan, Thanks for sharing your experience! We’re so glad to hear Nicole provided great communication and kept you updated every step of the way. It’s wonderful to know she helped make the warranty process smooth and easy while providing the level of service you deserve. We truly appreciate your recommendation and your kind words about Nicole. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JAF, Thanks for sharing such a great review! We’re so glad to hear you’re enjoying your first Subaru and that Nicole, Anthony, and Bert all helped make your experience a positive one. It’s wonderful to know the team supported you through exploring options and also helped quickly resolve the misunderstanding with your payment questions. Providing helpful, respectful, and customer-first service is exactly what we strive for every day, and your feedback truly reflects that. We’re grateful to have you as part of the Subaru family and look forward to being your dealership of choice for years to come! Happy Driving, The Lester Glenn Subaru Team