Nikkie Ali | Page 6

Aaron, the service manager was very helpful above and beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with More

by NASCARFAN0 Verified Customer Verified Customer

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Albany Subaru is great and a pleasure to visit. My car always comes out great! My car always comes out great! More

by GUTIERREZ666RM Verified Customer Verified Customer

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Always friendly staff. works hard to stay their timing commitments of the service on our car. Good communication via text and emails works hard to stay their timing commitments of the service on our car. Good communication via text and emails More

by DAVID@THORNELA.COM Verified Customer Verified Customer

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A few weeks ago i called to make an appointment and was told I could just walk in no appt necessary for an express service. I came in as a walk in a few weeks later and was told you don’t take walk ins and told I could just walk in no appt necessary for an express service. I came in as a walk in a few weeks later and was told you don’t take walk ins and I have to make an appt. I went online to make an appointment and the first thing I see is no appoint necessary for walk ins. The marketing feels false and is a waste of time when you can’t actually walk in for service. VERY FRUSTRATING. I’m hoping there are other service options near me. More

by MARTHAANDGARRETT Verified Customer Verified Customer

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Competent, finish when they say they will, knowledgeable and friendly- I appreciate the comfortable waiting room also and friendly- I appreciate the comfortable waiting room also More

by kellyak Verified Customer Verified Customer

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Needed thermo control valve to be replaced. Happy that the replacement part was available and that job was completed same day. xxxxxxto Nikkie for assisting with the tcv issue. Also needed n Happy that the replacement part was available and that job was completed same day. xxxxxxto Nikkie for assisting with the tcv issue. Also needed new battery. Was expecting that since battery was over five years old. Approved battery replacement but was shocked that it cost over $400. Can somebody explain why so expensive? AAA charges about half of that. More

by TWONGXHMC Verified Customer Verified Customer

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Everyone there was warm and helpful. I was very happy that the work was done so quickly. I was very happy that the work was done so quickly. More

by irishagenratowsky Verified Customer Verified Customer

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Always accommodating and helpful. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. More

by michellemferrari Verified Customer Verified Customer

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Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More

by JOHNNAKA Verified Customer Verified Customer

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I came i to have an oil change and to check items that I considered on my extended warranty. I had to pay for the diagnosis, which I did not want to, but I thought the diagnosis was thorough. I also had c considered on my extended warranty. I had to pay for the diagnosis, which I did not want to, but I thought the diagnosis was thorough. I also had coupons and I was able to use all of them, including free new wiper blades and an alignment check. More

by PENBERTHYJ Verified Customer Verified Customer

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