Norvell Todd
Norvell Todd at Crestmont Hyundai

Norvell Todd

General Manager

Crestmont Hyundai

2961 Center Road
Brunswick, OH 44212

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4.7
71 Reviews

Dealership Experience

1 yr, 3 mos

4.7

71 Reviews

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71 Reviews of Norvell Todd

March 13, 2026

Dealership Rating
Employee Rating

Did not address the issue it was in all same problems still exist. Secondary garage has fix most. More

by banningefd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 04, 2026

Dealership Rating
Employee Rating

Crestmont Deslership has friendly staff and they work hard to get the best deal for you. More

by napierruth3
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yun, Ed Koziol

December 13, 2025

Dealership Rating
Employee Rating

Not timely whatsoever, our car was in the shop for nearly a month, incredibly poor communication, we won’t be returning for any future service. More

by VESAMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 05, 2025

Dealership Rating
Employee Rating

I honestly cannot believe you sent me this! ! You had my car for 4 months and STILL DID NOT FIX IT!!! Your service department is ridiculous and useless. Honestly, you totally suck!! More

by nholmok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William O'Dell

October 08, 2025

Dealership Rating
Employee Rating

Justin Brown is da man. Great coffee machine. It was a nice day. Good experience. More

by jamdaddy1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Brown

October 01, 2025

Dealership Rating
Employee Rating

Terrible service, would not recommend this dealership to anyone!!!Typical used car mentality from this dealership. More

by renate3345
Service Price Transparency
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Recommend Dealer
No

September 30, 2025

Dealership Rating
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General manager was outstanding. Customer focused and extremely knowledgeable and accommodating. I would highly recommended More

by fal3355
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Aslan, Brendan Flynn, Derek Thomas , William O'Dell

September 03, 2025

Dealership Rating
Employee Rating

Everyone was so nice, they really took their time to help me find the car I wanted. More

by joserivera062987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Yun, Ed Koziol

August 28, 2025

Dealership Rating
Employee Rating

Bought and serviced my car here for service and it was a very easy and pleasurable experience. Recommend the whole team here. Thank you William in service (manager) and Mike santone (sales manager) for maki More

by natehbusiness95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Keyes , William O'Dell, Michael Santone

August 24, 2025

Dealership Rating
Employee Rating

Really impressed with vast car selection at this dealership!! Justin was so helpful in making a great deal for me!! A++++ More

by janealice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Brown

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