Nobu Damon | Page 13
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
138 Reviews
Write a Review138 Reviews of Nobu Damon
March 28, 2025
Chelsea was Amazing! professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. More
Other Employees Tagged: Chelsea Jose
March 26, 2025
The service writers are the best. They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experie They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experience was awful. Their response to updates was “when we plug it in we’ll see what the computer says” I like Nobu and Chelsea. Their approach to customers is respectful and professional. More
Other Employees Tagged: Chelsea Jose
March 16, 2025
The work done was the replacement of the transmission harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it when I checked the car in. I got my vehicle back and I went to an independent shop 2 days later to have the catalytic checked. It was raised up on a lift and they clearly saw a fuel leak around the gas tank and showed it to me. I called Nobu to find out why the mechanic didn't inform him of this since it is a safety issue. I don't blame Nobu with this since he doesn't necessarily go under the vehicle. I am disappointed that the mechanic didn't say anything about it because the leak was pretty obvious. Regards, Ariel More
March 09, 2025
Mark Christopher was charging us $1825 for what they came up with being wrong on my car and we got the job done elsewhere for $260 including the part!!!! And they discovered what Mark Christopher claimed wa up with being wrong on my car and we got the job done elsewhere for $260 including the part!!!! And they discovered what Mark Christopher claimed was the issue, wasn’t!!! So Mark Christopher was going to charge us $1565 for labor? Unbelievable!!!!! More
March 07, 2025
I usually go for oil changes and I've been happy so far. People are nice People are nice More
Other Employees Tagged: Avo Injian
February 28, 2025
Once my vehicle was in, it was a fairly quick experience but getting my vehicle into service and attempting to get through to their service dept was not a positive experience, it was actually quite frustrat but getting my vehicle into service and attempting to get through to their service dept was not a positive experience, it was actually quite frustrating. No one answers phones, no call backs and even showing up to service dept does no good. Not a good customer service experience on that front. More
February 27, 2025
ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More
Other Employees Tagged: Chelsea Jose, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez , Julie Escobar, Dario Gomez

