Nicole Damiano | Page 7

Lester Glenn Subaru responded

Hi KENNY_G0926, Thanks for sharing your experience! We’re so glad Nicole was able to get you scheduled quickly and provided great service, as always. We truly appreciate your continued trust in Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PGTAVELLA, Thanks for sharing your experience! We’re thrilled to hear that our team, Nicole, Bert, and everyone, made such a positive impression and went above and beyond for you! It’s wonderful to know you feel supported and valued as part of the Lester Glenn Subaru community! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey POLICASTRO_ROSE, Thanks for sharing your experience! We’re glad to hear that Nicole and the team were able to quickly address your concern and resolve the issue, even after the initial delay. It’s great that you felt supported throughout the process and appreciated the waived diagnostic fee! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi RHOROWITZ177, Thanks for sharing your experience! We understand how changes to the courtesy vehicle process can be frustrating, especially when it differs from what you were used to in the past. We understand that our service manager, Bert, has reached out to you and that the loaner dispatching change and the reason for utilizing the other location were explained. While we understand it may still not be the preferred process, we appreciate your understanding of why that adjustment was made. It is also great to hear your positive feedback about Nicole, as she consistently provides excellent service, and that recognition truly means a lot. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey GORNICZ, Thanks for sharing your experience! We’re thrilled to hear that Seth’s dedication and care made such a lasting impression and brought you back to our dealership. It’s wonderful to know he provided exactly the kind of experience every buyer hopes for! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey GUSFABIAN1949, Thanks for sharing your experience! We’re glad to hear that our team provided fast, friendly, and helpful service. It’s wonderful to know you love both our service and sales staff, and we truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey w_roehrich, Thanks for sharing your experience! We’re thrilled to hear that Nichole continues to go above and beyond with exceptional customer service! Her dedication to clear communication and genuine care for her customers is exactly what makes experiences like yours so positive. It’s wonderful to know she played such a big role in your decision to purchase your second Subaru with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey PastorBob, Thanks for sharing your experience! We’re glad to hear that your tire replacement was handled smoothly and ahead of the estimated pick-up time. It’s wonderful knowing that Nicole provided excellent service as your advisor. We truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey lroach50, Thanks for sharing your experience! We’re glad to hear that your service was prompt and efficient, and that our team kept you informed about future maintenance to help prevent any issues. We appreciate your feedback and look forward to assisting you again. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! We’re glad to hear our team provided clear, concise communication and kept you informed throughout the process. It’s wonderful knowing you had a pleasant experience with no surprises! Happy Driving, The Lester Glenn Subaru Team