Nobu Damon
Nobu Damon at Mark Christopher Auto Center

Nobu Damon | Page 13

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
156 Reviews
4.7

156 Reviews

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156 Reviews of Nobu Damon

June 02, 2025

Dealership Rating
Employee Rating

Always a pleasurable experience. I'm never waiting more than time expected. Usually I'm out before time estimated. Staff is very nice and caring. Thanks Ivy More

by CADDYLOVER03
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Avo Injian , Dario Gomez

Jun 02, 2025

Mark Christopher Auto Center responded

Thank you so much, Ivy! I appreciate your feedback and I'm happy about your positive experiences at Mark Christopher Auto Center. Our team works hard to ensure timely service and a welcoming atmosphere. We look forward to seeing you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2025

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Very professional I would recommend them to everyone I know, I especially love th f car More

by edrdominguejr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez

Jun 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ed! I appreciate your recommendation and am thrilled to hear that you had a professional experience at Mark Christopher Auto Center. It's great to know you especially love the car. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2025

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Employee Rating

Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Jackie Klosky, Avo Injian, Javier Juarez, Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez

May 31, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2025

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Well I had good service but could not fix my problem very disappointed with the result More

by MARKAMAYA318
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Luna

May 29, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. While I appreciate your positive mention of the service at Mark Christopher Auto Center, I understand your disappointment regarding the unresolved issue. We strive for high standards and would like to assist you further. Please reach out to us directly so we can discuss your concerns in more detail and work towards a solution. Your satisfaction is our priority. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 26, 2025

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Employee Rating

Awful customer service in the service dept. even with an appt, my vehicle was not ready when needed to pick up, furthermore, I was the one who reached out multiple times to even get updates on More

by Laura
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Service Time
Service Communication
Recommend Dealer
No
May 26, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Laura. I understand your concerns regarding the service department and the delays you encountered with your vehicle. I appreciate your feedback, as it helps us improve our standards at Mark Christopher Auto Center. Please feel free to reach out directly so we can discuss this matter further and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2025

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Employee Rating

your customer service is poor, your people don't follow up, and you do not treat your customers with care. More

by rachel.forillere
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess

May 19, 2025

Mark Christopher Auto Center responded

Thank you for sharing your concerns, Rachel. I appreciate your feedback regarding your experience with Mark Christopher Auto Center. We are committed to providing exceptional service and would like to understand more about your situation. Please feel free to reach out to me directly so we can address your concerns and ensure a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2025

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Employee Rating

The best that I have ever experienced. From the time you arrive greeted with the highest respect and concerns. My service rep (Nobu) always gives a clear understanding of the service nee More

by SWEETPEADOLL45
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 16, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I really appreciate your kind words about Nobu and the service team at Mark Christopher Auto Center. It's great to hear that you felt respected and well-informed during your visit. Your referrals mean a lot to us, and we look forward to assisting you and your friends again in the future. Thank you for choosing us! 👍 Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2025

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Employee Rating

Took my car in for oil change and breaks. First class service and same day I got my car. Fast service More

by boxer3rd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear you had a first-class experience with your oil change and brake service at Mark Christopher Auto Center. Our team strives to provide fast and efficient service, so it's great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2025

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Mark Hristopher are the best in california have good service and are a good auto center to buy new car. More

by silvanopj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Klosky, Cesar Luna

May 10, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. Providing excellent service and helping you find the right car is our priority. We hope to see you again for your next automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2025

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Employee Rating

Great service, solved problem and will be there next time. Love cadillac and the dealer service More

by LABOOLACA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Fletes , Julie Escobar, Leslie Fuentes, Dario Gomez

May 08, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you loved the service at Mark Christopher Auto Center and that we were able to solve your problem. We're excited to assist you with your Cadillac again in the future. Don't hesitate to visit us next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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