Pam Koglman
Pam Koglman at Ken Ganley Ford Parma

Pam Koglman | Page 10

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
324 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

4.9

324 Reviews

Write a Review

324 Reviews of Pam Koglman

October 24, 2024

Dealership Rating
Employee Rating

The customer service was excellent provided by Mr. Bolagi Adeyeemi. The Ken Ganley Parma dealership offered all the help needed to make my purchase run smoothly. I would recommend anyone in need of tra More

by glocrawford12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, C.J. Overman, Mark Rezzano, George Bode, Madelyn Vega , Kenneth Miller, Fernando Rodriguez

Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolagi was able to help, and we hope to see you again!

October 23, 2024

Dealership Rating
Employee Rating

She was very knowledgeable and helpful. It was a great experience.i am very pleased with my new car! More

by tmmllr8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 07, 2024

Dealership Rating
Employee Rating

Pam and the entire team were amazing! I would definitely recommend everyone to this dealership! The best in Cleveland🙌🏽 More

by MAURICE.WHITE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

Oct 08, 2024

Ken Ganley Ford Parma responded

Maurice, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Pam and our team were able to help, and we hope to see you again!

October 04, 2024

Dealership Rating
Employee Rating

I’ve been buying cars from John Rupper for going on 20 years. He’s makes the process extremely easy and pleasurable More

by Jockjones034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Oct 06, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with John here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Oct 12, 2024

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2024

Dealership Rating
Employee Rating

I've gotten 2 trucks from Ganley, working with Pam she goes out of her way to make sure I get the best deal. She was very patient with me finding multiple trucks for me to look at going over all the opti More

by Mtmarch31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that Pam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2024

Dealership Rating
Employee Rating

Awesome friendly staff and easy transaction! Even helped me remove my car seats from my old lease ! More

by Nikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Sep 19, 2024

Ken Ganley Ford Parma responded

Thank you, Nikki, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

September 12, 2024

Dealership Rating
Employee Rating

Pam was amazing and so was our finance person. Been going to ford for my last three leases I love my new explorer More

by daleanderson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Sep 13, 2024

Ken Ganley Ford Parma responded

Thank you, Dale, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

September 02, 2024

Dealership Rating
Employee Rating

Pam sold me several cars and I’ve been very pleased with every single experience I’ve had if you were looking for a new or preowned vehicle she’s the person you’re looking for More

by Pak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

Sep 03, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Pam had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

August 01, 2024

Dealership Rating
Employee Rating

Jeremy was easy and comfortable to talk with. He has a great personality. I felt very calm and at home talking to him. He was able to walk me through my lease purchase smooth and painlessly. Thro More

by Mike L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Rich Vargo , Jeromy Acord

Aug 02, 2024

Ken Ganley Ford Parma responded

Mike, We are very happy to hear Jeromy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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