Nicole Mooney

Always goes above and beyond for their customers. I have bought multiple vehicles through them and have referred many friends who ended up buying from them too. Top notch dealer I have bought multiple vehicles through them and have referred many friends who ended up buying from them too. Top notch dealer More

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I came in back in January, after hearing another friend having a negative experience with the same people I’ve decided to share my experience. I had a very unpleasant interaction. I would not trust anyone having a negative experience with the same people I’ve decided to share my experience. I had a very unpleasant interaction. I would not trust anyone in management at this establishment. I’m sure this will some how get taken down but, I’ll never go to another gates owned dealership again. Your personal information is not safe. More

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Very comfortable friendly atmosphere. Everyone was very accommodating. I will definitely purchase vehicles here in the future. Everyone was very accommodating. I will definitely purchase vehicles here in the future. More

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Great people. Easy to work with and understand. Awesome job of keeping you updated each step of the way of the process. Easy to work with and understand. Awesome job of keeping you updated each step of the way of the process. More

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Having bought Ford cars and Trucks for the last 15+ years, I’ve dealt with a ton of dealers, salesmen, and finance managers during that time. But few have come close to the service, professionalism, an years, I’ve dealt with a ton of dealers, salesmen, and finance managers during that time. But few have come close to the service, professionalism, and knowledge of Columbia Ford/Kia and my sales guy Jay Roderick (and Nicole). Jay in particular went above and beyond to make sure I was taken care of and that everything was ready to go. Whether it was answering all of my questions via text at all hours of the day and night, or helping to research specific and random extra parts I wanted for the new car, Jay (and Nicole) were always willing to help out and deliver. They are supremely talented and good at what they do, and are just good people - which makes for a nice car buying experience. Throw in the nice dealership itself - with a huge service area, big inventory, and even an on-site restaurant - they make the car buying (and servicing) experience top notch. Do not go anywhere else if you need a Ford or Kia. I’ve been to them all throughout CT, and there are none better. More

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Michael was Customer focused, very hospitable, informed, patient, and not overly aggressive, really great to work with! Entire staff was energetic and helpful, they even bought everyone pizza. Overall gre patient, and not overly aggressive, really great to work with! Entire staff was energetic and helpful, they even bought everyone pizza. Overall great service. More

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We very much enjoyed working with Jordan. Jordan is impressively knowledgeable and patient, especially with people like us, who take months to make our choice. He also helped get us the be Jordan is impressively knowledgeable and patient, especially with people like us, who take months to make our choice. He also helped get us the best price. Regards, Michael More

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WOW! ! What can I say!! When I came to the dealership I was greeted with a big smile and Jay ask if he could help me!! From that point on I felt like a ! What can I say!! When I came to the dealership I was greeted with a big smile and Jay ask if he could help me!! From that point on I felt like a family member!! It was a great experience an easy ! I bought my first EV! I would recommend them to family or friends!! Thanks again to all the people who work there to make this happen! Especially Jay!! More

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This dealership runs as a well oiled machine. The staff are friendly and exceedingly competent. I was very impressed with their dedication and professionalism. The staff are friendly and exceedingly competent. I was very impressed with their dedication and professionalism. More

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The whole buying process was very smooth and they were very helpful the whole way through, they even let me have a loaner for the day while my truck was being checked over very helpful the whole way through, they even let me have a loaner for the day while my truck was being checked over More

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