Oz Osman | Page 5

Oz went above and beyond for us! Always available to answer any and all questions. Found us the perfect vehicle! Always available to answer any and all questions. Found us the perfect vehicle! More

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We purchased a 2023 Nissan Murano yesterday. Oz Osman worked with us during the purchasing process. He is a dedicated person willing to do whatever it takes to get a deal done. His knowledge on Oz Osman worked with us during the purchasing process. He is a dedicated person willing to do whatever it takes to get a deal done. His knowledge on Nissan cars is just great. He is friendly and shows he cares about his customers. We felt the whole dealership care about us. George & Joyce Dressel More

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Began the deal online, Aaron and Oz had everything ready for us to select between two Muranos. We chose the right one for us and the pricing and subsequent negotiations were professional and worked out to for us to select between two Muranos. We chose the right one for us and the pricing and subsequent negotiations were professional and worked out to be a win-win for everyone. Beautiful new facilities just added to the professionalism and nice business transaction. The managers were polite and handled the business end very well. I will buy my next car from Suntrup! More

by csjordan67 Verified Customer Verified Customer

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My salesman Oz and the team that worked with him was excellent. I was leaving my car to be serviced for a recall. I met the GM, he graciously assisted me with. I had to come back and get my gate opener excellent. I was leaving my car to be serviced for a recall. I met the GM, he graciously assisted me with. I had to come back and get my gate opener and I was greeted by Oz. He asked me what I came in for. I explained I had just purchased a used Nissan from another dealership and there was a recall on it. He asked me how many miles and what year it was. I told him and ended up telling him about the upsetting experience I had. He said for me to stop by and see him when I came to pick up my car. I did. Oz was quiet, professional and kind. He was well informed and he answered any questions I had. It really meant a lot to me, because I had a bad experience with the previous dealership. He took his time with me. He introduced me to the people who would be helping me get into another car. They were kind, looked me in the eye, and helped get me into a brand new car. It was nothing short of a miracle. Never felt pressure by Oz, he made me feel valued and safe. His customer service was excellent and I would recommend him to my friends and family. More

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I’m very happy the way I was treated at the dealership Suntrup Nissan. Staff was very respectful of my time. Easy to work with. Oz was a pleasure to spend time one. He was very knowledgeable about the Suntrup Nissan. Staff was very respectful of my time. Easy to work with. Oz was a pleasure to spend time one. He was very knowledgeable about the car I was buying. How things worked on the car. He made sure I had no questions about the car. He is an asset to your dealership. Then there was Jill in the loan department. She does an excellent work with all the paper work. Very friendly. She as alit of fun. Made everything go smoothly. She also is an asset to your dealership. These people represent your dealership very well with a lot of respect. If and when I need a new Car i will return to Suntrup Nissan Love my new car. Thank you so much. It was a pleasure. More

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Your customer relations is top notch 👌. You make the customer feel very comfortable and important You make the customer feel very comfortable and important More

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I am 68 years bought a lot of cars in my life but I have never been treated with more caring and respect as I have by OZ.This man made me and my wife feel as if we were part of his own family. My hat goes o never been treated with more caring and respect as I have by OZ.This man made me and my wife feel as if we were part of his own family. My hat goes off to Oz ,Jill ,Steve and the whole SunTrust team. GOOD Leadership makes good caring employees THANKS AGAIN GUYS IF I COULD GIVE 10 STARS I WOULD. More

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I live about 3 hours away in Kentucky. I was able to get information on a vehicle I was interested in very quickly. They sent me a video of the vehicle and were very responsive to messages I was able to get information on a vehicle I was interested in very quickly. They sent me a video of the vehicle and were very responsive to messages. We worked out a deal over the phone, transferred funds to them and had the vehicle ready for pickup in just a short time. Thanks to Oz for working on a great deal and David for getting it all put together. Highly recommend! More

by ttaber7 Verified Customer Verified Customer

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They do great work and deliver when promised. I want improvement on appointments where you wait on your vehicle. Drop-off appointments are fine. I want improvement on appointments where you wait on your vehicle. Drop-off appointments are fine. More

by GREGFAYNE1 Verified Customer Verified Customer

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Suntrup was easy to work with, communicated well and the buying process went very smooth…would recommend to others. buying process went very smooth…would recommend to others. More

by gscholtens Verified Customer Verified Customer

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