Nicole Mooney | Page 2

The sales team, Nicole on the phone and Jay at the dealer, made it worth it to drive an hour out of my to complete the purchase at Columbia Kia. As far as I can tell, Jake in finance did his part to h dealer, made it worth it to drive an hour out of my to complete the purchase at Columbia Kia. As far as I can tell, Jake in finance did his part to help me get a competitive interest rate. I only give four stars because negotiations on the value of my trade could've gone smoother. If you are completing a trade, make sure you know what your car is worth! These folks are a good dealer, but Eli (sales manager) will squeeze you if he thinks he can. Still, we struck a deal that I think was fair, and I would probably return to this dealer. More

Helpful 0

Report | Print

Everyone was very pleasant and easy to work with, we were made to feel like family! I would recommend the everyone looking for a new car. made to feel like family! I would recommend the everyone looking for a new car. More

Helpful 0

Report | Print

I thought the dealership was extremely clean and welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! More

Helpful 0

Report | Print

I thought the dealership was extremely clean and welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! Michael was extremely knowledgeable and went out of his way welcoming. It is a unique showroom and facility. The cookies were prett ygood as well! Michael was extremely knowledgeable and went out of his way to make me feel comfortable. More

Helpful 0

Report | Print

Great dealership, they truly care about their customers. I’ve been a loyal customer for over a decade and plan to get my future vehicles from there as well I’ve been a loyal customer for over a decade and plan to get my future vehicles from there as well More

Helpful 0

Report | Print

So far, so good. Staff responsive and helpful. Gave me the "Manager's Special" even Denny was out-of-town. My new Telluride is coming factory-ordered, so we'll see ho Staff responsive and helpful. Gave me the "Manager's Special" even Denny was out-of-town. My new Telluride is coming factory-ordered, so we'll see how things go in a few months, but I'm very happy so far! More

Helpful 0

Report | Print

Columbia Ford Kia is worth taking the time to visit when shopping for a vehicle. The sales team is second to non. The experience there is professional and welcoming from the moment you step inside. shopping for a vehicle. The sales team is second to non. The experience there is professional and welcoming from the moment you step inside. More

Helpful 0

Report | Print

While the sales department experience was pleasant, the service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been t service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been taken care of before the truck was delivered. Mike, the service manager, doesn't seem to know the day to day operations, as he stated to me one thing and the repair paperwork showed something totally different. It seems a lot of the negative reviews are generated based on the service department experience. Whether it be lack of competence or lack of supervision, this should not be the case for such a large group of dealerships........Unfortunate. More

Helpful 2

Report | Print

Conveniently located and Excellent trade values. I worked with Diane Bardol she was so attentive to all my needs and finding the best vehicle for me. She has made sure anything I’ve needed is taken I worked with Diane Bardol she was so attentive to all my needs and finding the best vehicle for me. She has made sure anything I’ve needed is taken care of. I greatly appreciate all her due diligence. Diane is a pleasure to work with! More

Helpful 0

Report | Print

Stay far far away from Colombia Ford Kia ! ! especially if your buying a used car there service department is less then honest! Said my Cadillac was 100% checked out I asked the salesman 3 time ! especially if your buying a used car there service department is less then honest! Said my Cadillac was 100% checked out I asked the salesman 3 times before I signed he assured it was nothing but problems cabin air never even looked at nor where the fluids transmission fluid dirty and burnt … this is a photo of the filter AC stunk and my wife’s allergy’s where acting up so I decided to check it This dealership wanted nothing to do with me after the sale sticking to The as is of the sale well I also asked if everything was checked and they lied MY ADVICE STAY AWAY or have the car sent to a mechanic you trust to verify that everything was in fact checked More

Helpful 3

Report | Print