"Good First-Time Car Buying Experience"
- Jay M.
After initially coming to them to test drive a used 2017 Toyota Corolla back in March, we ended up deciding to look at a new 2020 Toyota Corolla in May. After looking through different Toyota Dealerships here in Maryland, Heritage Toyota Owings Mills was able to get me my desired exterior and interior color options and also willing to get me the closest to my desired price. Initially, it wasn't too easy in the beginning when I tried to get my target price with my salesperson, Zory, but since I have been shopping around, I knew what kind of price I could get. After speaking with Ryan, he could not get me to my desired final target price, it was close enough to where I would okay with the deal.
Once we agreed on the price, I was able to go to the dealership the next day and get all the paperwork done pretty quickly and efficiently, which was what I was looking for, especially during this Coronavirus (COVID-19) pandemic. If I saw any errors in the paperwork, I quickly told Zory, and he was able to get any issues resolved quickly! Once in the finance office, Erika helped to get me all the final paperwork signed electronically, which was a nice touch and got me a competitive interest rate when I financed with them. Once that was done, I was able to get my keys and my Corolla with a full tank of gas! They were only able to get me one key initially, as the other key was locked in an office during the weekend, but I was able to get the key mailed to my house in a few days.
Overall, I was very impressed by how willing Heritage Toyota Owings Mills was to work with me during the car-buying process, and I will definitely consider them the next time I need to purchase another vehicle! Thanks!
"I am really impressed by the service rendered by Zory..."
I am really impressed by the service rendered by Zory Salako. He was really professional and patient. He helped in selecting a perfect vehicle for my family.