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Olivia Kasper
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Olivia Kasper | Page 2
Subaru Warranty Administrator
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
224 Reviews
I’ve been in the customer service industry for 20+years. I joined the car industry because I’ve always been interested in automobiles and how they work. I’m a proud cat mom of two fur babies. I am an enthusiastic plant lady so you’ll always see a plant at my desk.
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
3 yrs, 9 mos
Languages Spoken
English
224 Reviews
Write a Review
224 Reviews of Olivia Kasper
Helpful 
February 07, 2023
Everything from start to finish went flawlessly! Everyone was very friendly and though in explaining the inspection results. Great time management and communication. Everyone was very friendly and though in explaining the inspection results. Great time management and communication. More
by mark.hartman
Verified CustomerOther Employees Tagged: Alex Wiedenhoeft
January 25, 2023
My car wasn’t serviced despite being left at the dealership. I made arrangements for a ride to and from the dealership, left my keys in the car, and when I arrived no work had been done. When I made dealership. I made arrangements for a ride to and from the dealership, left my keys in the car, and when I arrived no work had been done. When I made the appointment I let the person know I would be arriving before opening so I would leave the keys in the car. She didn’t mention the key drop box and never having serviced my car after hours before, I didn’t know. No one called at my appointment time to ask about my car or why I missed the appointment either. It took an hour and a half after I arrived to get here oil changed. Also, I don’t know who I have to speak to, but I’ve asked at least four different people to change the name on the account and it still isn’t done. More
by heather64
January 15, 2023
Best service department ever, very professional, very friendly. These guys rock, will always return for service. friendly. These guys rock, will always return for service. More
by sstrach
Other Employees Tagged: Heather Mattice, Beth Smith, Glory Abiertas, Kim Kreuter, Ella Randall, Heather Marciniak , Taylor Briggs
December 29, 2022
Using My Toyota in Muskegon makes getting an oil change or service a pleasure rather than a chore. Olivia always is friendly, explains what is going to happen and follows up with an email of my transaction or service a pleasure rather than a chore. Olivia always is friendly, explains what is going to happen and follows up with an email of my transaction afterwards. Good job! More
by Chad
December 28, 2022
My Auto service team is friendly, efficient, and thorough. Exceptional service from confident technicians and advisors. thorough. Exceptional service from confident technicians and advisors. More
by S71121
Other Employees Tagged: The second advisor working the desk was also 5 star! I did not get her name.
December 27, 2022
It is always such a wonderful experience with this great team! They always make sure my car is top notch, while making the wait comfortable! team! They always make sure my car is top notch, while making the wait comfortable! More
by Savannah
Other Employees Tagged: Jeremy Bliss, Joel Coston, Sam Six, Jim Pruitt
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