Nobu Damon
Nobu Damon at Mark Christopher Auto Center

Nobu Damon | Page 14

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
143 Reviews
4.7

143 Reviews

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143 Reviews of Nobu Damon

March 09, 2025

Dealership Rating
Employee Rating

Mark Christopher was charging us $1825 for what they came up with being wrong on my car and we got the job done elsewhere for $260 including the part!!!! And they discovered what Mark Christopher claimed wa More

by LEOLARRAGA
Service Price Transparency
Service Communication
Recommend Dealer
No
Mar 11, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the pricing and the diagnosis on your vehicle. At Mark Christopher Auto Center, we aim to provide thorough service and clear communication about our repairs. We appreciate your feedback and encourage you to contact me directly so we can discuss this further. Your satisfaction is important to us, and we strive to maintain high standards at our center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

Dealership Rating
Employee Rating

I usually go for oil changes and I've been happy so far. People are nice More

by estaticmugen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avo Injian

Mar 08, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! We’re glad to hear that you’ve been happy with your oil change visits to Mark Christopher Auto Center and that our team has provided a pleasant experience. If you have any further suggestions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2025

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Employee Rating

Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Escobar

Mar 04, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you always choose Mark Christopher Auto Center for your service needs and that Julie has provided you with amazing care. We truly appreciate your loyalty and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 28, 2025

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Employee Rating

Once my vehicle was in, it was a fairly quick experience but getting my vehicle into service and attempting to get through to their service dept was not a positive experience, it was actually quite frustrat More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Laura. I appreciate you sharing your experience with us. I'm glad your vehicle service was completed quickly, but I understand that the communication issues you faced were frustrating. We strive for excellent service at Mark Christopher Auto Center, and your concerns are important to us. Please feel free to contact us directly so we can address your experience further. Your input helps us improve, and we hope to provide a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2025

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Employee Rating

ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More

by LANCEGREENE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Jackie Klosky, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez, Joe Lopez

Feb 28, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 26, 2025

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Employee Rating

Great service excellent help from Chelsea n overall a great experience from buying the car to getting it serviced. More

by JPACHECO3901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose , Dario Gomez

Feb 27, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center, from buying your car to getting it serviced. It's wonderful to know that Chelsea was able to assist you well. We appreciate your support and look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 23, 2025

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Employee Rating

I give 2 stars just because it took them 2 1/2f hours to do the oil change. And there was only one truck ahead of me. I was advise that it was going to take one hour.. Ps. I don't recall the name of my More

by JAGV71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julie Escobar

Feb 25, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with Mark Christopher Auto Center. I understand your frustration regarding the delay during your oil change. We appreciate your feedback, as it helps us improve our service times. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me. We hope to provide you with a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 22, 2025

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Employee Rating

All tens ! Good service good response always friendly and courteous and fair prices all around More

by LTRIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Juan Fletes

Feb 22, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We greatly appreciate your kind words about the service and friendliness at Mark Christopher Auto Center. We’re thrilled to hear you had a positive experience and that our prices met your expectations. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2025

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Employee Rating

No loaners were available twice and No parts. Had to wait for weeks to get the navigation module. otherwise people are Very very nice. More

by NIZARMADANAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chelsea Jose, Sam Abdelmesseh

Feb 21, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand that the unavailability of loaners and parts can be frustrating, and we appreciate your patience during the wait for the navigation module. It's great to hear that you found our team to be friendly. If you have any further concerns or need assistance, please feel free to reach out to us at Mark Christopher Auto Center. We value your feedback and strive to improve our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Dealership Rating
Employee Rating

Great customer service Nobu was very helpful, he ordered the part needed for my recall and scheduled me when it was convenient with me. thank u nobu your the best More

by ALLSTARZLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Nobu provided you with great customer service and took care of your recall part. We appreciate your kind words and are glad we could accommodate your scheduling needs. We look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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