Ozzie Sanchez | Page 7

Everyone at Ray’s is exceptional and goes out of their way to ensure everything is done to our satisfaction. Very friendly and professional , the entire staff from cashier to sales to service! way to ensure everything is done to our satisfaction. Very friendly and professional , the entire staff from cashier to sales to service! More

by Scott.daniel@comcast.net Verified Customer Verified Customer

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I am a repeat customer of Ray which speaks volumes. Customer service was amazing, my sales rep/finance and more all helped work with me to get the SUV I wanted at a great price. Signing paperwork with Customer service was amazing, my sales rep/finance and more all helped work with me to get the SUV I wanted at a great price. Signing paperwork with a little toddler was easy and efficient. I will forever be a long time customer of this dealership. From management to sales I felt appreciated and important. Thank you! More

by jlmihailovic Verified Customer Verified Customer

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Service was very good initially. Here’s where it declined. I had my own financing. I was enroute to literally pick up the check for the purchase. Apparently the manager was pressi Here’s where it declined. I had my own financing. I was enroute to literally pick up the check for the purchase. Apparently the manager was pressing for a deposit citing something to the effect of not denying a customer the opportunity to buy or something. I had a signed BOS. None of this was brought up during the test drive and interaction with the sales rep. Eventually, I got to the point of saying, if you don’t want to sell the vehicle to me, you can explain that to Mr. Ray. This pressing to get something out of me, a deposit, really upset me. At this point, the check was in my hand and surely would have taking my business elsewhere. Lastly, a message was sent saying the dealership will make an exception for me and consider the vehicle sold. I cannot begin to tell you how condescending that came off to me. I have the check in my hand and the dealer is given me and exception to spend my own money on a car from them? I was being sold something by sales people not by people putting customers first by not acting like a bunch of cars salesmen looking for the best commission. All this was after most of the sale was made. It was a good vehicle and we liked it and it was a good price. Initial service was great. Trade in offer was terrible but that is the nature of the business based on my research, so didn’t trade in anything. But, this deal was very close to being lost. I would have found another vehicle at any of the many dealerships in our area. Other issue I had was why was a credit application to ally “required” when I had the fund in hand? I would like an answer on that. More

by wespeete Verified Customer Verified Customer

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Found my Durango there. Everything I wanted. Anthony was great to deal with. Would buy from again, Everything I wanted. Anthony was great to deal with. Would buy from again, More

by skramer7 Verified Customer Verified Customer

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I’m very satisfy , I’m feel very comfortable good deal good price and competitive. I recommande every body to go get one and you will be happy for the rest of your life good price and competitive. I recommande every body to go get one and you will be happy for the rest of your life More

by philippe Colagene Verified Customer Verified Customer

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Simple oil and tire rotation. Had some other items to take care of from inspection but quote was not clear from what was sent. Had to go in and have it explained guess I’m no the Had some other items to take care of from inspection but quote was not clear from what was sent. Had to go in and have it explained guess I’m no the only one and they are getting a “new computer system”. Also scheduled warranty work but couldn’t verify if I would be getting the same size loaner vehicle(needed) as requested for a 3 week job. More

by johnbryowsky Verified Customer Verified Customer

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I found all of the staff helpful and friendly. I would recommend this dealership to family and friends! I would recommend this dealership to family and friends! More

by kmbrev22 Verified Customer Verified Customer

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This dealership is true excellence! I take my vehicle here for service and they are always so helpful. The service is quick and thorough, and they always go above and beyond for their c I take my vehicle here for service and they are always so helpful. The service is quick and thorough, and they always go above and beyond for their customers. My boyfriend is also in the process of purchasing a vehicle with the sales team, and they have been very diligent in helping him find the perfect truck for his needs. 100% recommend doing business here at this amazing dealership!!! More

by NICOLETSELIKIS Verified Customer Verified Customer

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Always have great service at Ray Chrysler! The staff is always friendly, and communicate well. They even pick up my Wagoneer for service and drop it back off. The staff is always friendly, and communicate well. They even pick up my Wagoneer for service and drop it back off. More

by grams_stephanie Verified Customer Verified Customer

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Ashley is a great sales person and great person inside and out she has done everything she could to help make this work for me to get the Jeep I wanted! We have been a customer of Ray’s for years and boug and out she has done everything she could to help make this work for me to get the Jeep I wanted! We have been a customer of Ray’s for years and bought 4 cars from them thank you for everything!! More

by italiarose84 Verified Customer Verified Customer

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