Ovi Chisu | Page 10

Casey was an amazing salesman, he understood from the very beginning that I had pretty bad anxiety over the entire new car purchase situation and he truly made every step of the process as easy and stres very beginning that I had pretty bad anxiety over the entire new car purchase situation and he truly made every step of the process as easy and stress free as possible. He moved quickly through the necessary paperwork and had us through the finance portion of the process under 2 hours. He made my appointment for the additional items I added on to the vehicle and secured me a loaner vehicle while those items were being installed. He followed up afterward as well to make sure everything came out as expected. I am a lifetime Honda purchaser and he was by far the best sales person I’ve ever encountered. More

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I worked with John Simms on line and was able to work a deal to trade in my 2019 Odyssey LX for a 2020 Olyssey EXL. When I came in Frank D. Maiorino was able to quickly complete the paperwork and go over deal to trade in my 2019 Odyssey LX for a 2020 Olyssey EXL. When I came in Frank D. Maiorino was able to quickly complete the paperwork and go over the operation of the vehicle with me. It was a pleasant experience. This is my 4th Odyssey EXL. More

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This dealership is absolutely wonderful. They truely care about their cuatomers, definitely make them happy. I would more then recommend them to my friends and family. Mike Hoey is so wonderful definatly u about their cuatomers, definitely make them happy. I would more then recommend them to my friends and family. Mike Hoey is so wonderful definatly understands and cares, as well as the others I ended up apeaking and dealing with!!! Ecstatic is an understatement about how I feel about my Honda Civic!!!!!!! Thank you again to all that made this happen.!!!!!!! More

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Great dealer. Got my car about 2days ago now and love it Great dealer. Got my car about 2days ago now and love it Frank answered all my questions and even gave me her cell if I ever had any questions. I r Great dealer. Got my car about 2days ago now and love it Frank answered all my questions and even gave me her cell if I ever had any questions. I really didn’t like the sales Manager he was kind rude. But still we bought the car because of frank. More

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Loving the Ride Thank You Honda once again. Yes once again because this is our third purchase from them. Frank M. was very helpful with our purchase and made it very Thank You Honda once again. Yes once again because this is our third purchase from them. Frank M. was very helpful with our purchase and made it very easy. We also had our finance person Ovi thank you for everything. Our Ridgeline is beautiful and the comfort level of this truck is amazing. I love it. Thank You! Thank You so much Honda of Ocala. More

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Excellent Personable Salesman, Disrespectful Sales Manager I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from th I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from them. My dealer, Casey Doyle, was absolutely phenomenal. He deserves all 5 stars! He was easy to talk to, and understanding of our situation. He was very sympathetic and sold cars the right way. He was a "customer-first" type person. There is nothing bad I could say about him. He went above and beyond showing me everything I needed to know about my new car. It is no surprise he lead this month in sales among other dealers. The other members of the sales team and management (John Simms) was also phenomenal. However, we had a run-in with a sales manager named Zach. He was bashful and disrespectful when we were discussing numbers. His approach to our table was fast and arrogant with no means to negotiate. He had a plan to verbally bash us and get his point across rather than calmly discuss other options. Had it not been for Casey's excellent character, we were going to walk out on that sale. Zach almost lost that sale for Casey by himself. It is amazing to me that someone would treat a customer that way. That does not meet the Honda standard we are used to. Besides that run in with Zach, our experience was still fantastic and we will most likely buy more cars from them and Casey in the future. More

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The entire staff was great , our sales person Bari , knew the car , and really took the time to work with us ! We are very Satisfied with deal ! We will buy from this dealer again the car , and really took the time to work with us ! We are very Satisfied with deal ! We will buy from this dealer again More

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No hassel dealership I liked the fact that I had to find a salesperson. I am so used to being bombarded by car salesmen that this was a pleasant surprise. I took my time I liked the fact that I had to find a salesperson. I am so used to being bombarded by car salesmen that this was a pleasant surprise. I took my time to decided on a model and then sought out a salesperson More

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Just want to say that Kevin cash did an excellent job in making this sale possible for us . thanks to the rest of the staff. making this sale possible for us . thanks to the rest of the staff. More

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Casey was terrific. He couldn’t have been more helpful. He explained everything very well. Ovi made the paperwork simple. I recommend Honda of Ocala. He explained everything very well. Ovi made the paperwork simple. I recommend Honda of Ocala. More

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