Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 16

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

August 21, 2024

Dealership Rating
Employee Rating

Very professional and welcoming. . I was very satisfied with my service . Thank you to the service dept More

by ESCO1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro

Aug 23, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you had a professional and welcoming experience with our service department at Advantage Chevrolet of Hodgkins. Your satisfaction is our top priority, and I appreciate you taking the time to share your feedback. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 19, 2024

Dealership Rating
Employee Rating

This visit was just for a new battery. In and out quickly. Great service as always. Car is inspected and a video of that is provided. More

by Bob K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Aug 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Bob, for taking the time to leave us this wonderful review! I'm glad to hear that your battery replacement was quick and that you appreciated the inspection video. At Advantage Chevrolet of Hodgkins, I strive to provide excellent service every time. I look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 16, 2024

Dealership Rating
Employee Rating

Good work Done. Will be there again because all the staff and workers did put in their best work More

by kofimarfo1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro

Aug 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at Advantage Chevrolet of Hodgkins. Your kind words about our staff mean a lot to me. I look forward to welcoming you back on your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 13, 2024

Dealership Rating
Employee Rating

Great service knowledgeable people and making sure my needs are met before I left also understand More

by b.mason.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for the fantastic review! I'm thrilled to hear that you had a great experience with our knowledgeable team at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and I'm glad we could meet your needs. I can’t wait to assist you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 13, 2024

Dealership Rating
Employee Rating

Appointment was scheduled within 2 days of request. Check-in was done in a timely manner. Shuttle was provided. Work was completed within estimated time given. Coupons & credit were applied to the bill More

by cweisseg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! I'm delighted to hear you had a good experience with Advantage Chevrolet of Hodgkins. It’s great that we could accommodate your appointment quickly and ensure everything went smoothly, including the shuttle service and billing. I appreciate your support, and I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 01, 2024

Dealership Rating
Employee Rating

Owen was polite, professional and he thoroughly answered all of my questions. The time frame was exactly what they estimated it would be. More

by qclaudio2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that Owen provided you with polite and professional service while addressing all your questions. It's great to know that we met your estimated time frame as well. We appreciate your feedback and look forward to welcoming you back to Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 03, 2024

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation on my Chevy. I waited 3 hours. They forgot about me. I am a senior citizen, and I wanted better service that I got. More

by awmalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 07, 2024

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 20, 2024

Dealership Rating
Employee Rating

LOCATION IS GREAT, GOOD CUSTOMER SERVICE, NEEDS LOWNER CARS, CLEAN FACILITY, CONVIENIENT SNACK BAR AND DRINKS More

by rfliboon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the review of Advantage Chevrolet of Hodgkins! We appreciate your feedback on our location, customer service, facility cleanliness, and amenities like the snack bar. We're constantly working to improve, and we'll take your suggestion about having loaner cars into consideration. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 19, 2024

Dealership Rating
Employee Rating

From the moment I walked I was greeted with a smile . ..The dealership was inviting and comfortable . The process pretty smooth and I felt like I was hanging out with a bunch of friends ...than I drove ho More

by Kennyram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins, Kenny! We are delighted to hear about your positive experience with us from the warm greeting to the smooth process. We aim to make our dealership inviting and comfortable for all our customers. We hope you enjoy your beautiful new car, and we look forward to welcoming you back in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

June 17, 2024

Dealership Rating
Employee Rating

Great service. It was done in a timely manner & very professional. I highly recommend them More

by burafamily5
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

Jun 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the positive feedback on your experience with Advantage Chevrolet of Hodgkins. We are delighted to hear that you found our service timely and professional. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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