"Norgen was very friendly, knowledgeable and professional."
- Duran, Jose
Norgen was very helpful in finding the right Camry and made sure I was able to operate all features. he also followed up after and made sure everything was find after my purchase.
"Bought new Highlander hybrid "
Norgen Bolana was very friendly person very knowledgeable , know a lot about Highlander Hybird car. He also keep in touch with you if there anything you don’t know he can answer for you.
"Thank for fixing the issue for us "
Thank Ron For contacting me to follow up with the issues I had experienced and thank for trying to get the problem solved . And Norgen was a great sale guy . Thank for fixing the issues , and I do see that, and I appreciate that Ron did hear me out . Thank you very much, it does make things better . After all we’re happy , thank for keeping up the promise . Looking forward to doing more business with you
We got good service took a little longer then I liked but over all it was a good experience. The sale team was nice and courteous.
"Best car shopping experience I ever had "
I had a great experience shopping a car with Norgen I felt like he wanted me to get the best car that answe my need and wants very patient .go Toyota !!
"Walked in deal closed same day"
Thank you for friendly staff, deal closed on same day!
Was considering other brand but team met my needs.
Looking forward to long term partnership.
"Norgen was great. Manager & finance were impatient & rude."
We set a time to pick up the vehicle we were purchasing and it took close to 3 hours to complete the process. Norgen greeted us and had the vehicle washed & ready. He was great! However, we had to sit for about 45 minutes because the paperwork was not ready. Then the Manager, Nick Lee, had not clearly communicated that a previous rental was being applied to the purchase price & mud guards were being added at no cost. This caused confusion about pricing and took much longer to figure out the paperwork. Nate Taylor (finance) was impatient and acted irritated when we wanted to read the paperwork we were signing. I was so frustrated by how long it took and with how we were treated that we ended up leaving without the vehicle. I considered starting over with a different dealership but we didn't want to go through the process all over again so we ended up picking up the vehicle the next day.
"Buen trabajo "
Todos hacen un buen trabajo en lo personal me encantó el trato amable de bob quien tuvo la paciencia y amabilidad de enseñarnos el auto que queríamos . En general recomendaría este lugar para comprar su auto .
"Great, easy transaction."
We purchased our last 3 vehicles from RM. Norgen helped us on Sunday. He was very knowledgeable about the the two vehicles we were thinking about. Once we settled on the Highlander, he made sure we selected the model that would be best For us. He was so pleasant and polite. He was fun to visit with....although English is a new language for him he was great. We enjoyed him. Nate in finance is great as well. He has helped us before. Thanks guys. I Love love love ?? My pearly white ride!
Excelente servicio y trato super especial con los clientes, te ayudan a buscar el vehículo que se adapte mejor a tu presupuesto y una asesoría excepcional, el proceso de compra es muy rápido en comparación con otros concesionarios.