Nicole Frederick | Page 9

Great sales team! Only giving 4 instead of 5 stars because the car was pictured in the website with the Lincoln nav car mats and then when we bought the car they didn’t have them anymore? seemed odd. because the car was pictured in the website with the Lincoln nav car mats and then when we bought the car they didn’t have them anymore? seemed odd. More

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Mike was very helpful. He made the paperwork easy and did a great job explaining the process. The new car manager (Jace) was a little difficult to work with. The trade allowance was too low even by usin a great job explaining the process. The new car manager (Jace) was a little difficult to work with. The trade allowance was too low even by using is own system of determining the value. More

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The personal shopper, Derique Cary, was very informative and helpful and took the time to answer all questions I had. The car I purchased was not ready for me, it was not inspected, delivered in a week. and helpful and took the time to answer all questions I had. The car I purchased was not ready for me, it was not inspected, delivered in a week. More

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Accomidating, fast, efficient and courteous Rick Mears was a very informed and knowledgable sales agent. the Dealership was very accomidating in allowing me to test drive the car over night. T Rick Mears was a very informed and knowledgable sales agent. the Dealership was very accomidating in allowing me to test drive the car over night. They were very patient about my trying to decide which car I was wanting to choose from. Cameron Decker, finance manager, was very courteous, friendly and quick to the point, and no preasure. More

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Rick Mears and Gene Sirabella were great. Thanks for the easy in and out shopping experience and locating a great vehicle for the best price around! Thanks Steve for being amazing also! easy in and out shopping experience and locating a great vehicle for the best price around! Thanks Steve for being amazing also! More

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Great Customer service from start to finish . Nicole with internet sales was great, she went above and beyond to make sure all questions were answered. Nicole made me feel confident enough that . Nicole with internet sales was great, she went above and beyond to make sure all questions were answered. Nicole made me feel confident enough that I drove from Tulsa Oklahoma to Zack Ford to purchase a vehicle Hunter Martin made sure all question were answered, he made the process so easy. he went out of his way handle all of my concerns, he contacted me after the sale to check in on me.The staff at Zack Ford are professional and have Great Customer Service skills, you should be very proud of them. More

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We had a wonderful car buying experience here. The dealership was very transparent and honest. Wally Judge was pleasant and knowledgeable. We left the lot with a great deal and beautiful smart car. dealership was very transparent and honest. Wally Judge was pleasant and knowledgeable. We left the lot with a great deal and beautiful smart car. More

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Responsive Nicole promptly and effectively answered all of my questions. She was knowledgeable and provided real answers, not the typical "stealership" B.S. We Nicole promptly and effectively answered all of my questions. She was knowledgeable and provided real answers, not the typical "stealership" B.S. We weren't able to get the deal put together, but in all honestly the problem was on my end. I would recommend Nicole and Zeck. In this age of Coronavirus they are keeping things moving forward. Their pricing is good as well. More

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5/5 Stars! Our family had a wonderful experience with Zeck Ford! We bought a 2020 Ford Explorer XLT with Steve C in June 2020. We had to bring our 9mo old son with us & the staff was super friendly & eng Zeck Ford! We bought a 2020 Ford Explorer XLT with Steve C in June 2020. We had to bring our 9mo old son with us & the staff was super friendly & engaged with him when we needed to keep him busy during paperwork time. Everyone we encountered was friendly, helpful & patient. They gave us timeline expectations up front and stayed true to those during our appointment. More

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John Miller was our salesman and did an excellent job. He was very professional and made sure we were satisfied with the 2018 F150 we chose. Great low pressure buying experience. We are very happy. was very professional and made sure we were satisfied with the 2018 F150 we chose. Great low pressure buying experience. We are very happy. More

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