Owen Long
Owen Long at W&L Subaru

Owen Long | Page 34

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
353 Reviews
4.8

353 Reviews

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353 Reviews of Owen Long

June 14, 2023

Dealership Rating
Employee Rating

Good No It was a good experience, but requiring a word minimum isn't ideal U More

by dave
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Jun 16, 2023

W&L Subaru responded

Thank you, Dave! We agree, DealerRater shouldn't make you type any more than you want to! But we're glad to have earned your 5-star rating! Have a great day!

June 14, 2023

Dealership Rating
Employee Rating

The service department helped me immediately when I was in a difficult situation. My husband wasn in the hospital, seriously ill and I needed to get to him when my car had a problem. They got me in right a More

by kimorton926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

W&L Subaru responded

We were very happy to help you with that free loaner! Thanks for the review!

June 12, 2023

Dealership Rating
Employee Rating

I am on my third Subaru with W and L Subaru and have never had a problem with their service. The staff is courteous and professional. I have never had a bad experience there. More

by boodabelly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Jun 12, 2023

W&L Subaru responded

Thank you so much for your repeat business! Have a great day!

June 09, 2023

Dealership Rating
Employee Rating

Everyone I had spoken to was very professional and very nice and helpful and pleasant More

by whatthe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Jun 12, 2023

W&L Subaru responded

Thank you so much!

June 08, 2023

Dealership Rating
Employee Rating

Nothing but good words to say. They are very reliable, curteous, and respinsive. A one quality More

by hoffman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Not really sure who, but service guy was great

Jun 09, 2023

W&L Subaru responded

Thanks for sharing your experience online!

June 08, 2023

Dealership Rating
Employee Rating

Always great service when I come here. Everyone is nice and are always willing to help! More

by kelseymiller23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

W&L Subaru responded

Thank you so much, and have a great day!

June 03, 2023

Dealership Rating
Employee Rating

Helpful, knowledgeable, caring, dependable, honest, thoughtful, friendly, respectful, good listeners, tackles problems, thorough, polite, easy to work with More

by Thankful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Robert Shoup, Scott Mertz, Roy Beck , Meghan Balum, Cliff Clymer, Tony Kauffman, Mark Piercy

Jun 05, 2023

W&L Subaru responded

Thank you so much for the 5-star reviews! Have a great day!

May 30, 2023

Dealership Rating
Employee Rating

The people at this dealership are very kind and thoughtful. I really enjoy dealing with them. Brought my car in for service and the job was completed very efficiently. Hoping this relationship cont More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

W&L Subaru responded

Thanks, Sue! It was our pleasure helping you in service!

May 30, 2023

Dealership Rating
Employee Rating

Staff was very helpful and completed work quickly and efficiently. I would recommend service here to anyone More

by tommypete95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

May 30, 2023

W&L Subaru responded

Thanks for visiting our service department!

May 28, 2023

Dealership Rating
Employee Rating

Owen covered everything in my visit from beginning to end. Definitely was a pleasure working with him. More

by pwsass
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

May 30, 2023

W&L Subaru responded

We appreciate your feedback!

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