Norvell Todd
Norvell Todd at Crestmont Hyundai

Norvell Todd

General Manager

Crestmont Hyundai

2961 Center Road
Brunswick, OH 44212

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4.7
69 Reviews

Dealership Experience

1 yr, 1 mo

4.7

69 Reviews

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69 Reviews of Norvell Todd

December 13, 2025

Dealership Rating
Employee Rating

Not timely whatsoever, our car was in the shop for nearly a month, incredibly poor communication, we won’t be returning for any future service. More

by VESAMEK
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Service Communication
Recommend Dealer
No

December 05, 2025

Dealership Rating
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I honestly cannot believe you sent me this! ! You had my car for 4 months and STILL DID NOT FIX IT!!! Your service department is ridiculous and useless. Honestly, you totally suck!! More

by nholmok
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William O'Dell

October 08, 2025

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Employee Rating

Justin Brown is da man. Great coffee machine. It was a nice day. Good experience. More

by jamdaddy1973
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Brown

October 01, 2025

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Employee Rating

Terrible service, would not recommend this dealership to anyone!!!Typical used car mentality from this dealership. More

by renate3345
Service Price Transparency
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Recommend Dealer
No

September 30, 2025

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General manager was outstanding. Customer focused and extremely knowledgeable and accommodating. I would highly recommended More

by fal3355
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Service Communication
Recommend Dealer
Yes

September 03, 2025

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Everyone was so nice, they really took their time to help me find the car I wanted. More

by joserivera062987
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Recommend Dealer
Yes

Other Employees Tagged: Joe Yun, Ed Koziol

August 28, 2025

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Bought and serviced my car here for service and it was a very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for maki More

by natehbusiness95
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Recommend Dealer
Yes

Other Employees Tagged: Trey Keyes, William O'Dell , Michael Santone

August 24, 2025

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Employee Rating

Really impressed with vast car selection at this dealership!! Justin was so helpful in making a great deal for me!! A++++ More

by janealice
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Brown

August 14, 2025

Dealership Rating
Employee Rating

The process was easy throughout the purchase and Andre was a pleasure to work with. Andre was straightforward and honest about condition of the car which made the experience at Crestmont. More

by eevollmer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andre Vaughn

August 10, 2025

Dealership Rating
Employee Rating

My salesman Ron Jewett was a 5! Helped me get into the car i wanted and took alot of time orienting me to all the workings of the vehicle. A great experience More

by burninbeads
Recommend Dealer
Yes

Other Employees Tagged: Norvell Todd

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