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Omar Diaz

Overview Reviews (46) Inventory (335)

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Omar Diaz

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Omar Diaz | Page 2

Product Specialist

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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3.7

46 Reviews

Overview Reviews (46) Inventory (335)

3.7

46 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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46 Reviews of Omar Diaz

March 31, 2022

Dealership Rating

Employee Rating

We purchased a few trucks from them and they have been nothing but great people to Us. nothing but great people to Us. More

by tonyp9383

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Collier, Mike Chavez, Steven Davis, Randy Figueroa, Hector Jiminez, Leroy Griffiths, Reginal Blue, Michael Brown, Shawn Cameron

Helpful 0

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Mar 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your continued business! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your awesome feedback. We look forward to working with you again in the future!

March 24, 2022

Dealership Rating

Employee Rating

I feel like I was overcharged for a simple oil change and then didn’t service the vehicles yellow light on ignition then didn’t service the vehicles yellow light on ignition More

by APEREZ2476

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Apr 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We understand that you're upset about the price of your oil change and we would like to see if we can do anything to make things right for you. If you're willing to talk, please reach out to our team at the number listed here. We hope to hear from you soon. Thank you, Customer Care Team - (877)-811-9330

February 25, 2022

Dealership Rating

Employee Rating

Very unprofessional, the sales person that sold me the car scuffed the rim against the side walk on the way out to get the vehicle inspected. I spoke to her (ALEX) and she said she will take care of it th car scuffed the rim against the side walk on the way out to get the vehicle inspected. I spoke to her (ALEX) and she said she will take care of it that she will keep me updated to when it will be fixed. its been since December 25th and still haven't get any updates. Nothing has been fixed. More

by ramosmoises99

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Mar 16, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Customer satisfaction is our priority so it's disappointing to see this review. We sincerely apologize for the issue with your vehicle and the delay in this repair. Please contact our team at your earliest convenience so we can help get this taken care of. Thank you, Customer Care Team - (877)-811-9330

Mar 17, 2022 -

ramosmoises99 responded

i hope we can get a solution about this situations, ive been getting alot of run around saying we going to get it fixed & its been almost 3 months. Ty, ill be reaching out and give you guys a call.

Mar 30, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Mr. Moises, please reach out to our customer care team so we can get your concerns rectified as soon as possible. We apologize that so much time has already passed, so let's not make it any longer. Looking forward to hearing from you soon. Thank you, Customer Care Team - (877)-811-9330

February 14, 2022

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Employee Rating

My sales Guy Joelle Ramirez made it easy for me a year ago with my first Jeep this past Saturday I went in for an oil change and I left for the new car because Joelle knew I wanted black on black that’s h ago with my first Jeep this past Saturday I went in for an oil change and I left for the new car because Joelle knew I wanted black on black that’s how easy he made it for me very friendly very knowledgeable More

by victoraspilcueta

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Joel Ramirez

Helpful 0

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Feb 14, 2022 -

victoraspilcueta responded

I meant to say he made it easy for me a year ago and this past Saturday I went in for service and he said to me I have black on black what you want it made it even easier I went in for service and left for the new car Joel Ramirez I will send more people to him

Feb 15, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We strive to deliver a seamless and straightforward service experience for our guests, and it is wonderful to hear that this was reflected in your time working with Joel and the team. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

January 31, 2022

Dealership Rating

Employee Rating

Really. Perfect I. Like The. Service. I. Hope. To. Coming back Next. Time. Ok. Thank you Coming back Next. Time. Ok. Thank you More

by ucedacarlos124

Verified Customer

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: Omar diaz

Helpful 0

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Jan 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for this great review! We are glad to have your business, and we appreciate your kind words about us here at Eastchester Chrysler Jeep Dodge Ram!

Jan 31, 2022 -

ucedacarlos124 responded

Very good. Service

Jan 31, 2022 -

ucedacarlos124 responded

I. Hope. To come back. The. Service was great

Jan 31, 2022 -

ucedacarlos124 responded

Ok.

Jan 31, 2022 -

ucedacarlos124 responded

I. Love. Grand. Cherokee. Jeep

Jan 31, 2022 -

ucedacarlos124 responded

Yeah

Jan 31, 2022 -

ucedacarlos124 responded

Yes

Jan 31, 2022 -

ucedacarlos124 responded

Very. Good

Jan 31, 2022 -

ucedacarlos124 responded

Very good

Jan 31, 2022 -

ucedacarlos124 responded

Good. Price

Jan 31, 2022 -

ucedacarlos124 responded

Good

Jan 31, 2022 -

ucedacarlos124 responded

Goog. Service

January 04, 2022

Dealership Rating

Employee Rating

They service that provided it was the best service this is my 5 car in Eastchester Chrysler and this las one was the best… is my 5 car in Eastchester Chrysler and this las one was the best… More

by aocasio71

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Lemar Davis, Tomy Vithayathil , Rob Aristy

Helpful 0

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Jan 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We are so glad to hear that the Eastchester Chrysler Jeep Dodge Ram team earned your five stars. Drive safely, and we hope to see you back again down the road!

January 04, 2022

Dealership Rating

Employee Rating

Excellent in everything. Very knowledgeable and professional. Would highly recommend this dealership to anyone. Thanks. professional. Would highly recommend this dealership to anyone. Thanks. More

by JKALMAN16

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Somma, Mike Chavez, Steven Davis, Randy Figueroa, Hector Jiminez, Reginal Blue, Everton Sterlings, Charles Stanley, Shawn Cameron

Helpful 0

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Jan 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with the Eastchester Chrysler Jeep Dodge Ram team. We appreciate your business and are wishing you many safe and happy miles down the road!

November 05, 2021

Dealership Rating

Employee Rating

Unprofessional passing the blame around for a job not done. Overselling and under delivering. Sad done. Overselling and under delivering. Sad More

by Tara

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Lemar Davis, Frank Perez, Leroy Griffiths, Everton Sterlings , Rob Aristy

Helpful 0

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Nov 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Tara, this is concerning to hear as we want our clients to be confident in our work. We would greatly appreciate the opportunity to learn more about what occurred here, so we can address it and make it right however we can. Will you please get in touch? We will look for your contact information, as well. Thank you, Customer Care Team – (877)-811-9330

July 07, 2021

Dealership Rating

Employee Rating

The papis was nice. Could not sample the Cherokee as she was getting lubed on the service drive. I would come by another time check the other options. Shout out to El Dominicano, who recommended that she was getting lubed on the service drive. I would come by another time check the other options. Shout out to El Dominicano, who recommended that bodega with the mofongo. More

by sanchezjoshua

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Couvertier, Mike Chavez, Randy Figueroa, Hector Jiminez, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Helpful 0

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June 03, 2021

Dealership Rating

Employee Rating

Save your Money, time and headache. Take 30 grand and burn it on the street, you get better value, and save yourself a trip to this dealer burn it on the street, you get better value, and save yourself a trip to this dealer More

by netsvc2021

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: James Collier, Mike Chavez, Steven Davis, Randy Figueroa, Hector Jiminez, Leroy Griffiths, Reginal Blue, Michael Brown, Shawn Cameron

Helpful 0

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Jun 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This is concerning feedback to read and I am sorry that this is the impression you got of our team. I would like to better understand what went wrong so that we can improve the experience of our customers going forward. Would you please consider reaching out to me to discuss this further? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

Jun 21, 2021 -

netsvc2021 responded

I would be happy if I can get my second key...been waiting over a month and a half

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