Pablo Garcia | Page 14

I had an issue with my tires after having just replaced them the week before. Initially there wasn't much that could be done since managers were not onsite on Saturday. Pablo took initiative to follow up. them the week before. Initially there wasn't much that could be done since managers were not onsite on Saturday. Pablo took initiative to follow up. Was able to resolve the issue and work out a good fix for the replacement tire. He also took the time to find answers to a couple of my questions. He could not resolve but provided the phone number to contact.He also went to my vehicle and helped to see if I could use the on screen info in future. It was a tough and unclear situation. I walked away feeling heard and that he went the extra mile personally and on behalf of Toyota. It turned was was feeling negative into a positive. More

by cynthia.s.hannah Verified Customer Verified Customer

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Safety check Car was making weird sound l, had to make sure everything was good to go before driving to San Diego sure everything was good to go before driving to San Diego More

by Plazadolores Verified Customer Verified Customer

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I have bought a lot of Toyota cars in the past and Santa Cruz Toyota was the best to work with by far! All my future cars will go through them. Cruz Toyota was the best to work with by far! All my future cars will go through them. More

by gbaxter960 Verified Customer Verified Customer

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Gablo provided excellent customer service. He was professional and went over the details of my 5,000 mile tune up. He was professional and went over the details of my 5,000 mile tune up. More

by streib6 Verified Customer Verified Customer

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Nice Waiting Area, Great Snacks Not too long of a Wait Thank YOU! Easy Check In and Out Thank YOU! Easy Check In and Out More

by maryannmedrano38 Verified Customer Verified Customer

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Smooth sales experience. Able was great. Manager from Chips tv show deserves a huge raise Able was great. Manager from Chips tv show deserves a huge raise More

by anguskle Verified Customer Verified Customer

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Came in on a Saturday with no appointment and they took care of me. Ride to and from home. care of me. Ride to and from home. More

by Charder Verified Customer Verified Customer

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Pablo has done an excellent job helping me get our backup car up to snuff! Thank you. car up to snuff! Thank you. More

by dsteven2 Verified Customer Verified Customer

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I have been using santa cruz toyota for the last twenty years, they do good work, and they have good records on my vehicles.. years, they do good work, and they have good records on my vehicles.. More

by bellbaez Verified Customer Verified Customer

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Lexus 450h 2021 came from here, I like the coupons and snacks Thanks for everything Dudley and snacks Thanks for everything Dudley More

by Dudley Verified Customer Verified Customer

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